Dollar General

★☆☆☆☆
  • 10925 Homestead Rd

    Houston, TX 77016

    Map & Directions
  • 281-227-5915

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I am actually a frequent consumer on a weekly basis. It was my first time in this store location but I know the policy remains the same from one store to the next. At this location I was discriminated against by 3 Hispanic employees who refused to oblige my coupons. I opted to show them your store policy and even after showing them the policy they declined service. They began speaking Spanish calling me stupid and at that point I decided to record the entire instance because I knew it would only get worse. On your website it states blatantly that we are allowed to use your store coupon and a manufacturer coupon at the same time but because the item would have only been .53 cent they refused to service me at all. I have contacted an attorney in regards to the discrimination I received and he says we definitely have a case. Employees should NOT be able to create the rules because at the moment they are in charge of the store. Your policy should be complied with by all employees working for the company. The way I was treated and spoken to by the employees makes absolutely no sense. I continued to listen to them insult my intelligence and finances in Spanish - finally I had enough and began speaking Spanish in return to let them know I've understood the racial and discriminatory remarks the entire time. This is something that no one should experience. I do not take this matter lightly. Someone will need to be held responsible for what your employees did while behind the badge representing your business. I expect to hear from someone in regards to this matter or I will be seeing you all in court.

1
★☆☆☆☆

I am actually a frequent consumer on a weekly basis. It was my first time in this store location but I know the policy remains the same from one store to the next. At this location I was discriminated against by 3 Hispanic employees who refused to oblige my coupons. I opted to show them your store policy and even after showing them the policy they declined service. They began speaking Spanish calling me stupid and at that point I decided to record the entire instance because I knew it would only get worse. On your website it states blatantly that we are allowed to use your store coupon and a manufacturer coupon at the same time but because the item would have only been .53 cent they refused to service me at all. I have contacted an attorney in regards to the discrimination I received and he says we definitely have a case. Employees should NOT be able to create the rules because at the moment they are in charge of the store. Your policy should be complied with by all employees working for the company. The way I was treated and spoken to by the employees makes absolutely no sense. I continued to listen to them insult my intelligence and finances in Spanish - finally I had enough and began speaking Spanish in return to let them know I've understood the racial and discriminatory remarks the entire time. This is something that no one should experience. I do not take this matter lightly. Someone will need to be held responsible for what your employees did while behind the badge representing your business. I expect to hear from someone in regards to this matter or I will be seeing you all in court.

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