Boardwalk Day Spa

★★★☆☆

About Boardwalk Day Spa

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Personal Services
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I also purchased a gift certificate for my mother for mother's day. We are now ripped off as well.

Has anyone found any further information about the owners? Are they attempting to make things right with customers? The gift certificate was expensive and a special treat intended for my mother. How low for these people to run off the way they have. I hope their guilt gets the best of them!

0
★☆☆☆☆

I also purchased a gift certificate for my mother for mother's day. We are now ripped off as well.

Has anyone found any further information about the owners? Are they attempting to make things right with customers? The gift certificate was expensive and a special treat intended for my mother. How low for these people to run off the way they have. I hope their guilt gets the best of them!

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I know the owner of this spa took a lot of innocent peoples money and I want to help. The owner is Harvelene Reaves but believe she goes by Ann Emert now. Alot of people in Kemah and Seabrook know about her. She HAS NOT opened another SPA so do not mistake other spas in that area for her. I dont know what else I can do but give yall her name.

0
★☆☆☆☆

I know the owner of this spa took a lot of innocent peoples money and I want to help. The owner is Harvelene Reaves but believe she goes by Ann Emert now. Alot of people in Kemah and Seabrook know about her. She HAS NOT opened another SPA so do not mistake other spas in that area for her. I dont know what else I can do but give yall her name.

Pros: Want to help with the people she ripped off

Cons: What are the drawbacks?

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I HAVE TO HELP YALL BUT THIS IS IT. NAME: HARVELENE OR HARVALENE REAVES or ANNE OR ANN EMERT. GOOD LUCK WITH THIS

0
★☆☆☆☆

I HAVE TO HELP YALL BUT THIS IS IT. NAME: HARVELENE OR HARVALENE REAVES or ANNE OR ANN EMERT. GOOD LUCK WITH THIS

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I have a gift card that will expire Sunday and I will never get to use it. Is there anything we can do to get our money back because they have screwed a lot of people. I don't think this is right because it is like they just stole from us and I want to know if something legally can be done to them for what they did to all of us?

0
★☆☆☆☆

I have a gift card that will expire Sunday and I will never get to use it. Is there anything we can do to get our money back because they have screwed a lot of people. I don't think this is right because it is like they just stole from us and I want to know if something legally can be done to them for what they did to all of us?

Pros: none

Cons: they are theifs

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I too am stuck with 2 expensive and now useless gift certificates. As others have stated, I also spoke to someone in the fall who said they would be open soon for business. No phone messages were returned when I inquired when they would be reopening. Now the phone is disconnected and the business is GONE. I am so annoyed. I had been there a few times before (as a treat to myself) and the therapists, even the owner, seemed really cool. I was so relaxed after my appointments ans I was excited to go back and use the gift certificates. Aaagggghhhh. I hate getting screwed, by cowards no less. Does anyone know if there is anything we can do to get our money back?

0
★☆☆☆☆

I too am stuck with 2 expensive and now useless gift certificates. As others have stated, I also spoke to someone in the fall who said they would be open soon for business. No phone messages were returned when I inquired when they would be reopening. Now the phone is disconnected and the business is GONE. I am so annoyed. I had been there a few times before (as a treat to myself) and the therapists, even the owner, seemed really cool. I was so relaxed after my appointments ans I was excited to go back and use the gift certificates. Aaagggghhhh. I hate getting screwed, by cowards no less. Does anyone know if there is anything we can do to get our money back?

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I got my boss a gift card and now she can't use it. No one will be getting their money back due to the fine print. If you bought the card on the web like I did. The website said NO REFUNDS on gift cards. So, i'm sure there was something in the spa as well. She is not the only person or business that was affected by hurricane IKE. So, she should at least try to make right by this. She was a poor business owner and used IKE and our money to get out from under her problem. Everytime we would call to make an appointment we always had to leave a message. Then we never got a return call. You could never go in as a walk-in because the spa was always closed. I wish I would have saved my money because who calls a business anyways and never talks to a real person. Should have know when I got the run around something like this would happen.

0
★☆☆☆☆

I got my boss a gift card and now she can't use it. No one will be getting their money back due to the fine print. If you bought the card on the web like I did. The website said NO REFUNDS on gift cards. So, i'm sure there was something in the spa as well. She is not the only person or business that was affected by hurricane IKE. So, she should at least try to make right by this. She was a poor business owner and used IKE and our money to get out from under her problem. Everytime we would call to make an appointment we always had to leave a message. Then we never got a return call. You could never go in as a walk-in because the spa was always closed. I wish I would have saved my money because who calls a business anyways and never talks to a real person. Should have know when I got the run around something like this would happen.

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OK-my experience with spa has not been good at all! I was given a free massage treatment for showing up for the first time and waiting for over an hour --the therapist that was to do my massage never showed. Along with having another certificated for free massage given by my daughter in law. (never used) I have had one massage at this place it wasn't the best experience I have had at spas. The question that I pose is...has anyone located the owners of this spa? They should be taken to task to repay people for their gift certificates. I want to know how many people are out there that were ripped off by them? I wait for your replies!

0
★☆☆☆☆

OK-my experience with spa has not been good at all! I was given a free massage treatment for showing up for the first time and waiting for over an hour --the therapist that was to do my massage never showed. Along with having another certificated for free massage given by my daughter in law. (never used) I have had one massage at this place it wasn't the best experience I have had at spas. The question that I pose is...has anyone located the owners of this spa? They should be taken to task to repay people for their gift certificates. I want to know how many people are out there that were ripped off by them? I wait for your replies!

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Can anyone track the owners? I, too, have a very expensive gift certificate. I'll be glad to help track if the name can be provided. Surely they will re-open!

0
★☆☆☆☆

Can anyone track the owners? I, too, have a very expensive gift certificate. I'll be glad to help track if the name can be provided. Surely they will re-open!

Pros: A wonderful spa!

Cons: It's gone!

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I also have a gift certificate that my husband bought me and have been rying to get them and now are shut down.
What do we all do? Not recommended!

0
★☆☆☆☆

I also have a gift certificate that my husband bought me and have been rying to get them and now are shut down.
What do we all do? Not recommended!

.

My wife and I went over to where the business was and it is closed! Check the building where they had moved supposedly one street over and nothing there either. So we talked to a business near them (Day Spa) and they indicated they just packed up and left the area. Basically they have ripped off all the clients who bought gift certificates for their business and took off. Wife is not very happy! : -(

0
★☆☆☆☆

My wife and I went over to where the business was and it is closed! Check the building where they had moved supposedly one street over and nothing there either. So we talked to a business near them (Day Spa) and they indicated they just packed up and left the area. Basically they have ripped off all the clients who bought gift certificates for their business and took off. Wife is not very happy! : -(

Pros: Were good when they happened to be in business.

Cons: To close business and not return money to clients who prepaid!

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I also have been trying to schedule an appointment. My husband got me a $200 gift cert. They responded before Thanksgiving saying they were still undergoing repairs from the hurricane. Now the number is disconnected and they do not return emails. Also appears their website has been shut down.

0
★☆☆☆☆

I also have been trying to schedule an appointment. My husband got me a $200 gift cert. They responded before Thanksgiving saying they were still undergoing repairs from the hurricane. Now the number is disconnected and they do not return emails. Also appears their website has been shut down.

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I was given a gift card for four services from this company and can't find them anywhere to schedule the services. Have they gone out of business and stuck us with very expensive usless gift certs. Anyone with any information please repost.

0
★☆☆☆☆

I was given a gift card for four services from this company and can't find them anywhere to schedule the services. Have they gone out of business and stuck us with very expensive usless gift certs. Anyone with any information please repost.

Cons: Cant' reach anyone they ran out with our money giving usless gift certs

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Can anyone tell me if this spa is still in business since hurricane Ike? At first their website said they were up and running. I tried for several weeks to schedule an appt, by calling and leaving messages and by email via their website. No one has returned my calls and now they don't even have a website. I bought 2 gift certificates in July and now I can't use them. If anyone knows anything, please post.

2
★★★★★

Can anyone tell me if this spa is still in business since hurricane Ike? At first their website said they were up and running. I tried for several weeks to schedule an appt, by calling and leaving messages and by email via their website. No one has returned my calls and now they don't even have a website. I bought 2 gift certificates in July and now I can't use them. If anyone knows anything, please post.

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After living in the Kemah area for over 10 years, I have tried a lot of the spas around here. I decided to do some research and read the reviews and they are so close to the truth. I love this Spa. After Elizabeth gave me a superior massage, I felt wonderful. They not only have me as a lifelong customer but someone who recommends them all the time. My Thanks to all of the employees for making me feel so welcome.

2
★★★★★

After living in the Kemah area for over 10 years, I have tried a lot of the spas around here. I decided to do some research and read the reviews and they are so close to the truth. I love this Spa. After Elizabeth gave me a superior massage, I felt wonderful. They not only have me as a lifelong customer but someone who recommends them all the time. My Thanks to all of the employees for making me feel so welcome.

Pros: Private Parking

Cons: Closed Mondays

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If you are searching for a spa to go get pampered or to send your honey to get pampered, the Boardwalk Day Spa is the place to go. I had a fabulous massage and caviar facial. The spa is so elegant, the suite I was in was decorated so beautifully. The spa was spotlessly clean and the employees were very welcoming and gracious. I picked up several business cards when I left to share with my friends. I will be going back again soon. The great thing is when you leave, you feel like you are at Disney World with all the great shops and restaurants in the area.

2
★★★★★

If you are searching for a spa to go get pampered or to send your honey to get pampered, the Boardwalk Day Spa is the place to go. I had a fabulous massage and caviar facial. The spa is so elegant, the suite I was in was decorated so beautifully. The spa was spotlessly clean and the employees were very welcoming and gracious. I picked up several business cards when I left to share with my friends. I will be going back again soon. The great thing is when you leave, you feel like you are at Disney World with all the great shops and restaurants in the area.

Pros: This was well worth the time and money.

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My daughter gave me a gift certificate to The Boardwalk Spa for mothers day and I used it last week. She did a great job of picking this spa for me. I was very impressed and scheduled another appointment with them.

2
★★★★★

My daughter gave me a gift certificate to The Boardwalk Spa for mothers day and I used it last week. She did a great job of picking this spa for me. I was very impressed and scheduled another appointment with them.

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This was a really cool way to make my girlfriend feel special for mothers day. She spent 3 hours at this spa and loved it. I am glad I took the time to read reviews on spas before I picked one.

2
★★★★★

This was a really cool way to make my girlfriend feel special for mothers day. She spent 3 hours at this spa and loved it. I am glad I took the time to read reviews on spas before I picked one.

Pros: the staff was very professional when scheduling this for me

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Just loved my first visit to the boardwalk which is becoming the most beautiful and entertaining place around Houston?.the boardwalk day spa is a very smooth running and relaxing place. All the personnel were friendly and professional .Even though I did talk during my massage, it was the best I?ve had. Very relaxing and beautiful spa.

2
★★★★★

Just loved my first visit to the boardwalk which is becoming the most beautiful and entertaining place around Houston?.the boardwalk day spa is a very smooth running and relaxing place. All the personnel were friendly and professional .Even though I did talk during my massage, it was the best I?ve had. Very relaxing and beautiful spa.

Pros: The staff, the massages, atmosphere

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It was my birthday last weekend and my husband actually made a great choice by getting me a spa day at this spa. I spent several hours at the spa and all of my services were wonderful.

2
★★★★★

It was my birthday last weekend and my husband actually made a great choice by getting me a spa day at this spa. I spent several hours at the spa and all of my services were wonderful.

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I ordinarily don't write a review but I consider this spa exceptional. My therapist was amazing. Highly Recommended. I could not wait to get in my car and phone my best friend so she could call and schedule with this therapist.

2
★★★★★

I ordinarily don't write a review but I consider this spa exceptional. My therapist was amazing. Highly Recommended. I could not wait to get in my car and phone my best friend so she could call and schedule with this therapist.

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My husband and I went to The boardwalk Spa for couples night. It was his very first massage and he was so nervous but about 30 minutes into the massage he was snoring. All his friends were teasing him about going to have a massage,but he went back to work on Monday and told them how awesome it was and a couple of them are planning to take their wives for couples evening. He is definitely HOOKED on massage now. We had a great time and I cant wait to go back.The employees were awesome and the place is beautiful.

2
★★★★★

My husband and I went to The boardwalk Spa for couples night. It was his very first massage and he was so nervous but about 30 minutes into the massage he was snoring. All his friends were teasing him about going to have a massage,but he went back to work on Monday and told them how awesome it was and a couple of them are planning to take their wives for couples evening. He is definitely HOOKED on massage now. We had a great time and I cant wait to go back.The employees were awesome and the place is beautiful.

Pros: Awesome Massage

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Took my girlfriend here for that evening at the spa and it was awesome. We stayed about 3 hours and then walked to a place down the street and listened to some live music. We both had a great time, can't beat that with awesome massages and good appetizers. She wants to make it a monthly thing.

2
★★★★★

Took my girlfriend here for that evening at the spa and it was awesome. We stayed about 3 hours and then walked to a place down the street and listened to some live music. We both had a great time, can't beat that with awesome massages and good appetizers. She wants to make it a monthly thing.

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Me and my wife spent our anniversary at the boardwalk in January and went to this spa for a couples massage. There were so many extras we were not expecting like the rose petals on the massage tables and they gave my wife 2 roses when we left. It made her feel very special.I wish everyone could enjoy this experience.

2
★★★★★

Me and my wife spent our anniversary at the boardwalk in January and went to this spa for a couples massage. There were so many extras we were not expecting like the rose petals on the massage tables and they gave my wife 2 roses when we left. It made her feel very special.I wish everyone could enjoy this experience.

Pros: Thumbs up to everything.

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I received a gift certificate to the boardwalk spa for christmas and finally got a day off last week to use it. Being that I had never been there before of course i did not know what to expect. To my surprise it was so much of a great experience i have recommended it to my family and friends.

2
★★★★★

I received a gift certificate to the boardwalk spa for christmas and finally got a day off last week to use it. Being that I had never been there before of course i did not know what to expect. To my surprise it was so much of a great experience i have recommended it to my family and friends.

Pros: Terrific massage and facial, ambience, service

Cons: I can't think of anything

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I was very impressed by this spa. Spotlessly clean and beautiful with great therapists and amazing massages. My day was fabulous and i will go back.

2
★★★★★

I was very impressed by this spa. Spotlessly clean and beautiful with great therapists and amazing massages. My day was fabulous and i will go back.

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I just love going to this spa. They have really great technicians and the atmosphere is awesome. The prices they offer on spa packages are amazing. you definitely get your moneys worth and then some.

2
★★★★★

I just love going to this spa. They have really great technicians and the atmosphere is awesome. The prices they offer on spa packages are amazing. you definitely get your moneys worth and then some.

Pros: 5 stars all the way, the spa is always imaculately clean and beautiful.

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My group was pampered totally when I had my sisters birthday party here in October. The employees were great, and the massages were teriffic. I am so glad I decided to do this because we will all remember this day. After our spa party we then had dinner at the boardwalk which made our day even more special. We all decided we had to do this at least once a year!!!!

2
★★★★★

My group was pampered totally when I had my sisters birthday party here in October. The employees were great, and the massages were teriffic. I am so glad I decided to do this because we will all remember this day. After our spa party we then had dinner at the boardwalk which made our day even more special. We all decided we had to do this at least once a year!!!!

Pros: Ambiance, Great Massages

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As legal consultant of this day spa I would like to say that it is very unacceptable and illegal for any person to fabricate bad reviews and post them on a public website. This is also FRAUD and is considered deflamation of character if proved in court. If you want a TRUE review, you should go the Houston Bureau for a review of this spa. The bureau keeps records, actually interviewing both parties personally and makes them public record. This is a great spa, contact the Bureau and you will see they have a great record. We all know that if someone is that unhappy with their service they are going to be diligent to ask for a refund and follow up by filing a complaint with the Bureau. For other businesses who might be experiencing the same type of harassment, I reccomend you contact an internet law specialist and let them handle it in a legal and professional manner. Unfortunately sometimes unhappy ex-employees, etc. look at this as some type of sick game. FYI ONLY. Please note, this spa is open exclusively by appointment only as the sign on the front door states! This spa does not take walk-ins to preserve the peacefull environment of the clients who have scheduled appointments.

2
★★★★★

As legal consultant of this day spa I would like to say that it is very unacceptable and illegal for any person to fabricate bad reviews and post them on a public website. This is also FRAUD and is considered deflamation of character if proved in court. If you want a TRUE review, you should go the Houston Bureau for a review of this spa. The bureau keeps records, actually interviewing both parties personally and makes them public record. This is a great spa, contact the Bureau and you will see they have a great record. We all know that if someone is that unhappy with their service they are going to be diligent to ask for a refund and follow up by filing a complaint with the Bureau. For other businesses who might be experiencing the same type of harassment, I reccomend you contact an internet law specialist and let them handle it in a legal and professional manner. Unfortunately sometimes unhappy ex-employees, etc. look at this as some type of sick game. FYI ONLY. Please note, this spa is open exclusively by appointment only as the sign on the front door states! This spa does not take walk-ins to preserve the peacefull environment of the clients who have scheduled appointments.

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I decided to treat myself to a spa day for my birthday and I had the best time ever at this spa. My therapist was so wonderful. I enjoyed it so much that I tipped her every dollar I had in my purse, and she was worth much more. The staff were all kind and professional. I will make sure to treat myself more often. This was a great spa and I had my best birthday ever.

2
★★★★★

I decided to treat myself to a spa day for my birthday and I had the best time ever at this spa. My therapist was so wonderful. I enjoyed it so much that I tipped her every dollar I had in my purse, and she was worth much more. The staff were all kind and professional. I will make sure to treat myself more often. This was a great spa and I had my best birthday ever.

Pros: Great shopping in the area.

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I purchased my wife a gift certificate for mothers day for this spa. She had never had a spa day before, so she was very excited. She went last week for her spa day and came home more relaxed than I have seen her in a very long time. Now she wants another gift certificate to the spa for her birthday in November and I will make sure she gets it.

2
★★★★★

I purchased my wife a gift certificate for mothers day for this spa. She had never had a spa day before, so she was very excited. She went last week for her spa day and came home more relaxed than I have seen her in a very long time. Now she wants another gift certificate to the spa for her birthday in November and I will make sure she gets it.

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Im one of thoes gals that loves to go to spas. So my family and I stayed down in Kemah one weekend and I found the Boardwalk day spa on line. For one it was so hard to make a appointment with them. I got the answer machine all the time. When I arrived the door was locked and I had to ring a doorbell. I thought that was odd considering I thought by law that you have to keep the door open during business hours. Plus it made me feel unwelcome!! When I got there the technicians were real nice and the spa was pretty and clean. Which was a plus. But the facial was very short. She got up and left a couple times and came back like she was taking care of other people too.(she wasnt getting products for my facial) Then when I was getting my massage, somebody walked in a few times. Im not modest at all but to have someone keep walking in my session made me uncomfortable and forget that Im trying to relax and enjoy my massage. So after everything I didnt feel BRAND NEW like I normally do!!!

0
★☆☆☆☆

Im one of thoes gals that loves to go to spas. So my family and I stayed down in Kemah one weekend and I found the Boardwalk day spa on line. For one it was so hard to make a appointment with them. I got the answer machine all the time. When I arrived the door was locked and I had to ring a doorbell. I thought that was odd considering I thought by law that you have to keep the door open during business hours. Plus it made me feel unwelcome!! When I got there the technicians were real nice and the spa was pretty and clean. Which was a plus. But the facial was very short. She got up and left a couple times and came back like she was taking care of other people too.(she wasnt getting products for my facial) Then when I was getting my massage, somebody walked in a few times. Im not modest at all but to have someone keep walking in my session made me uncomfortable and forget that Im trying to relax and enjoy my massage. So after everything I didnt feel BRAND NEW like I normally do!!!

Pros: Pretty spa but

Cons: services were terrible!!!

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As legal consultant of this day spa I would like to say that it is very unacceptable and illegal for any person to fabricate bad reviews and post them on a public website. This is also FRAUD and is considered deflamation of character if proved in court. If you want a TRUE review, you should go the Houston Bureau for a review of this spa. The bureau keeps records, actually interviewing both parties personally and makes them public record. This is a great spa, contact the Bureau and you will see they have a great record. We all know that if someone is that unhappy with their service they are going to be diligent to ask for a refund and follow up by filing a complaint with the Bureau. For other businesses who might be experiencing the same type of harassment, I reccomend you contact an internet law specialist and let them handle it in a legal and professional manner. Unfortunately sometimes unhappy ex-employees, etc. look at this as some type of sick game. FYI ONLY.

2
★★★★★

As legal consultant of this day spa I would like to say that it is very unacceptable and illegal for any person to fabricate bad reviews and post them on a public website. This is also FRAUD and is considered deflamation of character if proved in court. If you want a TRUE review, you should go the Houston Bureau for a review of this spa. The bureau keeps records, actually interviewing both parties personally and makes them public record. This is a great spa, contact the Bureau and you will see they have a great record. We all know that if someone is that unhappy with their service they are going to be diligent to ask for a refund and follow up by filing a complaint with the Bureau. For other businesses who might be experiencing the same type of harassment, I reccomend you contact an internet law specialist and let them handle it in a legal and professional manner. Unfortunately sometimes unhappy ex-employees, etc. look at this as some type of sick game. FYI ONLY.

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My husband and I own a business in the Bay Area. Our office staff had worked very hard during the summer and we chose to reward them with a spa party at the boardwalk day spa. I toured the spa before hand and was totally amazed at the cleanliness-professionalism-beauty of the entire day spa. Our staff had their spa party last week and came to work today with only good things to say. I can only say to other business owners, if you are looking for something different to give to your staff for Christmas, this worked out great for us. I myself went to the spa for my own spa day and give the spa 5 stars for excellence. It is obvious they take great pride in pampering their clients. We plan to do this for them again at Christmas. I can't believe that they can do so much for such a great value. 5 Stars to this spa.

2
★★★★★

My husband and I own a business in the Bay Area. Our office staff had worked very hard during the summer and we chose to reward them with a spa party at the boardwalk day spa. I toured the spa before hand and was totally amazed at the cleanliness-professionalism-beauty of the entire day spa. Our staff had their spa party last week and came to work today with only good things to say. I can only say to other business owners, if you are looking for something different to give to your staff for Christmas, this worked out great for us. I myself went to the spa for my own spa day and give the spa 5 stars for excellence. It is obvious they take great pride in pampering their clients. We plan to do this for them again at Christmas. I can't believe that they can do so much for such a great value. 5 Stars to this spa.

Pros: Everything!!! Totally Pampered!!!!

Cons: Zero

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I was not quite sure what a spa party was, but after calling this spa I decided that this could be something different for me and some of my best friends to do together. My friends and cousins were coming in from out of town for the week of Labor Day. So I decide to set up one of their specials they were offering. It was such a great price that I did not know what to expect for such a value. What a great time we had at such a great place. The day spa was cozy, comfortable, and very clean. What a neat place they have. And very private as I was told that they only provide services by appointment. We had the whole place to ourselves for our party. They even let us bring in a birthday cake and ballons because it was my cousins birthday. Their staff made sure we were feeling at our best the whole time. Their staff were very attentive, the massages and facials were great and they even served us lunch which was a nice extra for the price of the package that I got. The boardwalk day spa is definitely a great value for what you pay. I would highly suggest this place whether you go alone or have a spa party like we did.

2
★★★★★

I was not quite sure what a spa party was, but after calling this spa I decided that this could be something different for me and some of my best friends to do together. My friends and cousins were coming in from out of town for the week of Labor Day. So I decide to set up one of their specials they were offering. It was such a great price that I did not know what to expect for such a value. What a great time we had at such a great place. The day spa was cozy, comfortable, and very clean. What a neat place they have. And very private as I was told that they only provide services by appointment. We had the whole place to ourselves for our party. They even let us bring in a birthday cake and ballons because it was my cousins birthday. Their staff made sure we were feeling at our best the whole time. Their staff were very attentive, the massages and facials were great and they even served us lunch which was a nice extra for the price of the package that I got. The boardwalk day spa is definitely a great value for what you pay. I would highly suggest this place whether you go alone or have a spa party like we did.

Pros: great day spa and great value

Cons: didn't see any

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I make it a point to visit different spas in every city I visit. My family and I made a trip to Kemah for Labor Day. I found this spa on spafinder, and decided to give it a try. I had made my reservation a couple of weeks prior to my appointment. From the moment I walked in I felt relaxed and at ease. The staff was professional and very neatly dressed. They even had on shirts that said "Got Spa Party". The services were excellent. I received a massage from a wonderful lady who made me feel extremely comfortable and at ease. She even seemed concerned about the pain I was having in my lower back. I received a facial that was excellent, the therapist made some great recomendations for my skin. The staff was delightful, always asking if I needed anything. I was so impressed that I made a reservation for my husband for a massage. The next time I visit the area I will definitely go back.

2
★★★★★

I make it a point to visit different spas in every city I visit. My family and I made a trip to Kemah for Labor Day. I found this spa on spafinder, and decided to give it a try. I had made my reservation a couple of weeks prior to my appointment. From the moment I walked in I felt relaxed and at ease. The staff was professional and very neatly dressed. They even had on shirts that said "Got Spa Party". The services were excellent. I received a massage from a wonderful lady who made me feel extremely comfortable and at ease. She even seemed concerned about the pain I was having in my lower back. I received a facial that was excellent, the therapist made some great recomendations for my skin. The staff was delightful, always asking if I needed anything. I was so impressed that I made a reservation for my husband for a massage. The next time I visit the area I will definitely go back.

Pros: Very elegant spa with great therapists

Cons: None

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My husband bought a package for me. The full works. I never get this stuff done so I was looking foward to this day.
1st- I never talked to a receptionist, only voice recorder. And by the time I recieved a phone call back it was past the date I wanted to come in.
2nd- Im suppose to get at least a 45mins to an hour long facial and it was like 20 minutes. She sped right through it. The massage was nice. The lady was very nice and friendly.
3rd- When it was time to pay. They didnt have a cash register or credit card machine there so everything was going through a young lady to another lady over phone. And I didnt recieve reciept.

The spa decor was beautiful and the two younger ladies were very nice.
The owner or manager needs some extra help with that beautiful spa.
I would recommend the ladies that were very nice to me but I would not recommend the spa for lack of managing!!!

0
★☆☆☆☆

My husband bought a package for me. The full works. I never get this stuff done so I was looking foward to this day.
1st- I never talked to a receptionist, only voice recorder. And by the time I recieved a phone call back it was past the date I wanted to come in.
2nd- Im suppose to get at least a 45mins to an hour long facial and it was like 20 minutes. She sped right through it. The massage was nice. The lady was very nice and friendly.
3rd- When it was time to pay. They didnt have a cash register or credit card machine there so everything was going through a young lady to another lady over phone. And I didnt recieve reciept.

The spa decor was beautiful and the two younger ladies were very nice.
The owner or manager needs some extra help with that beautiful spa.
I would recommend the ladies that were very nice to me but I would not recommend the spa for lack of managing!!!

Pros: Beautiful spa and 2 delightful young ladies!!!

Cons: BUT NEED MAJOR HELP MANAGING!!!

.

I had got a gift certificate for my birthday to the Boardwalk day spa. I was really excited until I called to make a appointment and got a rude answering service. I called back a days later and got their answering service and left a message. I didnt get a call back till 3 days later on my answering machine because I was at work. When I tried to call back it was the same thing again. THE ANSWERING MACHINE!!! You can never get anyone on the phone. You have to wait till they call back!!! That is not good customer service. I want to be able to call a business and talk to someone NOT A ANSWERING MACHINE. So I never went because I cant wait on their phone call back!!!!

0
★☆☆☆☆

I had got a gift certificate for my birthday to the Boardwalk day spa. I was really excited until I called to make a appointment and got a rude answering service. I called back a days later and got their answering service and left a message. I didnt get a call back till 3 days later on my answering machine because I was at work. When I tried to call back it was the same thing again. THE ANSWERING MACHINE!!! You can never get anyone on the phone. You have to wait till they call back!!! That is not good customer service. I want to be able to call a business and talk to someone NOT A ANSWERING MACHINE. So I never went because I cant wait on their phone call back!!!!

Pros: Dont have any

Cons: THEY NEED A RECEPTIONIST TO ANSWER THE PHONE!!!

.

For Valentine's Day I was given a gift certificate, it took me a while to get around to using it. I had a friend coming in from out of town so I booked my appointment for the Stress Relief Package and a Diva Package for her. They accomodated me with a last minute appointment. The morning of my appointment my friend called to tell me she wasn't going to be able to make it so I wound up taking my daughter instead. Upon arriving they were running behind due to two of their therapist's not showing up that day. They were so friendly and generally concerned about us being comfortable. It was a beautiful day so they invited us to sit out on the balconey while waiting, offered us lunch which we declined as we'd already eaten, so instead they provided us with the most delicious homemade fudge I've ever tasted and wine. The wait actually gave us time to relax before beginning the treatments so they were even more effective. The massage was to die for...hands like butter...just the right touch! Very professional and concious of modesty...took the time to explain everything. Salt glow was refreshing and left our skin like silk! The facial was fantastic also. It was a glorious day and in the end they even gave my daughter's package free for the inconvience. I believe things happen and a place is not to be judged by having a difficult day as long as they handle it well and show the customer that they care...Boardwalk Day Spa definitely did a perfect job of that! The atmosphere is awesome as well...rose petals and all! Top Notch without the Stuck up Attitude! I WILL be back!

2
★★★★★

For Valentine's Day I was given a gift certificate, it took me a while to get around to using it. I had a friend coming in from out of town so I booked my appointment for the Stress Relief Package and a Diva Package for her. They accomodated me with a last minute appointment. The morning of my appointment my friend called to tell me she wasn't going to be able to make it so I wound up taking my daughter instead. Upon arriving they were running behind due to two of their therapist's not showing up that day. They were so friendly and generally concerned about us being comfortable. It was a beautiful day so they invited us to sit out on the balconey while waiting, offered us lunch which we declined as we'd already eaten, so instead they provided us with the most delicious homemade fudge I've ever tasted and wine. The wait actually gave us time to relax before beginning the treatments so they were even more effective. The massage was to die for...hands like butter...just the right touch! Very professional and concious of modesty...took the time to explain everything. Salt glow was refreshing and left our skin like silk! The facial was fantastic also. It was a glorious day and in the end they even gave my daughter's package free for the inconvience. I believe things happen and a place is not to be judged by having a difficult day as long as they handle it well and show the customer that they care...Boardwalk Day Spa definitely did a perfect job of that! The atmosphere is awesome as well...rose petals and all! Top Notch without the Stuck up Attitude! I WILL be back!

Pros: Quaint setting...THE FUDGE!...Friendly...professional

Cons: Had a long wait but things happen sometimes....definitely made up for!

 

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