Gay Pontiac Buick & Gmc Inc

★★★☆☆

About Gay Pontiac Buick & Gmc Inc

Details
Hours
Fri-Sun 9am-6pm, Mon-Thu 9am-9pm
2.8 5
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by James C 05/09/2011
Fantastic experience here! It took my wife and I forever to find the Buick Enclave she was looking for. We couldn't find the color she wanted anywhere. I found one on their website and requested information from Gay Buick GMC. Their internet manager responded immediately to my request. We came in that evening after work and the entire sales process was smooth. I will be recommending Gay Buick GMC to my friends and family!

5
★★★★★

by James C 05/09/2011
Fantastic experience here! It took my wife and I forever to find the Buick Enclave she was looking for. We couldn't find the color she wanted anywhere. I found one on their website and requested information from Gay Buick GMC. Their internet manager responded immediately to my request. We came in that evening after work and the entire sales process was smooth. I will be recommending Gay Buick GMC to my friends and family!

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I had a HORRIBLE experience here after purchasing my vehicle in the 'used' car section. The actual sale and vehicle are fine but dealing witih the Sales Manager, NINO, was an awful experience. He lied to me on 3 different occasions (on things that I have no idea why he'd lie...like how many miles I put on the car after purchasing).
I went to the General Manager with my complaint and I don't think he cared at all. Took them around 15 minutes to find my paperwork (that I never received after the sale was complete). I left a message with the General Manager yesterday with a quesiton on my paperwork and what a surprise, I never received a call back.

Also the service center was replcing my coolant hose since it was bad when I purchased the vehicle and upon pick up no one talked to me, I received no paperwork of service. I brought the vehicle to my mechanic for some other service and he couldn't find where they replaced anything!

HORRIBLE service! I will NEVER go back there again!!

1
★☆☆☆☆

I had a HORRIBLE experience here after purchasing my vehicle in the 'used' car section. The actual sale and vehicle are fine but dealing witih the Sales Manager, NINO, was an awful experience. He lied to me on 3 different occasions (on things that I have no idea why he'd lie...like how many miles I put on the car after purchasing).
I went to the General Manager with my complaint and I don't think he cared at all. Took them around 15 minutes to find my paperwork (that I never received after the sale was complete). I left a message with the General Manager yesterday with a quesiton on my paperwork and what a surprise, I never received a call back.

Also the service center was replcing my coolant hose since it was bad when I purchased the vehicle and upon pick up no one talked to me, I received no paperwork of service. I brought the vehicle to my mechanic for some other service and he couldn't find where they replaced anything!

HORRIBLE service! I will NEVER go back there again!!

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I thought that this place was a homosexual friendly place but all it is is just a regular car place. nothin special

3
★★★☆☆

I thought that this place was a homosexual friendly place but all it is is just a regular car place. nothin special

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I had my suburban serviced at Gay Pontiac and the service manager was very helpful and answered all my questions thoroughly. They were also very quick to get my repairs finished which I appreciated.

4
★★★★☆

I had my suburban serviced at Gay Pontiac and the service manager was very helpful and answered all my questions thoroughly. They were also very quick to get my repairs finished which I appreciated.

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I have never met a man that was so indignant and snooty as the General Manager of this place! Once they got paid, I was ushered out the door! DO NOT GO HERE! There is a great Ford dealer across the street though! They will get my business instead!

0
★☆☆☆☆

I have never met a man that was so indignant and snooty as the General Manager of this place! Once they got paid, I was ushered out the door! DO NOT GO HERE! There is a great Ford dealer across the street though! They will get my business instead!

Pros: not much.

Cons: General Manager

 

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