Firestone Complete Auto Care

★★★☆☆
Whatever you drive, drive a Firestone
  • 606 Highway 79

    Hutto, TX 78634

    Map & Directions
  • 512-593-7396

About Firestone Complete Auto Care

Hours
Mon-Fri 7am to 7pm, Sat 7am to 6pm, Sun 9am to 5pm

Automotive

Automotive
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3.0 2
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Great bunch of folks there. Roger, Marc, Kevin and Geoff. Very honest and helpful people.\r\n Some of the reviews on this page are old!!\r\nThe staff always go above and beyond to help us with maintaining our vehicles. They are also competitively priced!!!!\r\nDo not listen to the previous comments. \r\nLast, they have great technicians working on the vehicles as well.\r\nGive them a chance you will not be disappointed!!!\r\n.\r\n

2
★★★★★

Great bunch of folks there. Roger, Marc, Kevin and Geoff. Very honest and helpful people.\r\n Some of the reviews on this page are old!!\r\nThe staff always go above and beyond to help us with maintaining our vehicles. They are also competitively priced!!!!\r\nDo not listen to the previous comments. \r\nLast, they have great technicians working on the vehicles as well.\r\nGive them a chance you will not be disappointed!!!\r\n.\r\n

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I took my vehicle in for service-Diagnostic test for electrical sytem-$16.99. When I was told of the estimate for repair I decided to pick the vehicle up and do the work myself-change a starter. When I went to pick up the vehicle, the battery was dead (2 week old battery!). They charged me the 16.99 and were unable to give a diagnostic test printout as promised. They offered no help or solution. They both left the store by the time I got there to pick up the vehicle, leaving the issue with the new guy behind the counter. He was clueless too. I believe this was planned. They have poor customer service and are merely trying to make as much money from customers, especially those that have a vehicle stranded at their shop. I ended up towing the car home using my truck and fixed it at home. saved $600.00 too. beware of this ""stealership"". Unfortunately, I love bridgestone tires and they have them at decent prices but i will no longer use Firestone to fix my cars or mount tires.

0
★☆☆☆☆

I took my vehicle in for service-Diagnostic test for electrical sytem-$16.99. When I was told of the estimate for repair I decided to pick the vehicle up and do the work myself-change a starter. When I went to pick up the vehicle, the battery was dead (2 week old battery!). They charged me the 16.99 and were unable to give a diagnostic test printout as promised. They offered no help or solution. They both left the store by the time I got there to pick up the vehicle, leaving the issue with the new guy behind the counter. He was clueless too. I believe this was planned. They have poor customer service and are merely trying to make as much money from customers, especially those that have a vehicle stranded at their shop. I ended up towing the car home using my truck and fixed it at home. saved $600.00 too. beware of this ""stealership"". Unfortunately, I love bridgestone tires and they have them at decent prices but i will no longer use Firestone to fix my cars or mount tires.

Pros: Location

Cons: Roger and John(Manager)

 

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