Sweet Love & Sugar Britches

★☆☆☆☆
  • 2000 S Ih 35 # A

    Round Rock, TX 78681

    Map & Directions
  • 512-255-6602

About Sweet Love & Sugar Britches

Hours
Sun 12pm-5pm, Mon-Sat 10am-6pm
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I called the store to inquire about a product. I was told that they had three of them there and was given a description of each. I was also told that they were $43.95. When I arrived, they did not have what I wanted and so I agreed to custom order one. When I was rung up, it was $54.11 because the quoted price was wrong, too. I was told that it would be done in 4 days. I called after four days and it was not ready. I called after a week, two weeks, and finally, 16 days after I ordered it, it was done. Each time I called, I expressed my frustration that I was misled into coming into the store in the first place, that the price was higher than originally quoted, and then I was told that it would take a quarter of the time it actually took to make it. Nothing was done. It was like they didn't care because I had already paid for it. I will never shop there again. I do have to say, though, that the finished product is well made and my daughter loves it.

1
★☆☆☆☆

I called the store to inquire about a product. I was told that they had three of them there and was given a description of each. I was also told that they were $43.95. When I arrived, they did not have what I wanted and so I agreed to custom order one. When I was rung up, it was $54.11 because the quoted price was wrong, too. I was told that it would be done in 4 days. I called after four days and it was not ready. I called after a week, two weeks, and finally, 16 days after I ordered it, it was done. Each time I called, I expressed my frustration that I was misled into coming into the store in the first place, that the price was higher than originally quoted, and then I was told that it would take a quarter of the time it actually took to make it. Nothing was done. It was like they didn't care because I had already paid for it. I will never shop there again. I do have to say, though, that the finished product is well made and my daughter loves it.

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