Longhorn Towing

★☆☆☆☆

About Longhorn Towing

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Automotive

Automotive
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S & S Towing & Recovery

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S & S Towing And Recovery

157 Pool Rd Hiram, GA

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# 1 I was parked in visitor parking @ CIELO RANCH APARTMENTS in VISITOR PARKING and I was supposed to be at work at 7am. WHY didnt i get to go to work??? Well LONGHORN TOWING towed my car in error. I called and spoke w/ a rep named MADISON and she argued me down about where I was parked even though the tow truck driver had taken PICTURES of where I was parked. I waited for the apartment complex to open & I spoke w/ a leasing agent who stated (after walking down to where my car was parked) YES I WAS IN {{ VISITOR PARKING}}. A sales rep named SCOTT came out to look at where my car was parked to verify where I was parked, he knew I was right and just left without even letting me or the complex know he was leaving. I called LONGHORN back w/ the leasing agent on 3-way and they were arguing. In the end I went to the TOW LOT and the lady got upset and tried getting me upset, came from behind the glass and was tryin to fight...HOW UNPROFESSIONAL.... BBB here I come!!!!!!

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★☆☆☆☆

# 1 I was parked in visitor parking @ CIELO RANCH APARTMENTS in VISITOR PARKING and I was supposed to be at work at 7am. WHY didnt i get to go to work??? Well LONGHORN TOWING towed my car in error. I called and spoke w/ a rep named MADISON and she argued me down about where I was parked even though the tow truck driver had taken PICTURES of where I was parked. I waited for the apartment complex to open & I spoke w/ a leasing agent who stated (after walking down to where my car was parked) YES I WAS IN {{ VISITOR PARKING}}. A sales rep named SCOTT came out to look at where my car was parked to verify where I was parked, he knew I was right and just left without even letting me or the complex know he was leaving. I called LONGHORN back w/ the leasing agent on 3-way and they were arguing. In the end I went to the TOW LOT and the lady got upset and tried getting me upset, came from behind the glass and was tryin to fight...HOW UNPROFESSIONAL.... BBB here I come!!!!!!

Cons: ATTITUDE & FIGHT

 

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