Olivia Designs Llc

★☆☆☆☆

About Olivia Designs Llc

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Paula's Creations

916 Congress St Emporia, KS

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A relative recently had a balloon bouquet delivered to my sick little girl. We were not yet home from the hospital at 3:30pm when the co-owner, Mark, apparently tied them to my front door along with a small country teddy bear in a brown paper bag. Instead of attempting a re-delivering later during normal business hours (per 1-800-flowers, they should have been available to deliver until 7pm), he exercised poor judgement in leaving the balloons in the 100+ degree Texas sun; causing all but 1 to remain inflated upon my daughters receipt! HOW TACKY and DISAPPOINTING FOR A CHILD TO RECEIVE!! Further, the balloons themselves where not at all color-coordinated, included a "basketball balloon?", and the teddy bear did not say "get well" as it should have, included no tissue paper or curly string, and was utterly uninviting! When Mark was notified of the concerns and request for re-delivery, he said "well they were fine when I left them" and that we would have to call 1-800-flowers if we expected a replacement. The bottom line is that no child (or paying customer) should ever expect to receive a bouquet of deflated balloons and a bear dropped into a brown paper bag! COMPLETELY UNACCEPTABLE!!!!

1
★☆☆☆☆

A relative recently had a balloon bouquet delivered to my sick little girl. We were not yet home from the hospital at 3:30pm when the co-owner, Mark, apparently tied them to my front door along with a small country teddy bear in a brown paper bag. Instead of attempting a re-delivering later during normal business hours (per 1-800-flowers, they should have been available to deliver until 7pm), he exercised poor judgement in leaving the balloons in the 100+ degree Texas sun; causing all but 1 to remain inflated upon my daughters receipt! HOW TACKY and DISAPPOINTING FOR A CHILD TO RECEIVE!! Further, the balloons themselves where not at all color-coordinated, included a "basketball balloon?", and the teddy bear did not say "get well" as it should have, included no tissue paper or curly string, and was utterly uninviting! When Mark was notified of the concerns and request for re-delivery, he said "well they were fine when I left them" and that we would have to call 1-800-flowers if we expected a replacement. The bottom line is that no child (or paying customer) should ever expect to receive a bouquet of deflated balloons and a bear dropped into a brown paper bag! COMPLETELY UNACCEPTABLE!!!!

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