Maximum Fx Wellness Spa & Sln

★☆☆☆☆
  • 9600 Escarpment Blvd # 920

    Austin, TX 78749

    Map & Directions
  • 512-637-0888

About Maximum Fx Wellness Spa & Sln

Hours
Mon 9:00-18:00, Tue 8:00-20:00, Wed 8:00-20:00, Thu 8:00-20:00, Fri 8:00-20:00, Sat 9:00-18:00, Sun closed
Reservations
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Personal Services

Personal Services
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It's never pretty when a long-time stylist leaves a salon, but I was amazed at how poorly Maximum Fx handled the departure of one of their long-time veteran stylists.

I wasn't told that he had left or that they had booked me with another stylist---they didn't even see fit to mention it when they gave me a reminder call the day before the appointment. This is poor, poor service--kind of felt baited and switched.

I didn't expect them to hand over the stylist's new contact info but give me the option of keeping the appointment and re-booking with the stylist of MY choosing at the very least.

Poor form. Won't be going back there again.

0
★☆☆☆☆

It's never pretty when a long-time stylist leaves a salon, but I was amazed at how poorly Maximum Fx handled the departure of one of their long-time veteran stylists.

I wasn't told that he had left or that they had booked me with another stylist---they didn't even see fit to mention it when they gave me a reminder call the day before the appointment. This is poor, poor service--kind of felt baited and switched.

I didn't expect them to hand over the stylist's new contact info but give me the option of keeping the appointment and re-booking with the stylist of MY choosing at the very least.

Poor form. Won't be going back there again.

Pros: Convenient SW Austin site, Aveda salon

Cons: Stylist turnover, poor service

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I went to Erica at the Circle C location. I asked her to cut a one-half of an inch and she took about three to four. I was trying to grow my hair out so I was quite disappointed. I know it's sometimes standard for stylists to do this, but it's still very frustrating. I think they should listen to what the customer wants, and not just do their own thing.

0
★☆☆☆☆

I went to Erica at the Circle C location. I asked her to cut a one-half of an inch and she took about three to four. I was trying to grow my hair out so I was quite disappointed. I know it's sometimes standard for stylists to do this, but it's still very frustrating. I think they should listen to what the customer wants, and not just do their own thing.

Pros: Nice Salon, Good Hand Massage

Cons: Stylist didn't listen to instructions

 

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