Austin Cleaners

★☆☆☆☆

About Austin Cleaners

Personal Services

Personal Services
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This place is TERRIBLE TERRIBLE TERRIBLE. Don't go there no matter how convenient it seems. I brought in several items for wash and fold and they all came back shrunk and faded. When I complained, the woman with the grey hair at the counter basically said that that's the risk you take with wash and fold. The customer service is terrible. The lady brought out the owner to handle the problem and he was just as bad. Nobody ever apologized, they just came up with excuse after excuse.

THIS IS NOT CONNECTED TO THE AUSTIN CLEANERS ON MCNEIL ROAD!!! This location is only connected with the Austin Cleaners at the Hancock center. When I called the McNeil Road store they told me that they often have people calling them complaining about the service of the other business with the same name.

You can look them up on Yelp if you want to see several other bad reviews as well

0
★☆☆☆☆

This place is TERRIBLE TERRIBLE TERRIBLE. Don't go there no matter how convenient it seems. I brought in several items for wash and fold and they all came back shrunk and faded. When I complained, the woman with the grey hair at the counter basically said that that's the risk you take with wash and fold. The customer service is terrible. The lady brought out the owner to handle the problem and he was just as bad. Nobody ever apologized, they just came up with excuse after excuse.

THIS IS NOT CONNECTED TO THE AUSTIN CLEANERS ON MCNEIL ROAD!!! This location is only connected with the Austin Cleaners at the Hancock center. When I called the McNeil Road store they told me that they often have people calling them complaining about the service of the other business with the same name.

You can look them up on Yelp if you want to see several other bad reviews as well

Pros: ummm...

Cons: shrunk and faded all my clothes

 

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