Big Daddy's Burgers & Shakes

★☆☆☆☆

About Big Daddy's Burgers & Shakes

Hours
Mon. - Sun. 7am - 10pm

Food

Food
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They have a new location at 1800 N Expressway 83 still in Brownsville, Tx.
I had a horrible experience at this location. My spouse and I waited for about 1 hour and 30 minutes for two burger meals that we never received. Our waiter didn't even offer to refill our drinks or check on us during the entire time we were waiting, to top it off there were people who got there after us and who received their orders first. About an hour in we asked someone about the status of our order and he hastily took our order again. 30 minutes later we decided enough was enough and got up and asked to speak with the manager. Only the assistant manager was there, who told us that they also had to do catering and that admitted that not all the staff was adequately trained. We will definitely not recommend this restaurant to anyone that is unless you want to wait forever and get bad service.

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★☆☆☆☆

They have a new location at 1800 N Expressway 83 still in Brownsville, Tx.
I had a horrible experience at this location. My spouse and I waited for about 1 hour and 30 minutes for two burger meals that we never received. Our waiter didn't even offer to refill our drinks or check on us during the entire time we were waiting, to top it off there were people who got there after us and who received their orders first. About an hour in we asked someone about the status of our order and he hastily took our order again. 30 minutes later we decided enough was enough and got up and asked to speak with the manager. Only the assistant manager was there, who told us that they also had to do catering and that admitted that not all the staff was adequately trained. We will definitely not recommend this restaurant to anyone that is unless you want to wait forever and get bad service.

 

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