Ruby Tuesday

★★☆☆☆
  • 17117 State Highway 249

    Houston, TX 77064

    Map & Directions
  • 281-807-1200

About Ruby Tuesday

Details

Food

Food
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This restaurant is CLOSED!

0
★☆☆☆☆

This restaurant is CLOSED!

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i have been to these location 3 times 1st time the food was cold when it came out sent it back and was great had a male waiter slow service forgot my umberralla he ran out into the rain to give me the umberralla impresseve. we asked for a manager since service was slow got a free desert impressed us to go back.
2nd time had a female waiter excellent service food was hot and was delicous no complaints
3. we went recently food was cold and the waiter was horrible drinks are great.

1
★★★☆☆

i have been to these location 3 times 1st time the food was cold when it came out sent it back and was great had a male waiter slow service forgot my umberralla he ran out into the rain to give me the umberralla impresseve. we asked for a manager since service was slow got a free desert impressed us to go back.
2nd time had a female waiter excellent service food was hot and was delicous no complaints
3. we went recently food was cold and the waiter was horrible drinks are great.

Pros: if you leave something on the table or booth they run out after you. nice atomsphere

Cons: service

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While I understand that this is not really a full scale restaurant, I do expect decent service and a certain level of security about my vehicle. First our waiter eagerly introduced himself and then performed random magic acts of disappearance for the rest of the evening. The food took over 45 minutes to arrive and during this time he only came by right before the food arrived to say it was coming. The food was just okay not what you would expect for a 45 minute wait. The topper for the evening was that my vehicle was broken into and personal items of value were stolen. The manager on duty said that the surveillance camera only captured the front entrance not the parking lot. My question why have surveillance if you aren't going to look over your customer's vehicles. The manager had no answers. I will not be visiting again.

1
★★☆☆☆

While I understand that this is not really a full scale restaurant, I do expect decent service and a certain level of security about my vehicle. First our waiter eagerly introduced himself and then performed random magic acts of disappearance for the rest of the evening. The food took over 45 minutes to arrive and during this time he only came by right before the food arrived to say it was coming. The food was just okay not what you would expect for a 45 minute wait. The topper for the evening was that my vehicle was broken into and personal items of value were stolen. The manager on duty said that the surveillance camera only captured the front entrance not the parking lot. My question why have surveillance if you aren't going to look over your customer's vehicles. The manager had no answers. I will not be visiting again.

Pros: Convenient

Cons: Service and vehicle security

 

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