Pet-O-Rama Dallas

★★★★☆

About Pet-O-Rama Dallas

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  • Pets & Animals
  • Pet Stores

Pets & Animals

Pets & Animals
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Best Pet Shop & Dog Grooming

8320 Lake June Rd. Dallas, TX

4.0 2
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My husband and I started visiting this location 2 years ago to get a dog and have been back nearly every week since to buy freshwater fish, fish tank supplies, a snake, mice to feed the snake, dog food, and dog accessories. The prices on the dry goods are a bit high, but Petorama is more boutique quality than larger pet store chains. I like the variety of high-quality dog food offered, but the variety in non-cichlid freshwater fish seems to have gone down over the last year in a disappointing way. Come for your goldfish and mollies and tetras.

At first, we were blown away by the caring, knowledgeable staff. But the staffers we knew have left over the last year and a half, and the service has deteriorated. Could that be due to fewer people working there? There's almost always a stupendous wait at the checkout counter now. Good on them for having a lot of customers who want complicated orders in this economy, but about half the time, I'm in line waiting for service while one person mans the check-out counter and another person is rearranging stock.

We bought two dogs (beagles) from this store. One we got at about age 12 weeks, as soon as he was out of his quarantine, and he has turned out to be the best dog I've ever had. He was housebroken in a matter of weeks and has been the apple of our eye from day one. If you buy dogs from this pet store, get them when they're very young!

The second dog we bought was 5 months old and had been living in the store in one of the display boxes for several months. My husband and I waffled for months on whether we should get a second dog, but he broke down and bought her when she was marked down drastically. (Where do the dogs go if they're not sold, back to the breeder to breed more puppies?) Though the second dog was adorable, she had (and still has) serious flaws. She has a dominant personality and was apparently known as a "terror" to the other dogs among the staffers (but nobody mentioned that to my husband that when he was signing the paperwork to buy her), and it took over 6 months to housebreak her. That's a lot of carpet cleaning and laundry, folks. It took months before she showed much affection, and we put in a lot of patience and hard work to adapt her behavior to something we could live with.

No dogs are born bad, and while some dogs have dominant or submissive personalities and are individuals, any dog can be socialized from a young age, any dog can be housebroken. Maybe this one just slipped through the cracks, in terms of socialization, but I really think the staff could have done more for her. And she's not the first dog to spend too many of their formative months in a box for 22-23 hours out of any day; many puppies at this same location we saw week after week, some with litter mates, some very much alone and almost too big for the display.

I also tried to google her breeders once, since our dogs had mothers with very similar names and I wanted to see if I could find out if our dogs were related, and all I came up with was an address somewhere in Oklahoma. I have read remarks on this site from buyers for other Petoramas, and I hope that they are still selecting from breeders (people who are very private and don't list their dogs for sale on the Internet, I suppose) and don't get their dogs from puppy mills.

My concerns about the dogs aside, it is a good supplier for animals beyond cats, dogs, and birds. They have a lot of healthy-looking reptiles, occasional smaller animals like sugar gliders, guinea pigs, and rabbits. We will continue to patronize them as long as our snake prefers live food over frozen. I just wish I could still recommend them as heartily to fellow pet owners as I once did.

3
★★★☆☆

My husband and I started visiting this location 2 years ago to get a dog and have been back nearly every week since to buy freshwater fish, fish tank supplies, a snake, mice to feed the snake, dog food, and dog accessories. The prices on the dry goods are a bit high, but Petorama is more boutique quality than larger pet store chains. I like the variety of high-quality dog food offered, but the variety in non-cichlid freshwater fish seems to have gone down over the last year in a disappointing way. Come for your goldfish and mollies and tetras.

At first, we were blown away by the caring, knowledgeable staff. But the staffers we knew have left over the last year and a half, and the service has deteriorated. Could that be due to fewer people working there? There's almost always a stupendous wait at the checkout counter now. Good on them for having a lot of customers who want complicated orders in this economy, but about half the time, I'm in line waiting for service while one person mans the check-out counter and another person is rearranging stock.

We bought two dogs (beagles) from this store. One we got at about age 12 weeks, as soon as he was out of his quarantine, and he has turned out to be the best dog I've ever had. He was housebroken in a matter of weeks and has been the apple of our eye from day one. If you buy dogs from this pet store, get them when they're very young!

The second dog we bought was 5 months old and had been living in the store in one of the display boxes for several months. My husband and I waffled for months on whether we should get a second dog, but he broke down and bought her when she was marked down drastically. (Where do the dogs go if they're not sold, back to the breeder to breed more puppies?) Though the second dog was adorable, she had (and still has) serious flaws. She has a dominant personality and was apparently known as a "terror" to the other dogs among the staffers (but nobody mentioned that to my husband that when he was signing the paperwork to buy her), and it took over 6 months to housebreak her. That's a lot of carpet cleaning and laundry, folks. It took months before she showed much affection, and we put in a lot of patience and hard work to adapt her behavior to something we could live with.

No dogs are born bad, and while some dogs have dominant or submissive personalities and are individuals, any dog can be socialized from a young age, any dog can be housebroken. Maybe this one just slipped through the cracks, in terms of socialization, but I really think the staff could have done more for her. And she's not the first dog to spend too many of their formative months in a box for 22-23 hours out of any day; many puppies at this same location we saw week after week, some with litter mates, some very much alone and almost too big for the display.

I also tried to google her breeders once, since our dogs had mothers with very similar names and I wanted to see if I could find out if our dogs were related, and all I came up with was an address somewhere in Oklahoma. I have read remarks on this site from buyers for other Petoramas, and I hope that they are still selecting from breeders (people who are very private and don't list their dogs for sale on the Internet, I suppose) and don't get their dogs from puppy mills.

My concerns about the dogs aside, it is a good supplier for animals beyond cats, dogs, and birds. They have a lot of healthy-looking reptiles, occasional smaller animals like sugar gliders, guinea pigs, and rabbits. We will continue to patronize them as long as our snake prefers live food over frozen. I just wish I could still recommend them as heartily to fellow pet owners as I once did.

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Hands down one of the best pet stores in the area. They have wonderful prices and a great selection. The employees are really into what they do, always willing to help and make sure the costumer is satisfied.

5
★★★★★

Hands down one of the best pet stores in the area. They have wonderful prices and a great selection. The employees are really into what they do, always willing to help and make sure the costumer is satisfied.

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