Caddell Electric

★★★☆☆
32.7989 -96.688
Map and Directions to Caddell Electric

214-329-4567

3730 Dilido Rd # 104

Dallas, TX

75228

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About Caddell Electric

Categories
  • Electricians
  • Commercial Electrical Contractors
  • Lighting
  • Outdoor Lighting
Details
  • Electrical Wiring

Home & Garden

Home & Garden
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3.0 2
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Reviews 1 - 2 of 2.
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I don't know what is scarier--having an electrical problem, or having to find a trustworthy electrician to take care of it! A coworker recommended Caddell Electric, and I have to say: I'm impressed. Michael was extremely professional and took the time to explain the problem, as well as the solution, to me. He was polite, friendly and I felt like his focus was on doing the job right. As a bonus, he didn't try to pressure me to buy other stuff. He told me about some things that I needed to address and he didn??t push me into making a quick decision. -- which is a HUGE plus to me and definitely the main reason I have dreaded home repairs in the past. Thank you, Caddell Electric--it was truly a pleasure doing business with you!

5
★★★★★

I don't know what is scarier--having an electrical problem, or having to find a trustworthy electrician to take care of it! A coworker recommended Caddell Electric, and I have to say: I'm impressed. Michael was extremely professional and took the time to explain the problem, as well as the solution, to me. He was polite, friendly and I felt like his focus was on doing the job right. As a bonus, he didn't try to pressure me to buy other stuff. He told me about some things that I needed to address and he didn??t push me into making a quick decision. -- which is a HUGE plus to me and definitely the main reason I have dreaded home repairs in the past. Thank you, Caddell Electric--it was truly a pleasure doing business with you!

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Got a quote of over $700+ to add a two way switch in a bathroom and a digital timer. This did not include fixing the holes created in the wall or painting the same. Over and above this he wanted to collect $39.99 for giving quote that was supposed to be free to begin with.

Wonder how the reviews are all so great !!!

2
★★☆☆☆

Got a quote of over $700+ to add a two way switch in a bathroom and a digital timer. This did not include fixing the holes created in the wall or painting the same. Over and above this he wanted to collect $39.99 for giving quote that was supposed to be free to begin with.

Wonder how the reviews are all so great !!!

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Business Response:

I‚??m sorry to hear about your bad experience with my company and I would like to settle a few things. The work you needed done including the timer was a total 4-6 hours. The total cost of ALL the work including the timer and the service call fee was 627.00. not really the 700+ that you suggested in your complaint. About the 39.95 service call fee. Sending electricians out to give ‚??free‚?Ě estimates is very expensive. Our cost calculation per ‚??free‚?Ě estimate from advertising to fuel cost to salary to final paperwork is 102.00 per call. So as you can see our 39.95 service call fee does not come close to covering the expense. Yet some customers fully expect us to just somehow absorb the cost. Although I am regretful for a bad experience with a potential customer, I can honestly say that the price we quoted for your work was not only fair, it was below the average cost for a reputable advertising electrician in the DFW area. As to your statement ‚??Iwonder how the reviews are all so great‚?Ě. The reason we have so many positive comments and only one bad to date, is because we are fair and honest the first time. I am sorry that you did not see that