Mattress Outfitters

★★★☆☆

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I spent several discouraging hours looking for mattresses at all the major advertised stores for me and my wife and 3 more beds for my children I and by chance seen Mattress Outfitters on Central Expressway across from Collin Creek Mall in Plano. These guys are the real deal absolutely treated me like a friend NOT a number. I am extremely pleased with their service, choices, pricing and their ability to get all 4 mattress sets to us the next day. They saved me at least $700.00 compared to anything else that I had seen out there. AGAIN Great People Great Prices Great Service I promised Nick at Mattress Outfitters that I would Email everyone I know about these guys and will tell everyone I come across about Mattress Outfitters!

5
★★★★★

I spent several discouraging hours looking for mattresses at all the major advertised stores for me and my wife and 3 more beds for my children I and by chance seen Mattress Outfitters on Central Expressway across from Collin Creek Mall in Plano. These guys are the real deal absolutely treated me like a friend NOT a number. I am extremely pleased with their service, choices, pricing and their ability to get all 4 mattress sets to us the next day. They saved me at least $700.00 compared to anything else that I had seen out there. AGAIN Great People Great Prices Great Service I promised Nick at Mattress Outfitters that I would Email everyone I know about these guys and will tell everyone I come across about Mattress Outfitters!

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I purchased a king size Simmons mattress with mixed box springs for $930.00 from Mattress Outfitters. On August 18th went to pick up the items and was informed the box springs were damaged, but the mattress was ready. Nick helped load the mattress into truck and I drove 3 miles to our house. We unwrapped the mattress that night and the side of the mattress was sticking out. We went back the next day and told Nick about the problem and he said to keep it over the weekend and if it was still a problem, then come back Monday and we will get pictures of it. At that time we were told it was no problem because Simmons was really good about replacing bad mattresses. Monday came and I went in to show them pictures of the mattress and that is when Gene Garrett (owner) said there is nothing they can do, he said that we must of damaged it. I informed him that when I picked the mattress up it was sitting on its side and that it was even folded over. He said that I was not telling the truth and that if it was on its side then it was because Nick saw me pull up and sat the mattress up like that. I do know that this not true because Nick was outside smoking when I pulled up. We are still trying to get this resolved.

1
★☆☆☆☆

I purchased a king size Simmons mattress with mixed box springs for $930.00 from Mattress Outfitters. On August 18th went to pick up the items and was informed the box springs were damaged, but the mattress was ready. Nick helped load the mattress into truck and I drove 3 miles to our house. We unwrapped the mattress that night and the side of the mattress was sticking out. We went back the next day and told Nick about the problem and he said to keep it over the weekend and if it was still a problem, then come back Monday and we will get pictures of it. At that time we were told it was no problem because Simmons was really good about replacing bad mattresses. Monday came and I went in to show them pictures of the mattress and that is when Gene Garrett (owner) said there is nothing they can do, he said that we must of damaged it. I informed him that when I picked the mattress up it was sitting on its side and that it was even folded over. He said that I was not telling the truth and that if it was on its side then it was because Nick saw me pull up and sat the mattress up like that. I do know that this not true because Nick was outside smoking when I pulled up. We are still trying to get this resolved.

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I am quite disappointed with my current purchase: Origins Genesis King "Latex". I feel as though I got quite schemed due to this Businesses' Motto actually being " No Games Just Honest People." However, I purchased a "latex" mattress that was stated to have required to need the foundation even though I have a platform bed. The salesman stated it was 100% natural latex manufactured using the tandalay process instead of the dunlop. I read the All New Materials tag and it is 10% Latex Rubber Foam, 88% Polyurathane Foam, and Polyester Blended Fiber Batting 2%.I HAVE A KING SIZE MATTRESS YOU DO THE MATH In addition, it clearly states in bold capital letters: " this mattress is intended to be used WITHOUT A FOUNDATION,or with foundations. I was informed that it would have lost the warranty. Therefore, I was greatly overcharged for just a regular bed with no coils at the ring of $1500.00 plus tax. However,I give this company average because I should have done more research before allowing them to lead me to this misguided decision.

3
★★★☆☆

I am quite disappointed with my current purchase: Origins Genesis King "Latex". I feel as though I got quite schemed due to this Businesses' Motto actually being " No Games Just Honest People." However, I purchased a "latex" mattress that was stated to have required to need the foundation even though I have a platform bed. The salesman stated it was 100% natural latex manufactured using the tandalay process instead of the dunlop. I read the All New Materials tag and it is 10% Latex Rubber Foam, 88% Polyurathane Foam, and Polyester Blended Fiber Batting 2%.I HAVE A KING SIZE MATTRESS YOU DO THE MATH In addition, it clearly states in bold capital letters: " this mattress is intended to be used WITHOUT A FOUNDATION,or with foundations. I was informed that it would have lost the warranty. Therefore, I was greatly overcharged for just a regular bed with no coils at the ring of $1500.00 plus tax. However,I give this company average because I should have done more research before allowing them to lead me to this misguided decision.

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.

I am quite disappointed with my current purchase: Origins Genesis King "Latex". I feel as though I got quite schemed due to this Businesses' Motto actually being " No Games Just Honest People." However, I purchased a "latex" mattress that was stated to have required to need the foundation even though I have a platform bed. The salesman stated it was 100% natural latex manufactured using the tandalay process instead of the dunlop. I read the All New Materials tag and it is 10% Latex Rubber Foam, 88% Polyurathane Foam, and Polyester Blended Fiber Batting 2%. I HAVE A KING SIZE MATRESS YOU DO THE MATH. In addition, it clearly states in bold capital letters: " this mattress is intended to be used WITHOUT A FOUNDATION,or with foundations. I was informed that it would have lost the warranty. Therefore, I was greatly overcharged for just a regular bed with no coils at the ring of $1500.00 plus tax. However, I give this company average because I should have done more research before allowing them to lead me to this misguided decision.

1
★★★☆☆

I am quite disappointed with my current purchase: Origins Genesis King "Latex". I feel as though I got quite schemed due to this Businesses' Motto actually being " No Games Just Honest People." However, I purchased a "latex" mattress that was stated to have required to need the foundation even though I have a platform bed. The salesman stated it was 100% natural latex manufactured using the tandalay process instead of the dunlop. I read the All New Materials tag and it is 10% Latex Rubber Foam, 88% Polyurathane Foam, and Polyester Blended Fiber Batting 2%. I HAVE A KING SIZE MATRESS YOU DO THE MATH. In addition, it clearly states in bold capital letters: " this mattress is intended to be used WITHOUT A FOUNDATION,or with foundations. I was informed that it would have lost the warranty. Therefore, I was greatly overcharged for just a regular bed with no coils at the ring of $1500.00 plus tax. However, I give this company average because I should have done more research before allowing them to lead me to this misguided decision.

Pros: Seemed Genuine in Wanting to Assist...

Cons: Misleading Infomants

 

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