Credit Alliance Group

★★★★☆

About Credit Alliance Group

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Finance

Finance
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4.4 5
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There is no option for no star which is what i rate this.
They have over $5000 of my money, will not answer the phone...have not responded to 2 different complaints i have filed with better business bureau in dallas. Do not use this

3
★★★★★

There is no option for no star which is what i rate this.
They have over $5000 of my money, will not answer the phone...have not responded to 2 different complaints i have filed with better business bureau in dallas. Do not use this

.

With the Constitution infringing the right to freedom of speech, it has born websites, blogs, articles, etc. that allow citizens to express their concerns or praises on certain subjects. God Bless America! With that said, complaints have been posted about our corporation that we would like to clarify; it is our right as an American. Hopefully this article will squash any unjust truths that have affected the integrity of Credit Alliance Group.
COMPLAINT 1??CREDIT SCORE
Sadly, anything that you do other than pay your creditors EVERY month in FULL and ON TIME will have an impact on your credit score. We at CAG help consumers that can no longer pay the full amount of their unsecured debts due to adversity avoid bankruptcy. With that said, clients enrolled in our program are not, or will shortly not be, paying their creditors; thus causing their score to be affected, or soon be affected.
COMPLAINT 2??VOLUME OF CALLS
In a settlement program, the client makes the choice to not make monthly payments to their creditors. Thus provoking the creditors to call and try to receive payment. But, as a client enrolled into our program, we send a Cease and Desist letter along with a Power of Attorney to the original creditor or collection agency in charge of the account(s). We then send the client a DAAN module to connect to their home phone that will notify the creditor that you have retained a third party representative to handle their unsecured account(s).
Original creditors, once they become aware that they will not be receiving payment, more than likely will sell the clients?? account(s) off to a collection agency. We will then have to contact the new company in charge of the account. Unfortunately, companies do not notify us of this when it happens. As a client, you are responsible for notifying us of this. That way we can contact the new company ASAP and help with any collection calls.
COMPLAINT 3??FEES
ALL fees are disclosed in our contract that EVERY one of our clients sign upon enrolling ?? PLAIN AND SIMPLE.
COMPLAINT 4??NAME CHANGE
We are still proud to be named Credit Alliance Group. We do though have different departments within our company with specific names, i.e: Credit Alliance Group, Client Services Group, Credit Alliance Services, and Alliance Invoice Group.
COMPLAINT 5??DEBT GOING UP
Once delinquent, the creditor(s) then will continue to tack on additional interest and fees. By settlement time, we should be able to settle the account at no higher than 50%. We are able to do this with the good relationships that we have each lender.
COMPLAINT 6??BBB RATING
Due to the nature of the business, it is practically impossible for a debt settlement company to have a rating other than a ??D? or ??F?. ?Debt Settlement companies will be given these ratings despite the number of consumer complaints, how those complaints have been resolved, or the business practices of the settlement firm under review ??. We have had only 26 complaints within the past 3 years, 20 of which have been resolved.
COMPLAINT 7??CUSTOMER SERVICE
Here at CAG we maintain a professional and proficient client relations department. It has been mentioned that previous clients have been handled unprofessionally by our customer service team. We do apologize to any client that has received this sort of treatment. It is completely unacceptable. With that said, we need to know this feedback ASAP so that we can get the situation resolved.
COMPLAINT 8??DOING IT YOURSELF
Consumers do have the capability to settle on their own. However, most are not disciplined enough to do so. That is where we come in. We have proven methods and tactics that enable us to negotiate to lower amounts then they would on their own.
COMPLAINT 9??TAX CONSEQUENSES
We settle the clients?? accounts for on average between 40 and 50%. The remaining balance is forgiven. The creditor is then required to report the cancelled debts to the IRS if the cancelled balance is $600.00 or greater. Generally that amount plus the taxes will still be much less than what they owed to begin with.
COMPLAINT 10??BEING SUED
The creditor has every right to sue to collect a debt. The good thing is that if a creditor takes the client to court, they will have proof that they are actively working to repay the debt. In the event that a client is sued during the program, we will attempt to settle the account so that the creditor does not continue to pursue legal action.
I hope that this clears the air on a lot of the fallacious accusations that have come up on Credit Alliance Group as well as the Debt Settlement industry. As stated before, feedback is always good; it is our right as an American to give it. With that said, I hope that any concerns would be addressed with us before laying it all out on the table for America to see without first finding out the facts.

5
★★★★★

With the Constitution infringing the right to freedom of speech, it has born websites, blogs, articles, etc. that allow citizens to express their concerns or praises on certain subjects. God Bless America! With that said, complaints have been posted about our corporation that we would like to clarify; it is our right as an American. Hopefully this article will squash any unjust truths that have affected the integrity of Credit Alliance Group.
COMPLAINT 1??CREDIT SCORE
Sadly, anything that you do other than pay your creditors EVERY month in FULL and ON TIME will have an impact on your credit score. We at CAG help consumers that can no longer pay the full amount of their unsecured debts due to adversity avoid bankruptcy. With that said, clients enrolled in our program are not, or will shortly not be, paying their creditors; thus causing their score to be affected, or soon be affected.
COMPLAINT 2??VOLUME OF CALLS
In a settlement program, the client makes the choice to not make monthly payments to their creditors. Thus provoking the creditors to call and try to receive payment. But, as a client enrolled into our program, we send a Cease and Desist letter along with a Power of Attorney to the original creditor or collection agency in charge of the account(s). We then send the client a DAAN module to connect to their home phone that will notify the creditor that you have retained a third party representative to handle their unsecured account(s).
Original creditors, once they become aware that they will not be receiving payment, more than likely will sell the clients?? account(s) off to a collection agency. We will then have to contact the new company in charge of the account. Unfortunately, companies do not notify us of this when it happens. As a client, you are responsible for notifying us of this. That way we can contact the new company ASAP and help with any collection calls.
COMPLAINT 3??FEES
ALL fees are disclosed in our contract that EVERY one of our clients sign upon enrolling ?? PLAIN AND SIMPLE.
COMPLAINT 4??NAME CHANGE
We are still proud to be named Credit Alliance Group. We do though have different departments within our company with specific names, i.e: Credit Alliance Group, Client Services Group, Credit Alliance Services, and Alliance Invoice Group.
COMPLAINT 5??DEBT GOING UP
Once delinquent, the creditor(s) then will continue to tack on additional interest and fees. By settlement time, we should be able to settle the account at no higher than 50%. We are able to do this with the good relationships that we have each lender.
COMPLAINT 6??BBB RATING
Due to the nature of the business, it is practically impossible for a debt settlement company to have a rating other than a ??D? or ??F?. ?Debt Settlement companies will be given these ratings despite the number of consumer complaints, how those complaints have been resolved, or the business practices of the settlement firm under review ??. We have had only 26 complaints within the past 3 years, 20 of which have been resolved.
COMPLAINT 7??CUSTOMER SERVICE
Here at CAG we maintain a professional and proficient client relations department. It has been mentioned that previous clients have been handled unprofessionally by our customer service team. We do apologize to any client that has received this sort of treatment. It is completely unacceptable. With that said, we need to know this feedback ASAP so that we can get the situation resolved.
COMPLAINT 8??DOING IT YOURSELF
Consumers do have the capability to settle on their own. However, most are not disciplined enough to do so. That is where we come in. We have proven methods and tactics that enable us to negotiate to lower amounts then they would on their own.
COMPLAINT 9??TAX CONSEQUENSES
We settle the clients?? accounts for on average between 40 and 50%. The remaining balance is forgiven. The creditor is then required to report the cancelled debts to the IRS if the cancelled balance is $600.00 or greater. Generally that amount plus the taxes will still be much less than what they owed to begin with.
COMPLAINT 10??BEING SUED
The creditor has every right to sue to collect a debt. The good thing is that if a creditor takes the client to court, they will have proof that they are actively working to repay the debt. In the event that a client is sued during the program, we will attempt to settle the account so that the creditor does not continue to pursue legal action.
I hope that this clears the air on a lot of the fallacious accusations that have come up on Credit Alliance Group as well as the Debt Settlement industry. As stated before, feedback is always good; it is our right as an American to give it. With that said, I hope that any concerns would be addressed with us before laying it all out on the table for America to see without first finding out the facts.

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.

"We provide you with exceptional customer service designed to effectively achieve your goal of becoming debt free. Creditors will stop calling. Save 40-60% off your credit card debt. Attempting to resolve a debt through settlement is looked upon more favorably than filing bankruptcy."

Sound familiar? Don't believe the hype. After enrolling in their program the volume of calls I receive from debt collectors INCREASED exponentially. My guess is creditors are beginning to become aware that these guys are full of BS. CAG will tell you to forward these calls to them, or send them the information to file a complaint with the FTC. Once you do, they send you links to the FTC and/or prompts on what to tell your creditors when they call. Essentially, you end up doing their job for them.

Their customer service is absolutely horrendous. E-mails to them frequently bounce back or go unanswered. In the rare chance that you do hear back from them, it is not for at least a week. This may be acceptable from a creditor, but not from someone who is supposed to be working for YOU. Talking to them on the phone is even worse; they treat you just like those awful credit collectors. Their disdain for your situation and concerns is clearly apparent.

Once they have a few payments, they quickly change. If you try and cancel and get your money back, they inform you of "service fees" that just happen to total the sum of your payments to them. I've worked with the following reps at CAG and all have been awful:

Bryan Garner
Eric Pinola
Karen Snyder
Charrissa Whitley

In the time since I've signed up for debt settlement with CAG I've received several debt settlement offers from my creditors. They mostly range from 40-60% off of my total debt. I personally negotiated one down to just under 40% and am working on the others. Debt settlement is a hot topic at the moment. Do your research online and buy a book or two at Borders. Don't pay CAG for something you can do yourself. Save yourself the headaches!

1
★☆☆☆☆

"We provide you with exceptional customer service designed to effectively achieve your goal of becoming debt free. Creditors will stop calling. Save 40-60% off your credit card debt. Attempting to resolve a debt through settlement is looked upon more favorably than filing bankruptcy."

Sound familiar? Don't believe the hype. After enrolling in their program the volume of calls I receive from debt collectors INCREASED exponentially. My guess is creditors are beginning to become aware that these guys are full of BS. CAG will tell you to forward these calls to them, or send them the information to file a complaint with the FTC. Once you do, they send you links to the FTC and/or prompts on what to tell your creditors when they call. Essentially, you end up doing their job for them.

Their customer service is absolutely horrendous. E-mails to them frequently bounce back or go unanswered. In the rare chance that you do hear back from them, it is not for at least a week. This may be acceptable from a creditor, but not from someone who is supposed to be working for YOU. Talking to them on the phone is even worse; they treat you just like those awful credit collectors. Their disdain for your situation and concerns is clearly apparent.

Once they have a few payments, they quickly change. If you try and cancel and get your money back, they inform you of "service fees" that just happen to total the sum of your payments to them. I've worked with the following reps at CAG and all have been awful:

Bryan Garner
Eric Pinola
Karen Snyder
Charrissa Whitley

In the time since I've signed up for debt settlement with CAG I've received several debt settlement offers from my creditors. They mostly range from 40-60% off of my total debt. I personally negotiated one down to just under 40% and am working on the others. Debt settlement is a hot topic at the moment. Do your research online and buy a book or two at Borders. Don't pay CAG for something you can do yourself. Save yourself the headaches!

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I recently enrolled in Credit Alliance Group 36 month program and I have to say that they have done a superb job for me so far. They have been very helpful and comforting a long the way. I recently recieved a module that redirects my creditor calls to their office and I'm loving it! I have been overwhelmed with my credit card debt for the past few months now and with my interest at 30% I just couldn't keep up any longer. I compared this company with a few others and although they were all offering the same services, Credit Alliance Group wasn't pushy at all and I liked that they showed me all my different options that are out there instead of just what they could offer me. Just want show my appreciation for all the stress they have taken off my back. Thanks

5
★★★★★

I recently enrolled in Credit Alliance Group 36 month program and I have to say that they have done a superb job for me so far. They have been very helpful and comforting a long the way. I recently recieved a module that redirects my creditor calls to their office and I'm loving it! I have been overwhelmed with my credit card debt for the past few months now and with my interest at 30% I just couldn't keep up any longer. I compared this company with a few others and although they were all offering the same services, Credit Alliance Group wasn't pushy at all and I liked that they showed me all my different options that are out there instead of just what they could offer me. Just want show my appreciation for all the stress they have taken off my back. Thanks

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Awesome group of professionals. This is the one stop shop for becoming debt free and getting your life back on track. Thank you Credit Alliance Group!!!

Michael & Sarah
Dallas TX. 75205

2
★★★★★

Awesome group of professionals. This is the one stop shop for becoming debt free and getting your life back on track. Thank you Credit Alliance Group!!!

Michael & Sarah
Dallas TX. 75205

Pros: No upfront fees and they don't show up on your credit report at all.

Cons: none so far

 

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