Alteration Express

★★★☆☆

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23333 Aldine Westfield Rd Spring, TX

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JC Penney

20131 Highway 59 N 3000 Humble, TX

3.0 2
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I took a suit jacket in to have the sleeves shortened by two inches. They refused to measure both sleeves at first, until I insisted.

During alteration, they shortened the outer placket too far, and mirrored the mistake on the other side. They now had a funny shortened wing look.

Additionally, they placed the buttonholes unevenly, giving the buttonhole placement a zigzag appearance.

I took the jacket back to them with detailed comments on the problems. They straightened out the funny wing, but tore the lining in the process, because it is faster to do it wrong than right.

Additionally, they did NOT fix the buttonhole placement. "Mr. Ray" kept telling me, "that is how they do it at the factory." No, jackets with uneven buttonholes are considered a mistake at the factory. At Alterations Express they are apparently no big deal.

I will not take anything back to them, they either do not know how to alter correctly, or do not want to alter correctly.

2
★★☆☆☆

I took a suit jacket in to have the sleeves shortened by two inches. They refused to measure both sleeves at first, until I insisted.

During alteration, they shortened the outer placket too far, and mirrored the mistake on the other side. They now had a funny shortened wing look.

Additionally, they placed the buttonholes unevenly, giving the buttonhole placement a zigzag appearance.

I took the jacket back to them with detailed comments on the problems. They straightened out the funny wing, but tore the lining in the process, because it is faster to do it wrong than right.

Additionally, they did NOT fix the buttonhole placement. "Mr. Ray" kept telling me, "that is how they do it at the factory." No, jackets with uneven buttonholes are considered a mistake at the factory. At Alterations Express they are apparently no big deal.

I will not take anything back to them, they either do not know how to alter correctly, or do not want to alter correctly.

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Great alteration work done here. Also if you are willing to pay she will get it done in one day. Always a pleasant attitude if something is not done to your standard.

4
★★★★☆

Great alteration work done here. Also if you are willing to pay she will get it done in one day. Always a pleasant attitude if something is not done to your standard.

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