Baker Brothers Plumbing

★★★★☆
32.8032 -96.6882
Map and Directions to Baker Brothers Plumbing

214-324-8811

3520 Dilido Rd

Dallas, TX

75228

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Home Construction & Remodeling

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MORE PLUMBING SOLUTIONS @ Cockrell Hill

1516 South Westmoreland Road Dallas, TX

4.3108 74
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Completely overpriced plumbing service, do not keep there appointments, and do not call back when you ask to speak to a manager!

I had my water heater replaced for a reasonable price. I also asked for a tub drain plug to be replaced. Water heater tech would not do it and wouldn't quote it. They sent a second tech out that threatened charged $60 service call just to quote it. Drain was broke and needed replacement. I had already cut a hole in the sheetrock to service the drain. Tech made me cut a much larger hole that is too large for any cover/access panel. Charge me $580 for an hour of actual work. I provide the replacement drain and installed in myself after he replaced the PVC pipe.

Office never schedule city inspector to come and inspect water heater installation as tech promised. Signed up for family plan. Tech said plumber would be there for follow inspection. Never showed up. I asked to talk to manager. HVAC manager passed me on to plumbing manager who never called.

Baker Brothers is overpriced and do not follow up as promised on service, schedule, or customer service!

1
★☆☆☆☆

Completely overpriced plumbing service, do not keep there appointments, and do not call back when you ask to speak to a manager!

I had my water heater replaced for a reasonable price. I also asked for a tub drain plug to be replaced. Water heater tech would not do it and wouldn't quote it. They sent a second tech out that threatened charged $60 service call just to quote it. Drain was broke and needed replacement. I had already cut a hole in the sheetrock to service the drain. Tech made me cut a much larger hole that is too large for any cover/access panel. Charge me $580 for an hour of actual work. I provide the replacement drain and installed in myself after he replaced the PVC pipe.

Office never schedule city inspector to come and inspect water heater installation as tech promised. Signed up for family plan. Tech said plumber would be there for follow inspection. Never showed up. I asked to talk to manager. HVAC manager passed me on to plumbing manager who never called.

Baker Brothers is overpriced and do not follow up as promised on service, schedule, or customer service!

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.

I have no idea whether or not Baker Brothers technicians do good work. Unfortunately, our appointment never got off the ground.

A technician who was working on my mother-in-law's house was very kind to get on the phone and talk through some possible scenarios regarding our plumbing problems. He mentioned that since my mother-in-law had signed up for a family plan that covered two properties and that we would get the same good service and a nice discount to boot. We were ecstatic and called the next day to set it up.

Unfortunately, the customer service representative who answered the phone to set up the appointment flatly denied everything our technician had said and basically hung him out to dry. She told my wife on the phone that we could not use the family plan and set up the appointment anyway. My wife felt a little bowled over after the call so I called back to see what was going on. Again the customer service representative was rude and combative, saying she would definitely bring it up with our technician's manager the next day (basically making us feel bad for calling on his recommendation, we never wanted him to get in trouble!).

I cancelled the appointment on the phone. I cannot speak for their technical prowess as plumbers and HVAC techs, but their phone staff is rude and and were not at all conciliatory. If you can get past that, great luck!

2
★★☆☆☆

I have no idea whether or not Baker Brothers technicians do good work. Unfortunately, our appointment never got off the ground.

A technician who was working on my mother-in-law's house was very kind to get on the phone and talk through some possible scenarios regarding our plumbing problems. He mentioned that since my mother-in-law had signed up for a family plan that covered two properties and that we would get the same good service and a nice discount to boot. We were ecstatic and called the next day to set it up.

Unfortunately, the customer service representative who answered the phone to set up the appointment flatly denied everything our technician had said and basically hung him out to dry. She told my wife on the phone that we could not use the family plan and set up the appointment anyway. My wife felt a little bowled over after the call so I called back to see what was going on. Again the customer service representative was rude and combative, saying she would definitely bring it up with our technician's manager the next day (basically making us feel bad for calling on his recommendation, we never wanted him to get in trouble!).

I cancelled the appointment on the phone. I cannot speak for their technical prowess as plumbers and HVAC techs, but their phone staff is rude and and were not at all conciliatory. If you can get past that, great luck!

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Business Response:

I sincerely apologize about the confusion. We have spoken with both the technician and the CSR to make sure this never happens again. If I can be of any service to you, please give me a call. My name is Tamara and I am the Customer Service Manager. I can be reached at 214-324-8811.
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This is an update to my original review (below). Within 24 hours of posting my review, we received a phone call from the Owner of Baker Brothers. That was indeed a surprise, since I had no expectations of hearing from Baker Brothers.

Obviously, someone does read the reviews and when appropriate the company does address concerns. Jimmie Dale, of Baker Brothers, wanted more details of our experience. Note that Jimmie Dale is proud to have a business that started as a small Mom and Pop Company. Anyone who has grown up in a family business that has achieved success should be proud. (Yes, this I know from experience.) Any business owner who takes the time to check into situations should be recognized for their personal attention to business.

Jimmie checked the amount we paid and said we had actually over-paid and that we would receive a refund. He was extremely apologetic.

We did receive a refund for more than expected. All we wanted was a fair price for services received. We appreciate Jimmie and the time and effort he made to resolve this issue. You now have five stars for being a world class professional!!

Original Review.
Husband and I are not DIY people. Kitchen sink faucet needed replacing. Went to Home Depot and purchased faucet for $110. Called Baker Brothers to get faucet installed. Quotes for services were not available over the phone. Plumber arrived and quoted price of $228.04 to replace faucet. Plumber then suggested replacing the stop valves for $354. Total for everything was $582.04 Trip charge was dropped as we were new customers. Yes, we agreed to the price, even thinking that is was somewhat high.

ater in the day, noticed a very slow drip from faucet. Already thinking this was expensive and now with a slow drip, thinking it is extremely expensive.

Checked a couple of other plumbers on line that actually listed the quotes for these services. One company website listed $175 to install kitchen faucet and replacing both stop valves for $159. This company also had online coupons that would have made the price even lower. That is a difference of $258, before using coupons.
Getting a physically sick feeling that we way overpaid. Called Baker Brothers to professionally state my thoughts about the price. When I mentioned the other company (Legacy Plumbing) located in Frisco, the lady representative from Baker Brothers said, We are not Mom and Pop Company. You cannot compare Baker Brothers to a Mom and Pop organization. She went on to tell me that BB was licensed, had professional plumbers, background checks and drug testing, etc. She added that those companies would usually find something else to fix after they arrived, Wow, was that a put down to the small business owners.

She could send plumber back, but REMEMBER that the faucet was not under warranty since I purchased it myself. No thank you.

Sent my Story by email to nineteen women in the neighborhood for their thoughts before going over the edge. Received a plethora of comments including, someone must pay for those big trucks and advertising, sometimes you get less than you pay for, you just have to deal with the fact that plumbers are expensive, some recommended plumbers, etc." Great free counseling!

After reading and laughing, decided there was nothing I could do to change the situation. I should have checked more plumbers before making that call. I can live with the very slow drip and hope it stops. I am now encouraging at least one grandchild to become a plumber. Thinking I should call a Mom and Pop Company for any future plumbing needs.

5
★★★★★

This is an update to my original review (below). Within 24 hours of posting my review, we received a phone call from the Owner of Baker Brothers. That was indeed a surprise, since I had no expectations of hearing from Baker Brothers.

Obviously, someone does read the reviews and when appropriate the company does address concerns. Jimmie Dale, of Baker Brothers, wanted more details of our experience. Note that Jimmie Dale is proud to have a business that started as a small Mom and Pop Company. Anyone who has grown up in a family business that has achieved success should be proud. (Yes, this I know from experience.) Any business owner who takes the time to check into situations should be recognized for their personal attention to business.

Jimmie checked the amount we paid and said we had actually over-paid and that we would receive a refund. He was extremely apologetic.

We did receive a refund for more than expected. All we wanted was a fair price for services received. We appreciate Jimmie and the time and effort he made to resolve this issue. You now have five stars for being a world class professional!!

Original Review.
Husband and I are not DIY people. Kitchen sink faucet needed replacing. Went to Home Depot and purchased faucet for $110. Called Baker Brothers to get faucet installed. Quotes for services were not available over the phone. Plumber arrived and quoted price of $228.04 to replace faucet. Plumber then suggested replacing the stop valves for $354. Total for everything was $582.04 Trip charge was dropped as we were new customers. Yes, we agreed to the price, even thinking that is was somewhat high.

ater in the day, noticed a very slow drip from faucet. Already thinking this was expensive and now with a slow drip, thinking it is extremely expensive.

Checked a couple of other plumbers on line that actually listed the quotes for these services. One company website listed $175 to install kitchen faucet and replacing both stop valves for $159. This company also had online coupons that would have made the price even lower. That is a difference of $258, before using coupons.
Getting a physically sick feeling that we way overpaid. Called Baker Brothers to professionally state my thoughts about the price. When I mentioned the other company (Legacy Plumbing) located in Frisco, the lady representative from Baker Brothers said, We are not Mom and Pop Company. You cannot compare Baker Brothers to a Mom and Pop organization. She went on to tell me that BB was licensed, had professional plumbers, background checks and drug testing, etc. She added that those companies would usually find something else to fix after they arrived, Wow, was that a put down to the small business owners.

She could send plumber back, but REMEMBER that the faucet was not under warranty since I purchased it myself. No thank you.

Sent my Story by email to nineteen women in the neighborhood for their thoughts before going over the edge. Received a plethora of comments including, someone must pay for those big trucks and advertising, sometimes you get less than you pay for, you just have to deal with the fact that plumbers are expensive, some recommended plumbers, etc." Great free counseling!

After reading and laughing, decided there was nothing I could do to change the situation. I should have checked more plumbers before making that call. I can live with the very slow drip and hope it stops. I am now encouraging at least one grandchild to become a plumber. Thinking I should call a Mom and Pop Company for any future plumbing needs.

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My water heater went out a couple of months ago so I called Baker Brothers. A plumber came out that afternoon and replaced it wirh a new one. The plumber was helpful and the price was very reasonable. Thank you Baker Brothers.

5
★★★★★

My water heater went out a couple of months ago so I called Baker Brothers. A plumber came out that afternoon and replaced it wirh a new one. The plumber was helpful and the price was very reasonable. Thank you Baker Brothers.

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Over Priced I had a hot water heater replaced and they charged me over $2000 for the new heater. They gave me a cheap water heater probably cost $250 to $300 for the heater. They had to put in a tub that catches the water if the heater leaks and charged me all most $400 for that. They did nice work but way over priced. I could of had the same thing done from Lowes with a high hot water heater for half the price. Buyer beware.

1
★☆☆☆☆

Over Priced I had a hot water heater replaced and they charged me over $2000 for the new heater. They gave me a cheap water heater probably cost $250 to $300 for the heater. They had to put in a tub that catches the water if the heater leaks and charged me all most $400 for that. They did nice work but way over priced. I could of had the same thing done from Lowes with a high hot water heater for half the price. Buyer beware.

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Business Response:

I would love to discuss this issue with you. However, I do need more information, such as your name and address, so that I can research the issue. Please call me at 214-324-8811. My name is Tamara and I am the Customer Service Manager.
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My elderly sister had to have her water heater replaced due to leaking. She reviewed this company on Angies list and called them. The call was at 5pm. They arrived quickly( an hour or so) and went to work replacing the water heater. 2 hours later she was presented with a bill for $1216.95 for the repair.
This heater can be bought for ~$400. Two workers for 2 hours = $800.00 labor. Really?
She, of course should have asked before hand how much she was to be charged, but she didn't. I think she was very confused and wasn't thinking clearly.
This is simply a form of theft, especially from a senior citizen. I guess they prey on the old and take advantage of people that think they are honest plumbers. Which is just terrible. I would never recommend these people for any repair. I only wish people would research all sources before they use this company. Yelp ... provides a accurate source of information about them. Especially in the negative manner.
I can only hope that Karma befriends this "family business".

1
★☆☆☆☆

My elderly sister had to have her water heater replaced due to leaking. She reviewed this company on Angies list and called them. The call was at 5pm. They arrived quickly( an hour or so) and went to work replacing the water heater. 2 hours later she was presented with a bill for $1216.95 for the repair.
This heater can be bought for ~$400. Two workers for 2 hours = $800.00 labor. Really?
She, of course should have asked before hand how much she was to be charged, but she didn't. I think she was very confused and wasn't thinking clearly.
This is simply a form of theft, especially from a senior citizen. I guess they prey on the old and take advantage of people that think they are honest plumbers. Which is just terrible. I would never recommend these people for any repair. I only wish people would research all sources before they use this company. Yelp ... provides a accurate source of information about them. Especially in the negative manner.
I can only hope that Karma befriends this "family business".

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Business Response:

Please call me. I would love to discuss this issue with you. My name is Tamara and I am the Customer Service Manager. I can be reached at 214-324-8811.
.

If I could go less than 1 star I would. I called BB's due to a leak in my kitchen ceiling. They did arive quickly I will give them that but that is where my satisfaction ends. They cut a hole in my ceiling which they kindly reported they cannot repair. Then after several minutes in an upstairs bathroom and several trips in and out of truck they came to me with a quote of about $400 to repair or $700 to replace the whole toilet. When I insisted on a explanation we went upstairs to the toilet. The guys used a lot of technical jargon. What it truly boiled down to was the guts in the tank needed to be replaced because the rubber had worn out and the wax ring under the toilet had to be replaced. I would have happily paid about$100 for this but $400 or a recommendation for a completely new toilet system. Are you freaking kidding me. I looked at the guys as if he was insane because that is what I thought. I paid a $250 assessment fee and went to home depot then $40 and 1 hour later I fixed it myself. These guys are completely dishonest and aim to rip off unsuspecting and unknowing people. Shame on them.

1
★☆☆☆☆

If I could go less than 1 star I would. I called BB's due to a leak in my kitchen ceiling. They did arive quickly I will give them that but that is where my satisfaction ends. They cut a hole in my ceiling which they kindly reported they cannot repair. Then after several minutes in an upstairs bathroom and several trips in and out of truck they came to me with a quote of about $400 to repair or $700 to replace the whole toilet. When I insisted on a explanation we went upstairs to the toilet. The guys used a lot of technical jargon. What it truly boiled down to was the guts in the tank needed to be replaced because the rubber had worn out and the wax ring under the toilet had to be replaced. I would have happily paid about$100 for this but $400 or a recommendation for a completely new toilet system. Are you freaking kidding me. I looked at the guys as if he was insane because that is what I thought. I paid a $250 assessment fee and went to home depot then $40 and 1 hour later I fixed it myself. These guys are completely dishonest and aim to rip off unsuspecting and unknowing people. Shame on them.

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Business Response:

Please call me. I would love to discuss this issue with you, however, I am a bit confused. The only time I show that we have been to your home was in June 2011. I see where we did offer to replace your toilet for $486.03 or to perform a major toilet tank rebuild for $242.61 and repair a leak under the toilet and replace the flange for $232.17. We have been in business since 1945 and pride ourselves on customer service. My name is Tamara and I am the Customer Service Manager. I can be reached at 214-324-8811.
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i contacted Baker Brothers Plumbing late one night after finding them on this website. the very next morning Joe returned my email, arranged for a time to come by my house and completed the project all within the same day. Joe was fantastic and very professional. i would highly recommend.

5
★★★★★

i contacted Baker Brothers Plumbing late one night after finding them on this website. the very next morning Joe returned my email, arranged for a time to come by my house and completed the project all within the same day. Joe was fantastic and very professional. i would highly recommend.

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Pedro is a definite 10! He arrived on time, assessed the disasterous plumbing left behind by the previous owner and fix all 4 problems (kitchen sink, 2 bathroom sinks and washing machine shut offs) within 4 hours, all the while keeping everything clean, dry and left all areas immaculate! Thank you Pedro, we'll be giving your name to everyone we know!

5
★★★★★

Pedro is a definite 10! He arrived on time, assessed the disasterous plumbing left behind by the previous owner and fix all 4 problems (kitchen sink, 2 bathroom sinks and washing machine shut offs) within 4 hours, all the while keeping everything clean, dry and left all areas immaculate! Thank you Pedro, we'll be giving your name to everyone we know!

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This is the worst Plumbing service there is. I had a faucet repair that lasted over 4 hours. The plumber stayed in my house repaired my shower valve and then left me with out a kitchen faucet. He left because he said he forgot parts and said he would return in 10 mins. That turned into an hour so I left to go eat lunch when I got back he was there waiting and upset he took his tools and left.

1
★☆☆☆☆

This is the worst Plumbing service there is. I had a faucet repair that lasted over 4 hours. The plumber stayed in my house repaired my shower valve and then left me with out a kitchen faucet. He left because he said he forgot parts and said he would return in 10 mins. That turned into an hour so I left to go eat lunch when I got back he was there waiting and upset he took his tools and left.

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Business Response:

We sincerely apologize for the misunderstanding. Baker Brothers Plumbing has been in business since 1945 and we pride ourselves on our reputation. We can assure you that this is not how we conduct business. I would love to talk with you and get your information so that we can look into this further. My name is Tamara, I am the Customer Service Manager and can be reached at 214-324-8811.
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Joe is very open and honest and really knows his stuff. He listened to the issues we were having, did some investigation for a very tough leak, and gave us some very reasonable options. He executed the work very quickly. He's the consummate professional and I would recommend him for whatever plumbing needs you may have.

5
★★★★★

Joe is very open and honest and really knows his stuff. He listened to the issues we were having, did some investigation for a very tough leak, and gave us some very reasonable options. He executed the work very quickly. He's the consummate professional and I would recommend him for whatever plumbing needs you may have.

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toilet was leaking from a renovation two year ago. Mark told us that is one of the worst designed designer toilets ever made and that is why we got it on sale and that is why it leaked. He made it work and know it no longer leaks. we also had a old belange show fixture that had stopped working and my husband found out the part we needed was no longer made. Mark fixed that part and saved us having to tear out wall, put new fixture in. he was also very nice and very knoweledgable and honest.

5
★★★★★

toilet was leaking from a renovation two year ago. Mark told us that is one of the worst designed designer toilets ever made and that is why we got it on sale and that is why it leaked. He made it work and know it no longer leaks. we also had a old belange show fixture that had stopped working and my husband found out the part we needed was no longer made. Mark fixed that part and saved us having to tear out wall, put new fixture in. he was also very nice and very knoweledgable and honest.

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Well, if you want to be ripped off, this is the place to go.
I called them to get my washing machine hooked up. The verdict was that they needed to install a new washing machine box with hot and cold stop valves. They wanted to charge me $441.63! If you ask me, this is a rip off!

1
★☆☆☆☆

Well, if you want to be ripped off, this is the place to go.
I called them to get my washing machine hooked up. The verdict was that they needed to install a new washing machine box with hot and cold stop valves. They wanted to charge me $441.63! If you ask me, this is a rip off!

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Very punctual, very clean, very fast, very pleased. Called Mark for a toilet replacement, he was done in an hour. We're very happy, we would recommend him to our friends and family, and we won't hesitate to call him for our plumbing needs again.

5
★★★★★

Very punctual, very clean, very fast, very pleased. Called Mark for a toilet replacement, he was done in an hour. We're very happy, we would recommend him to our friends and family, and we won't hesitate to call him for our plumbing needs again.

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David did an excellent job on repairing a leaky pipe which others would not attempt. Was timely and spent additional time to explain various issues to look for in the future. Would highly recommend him for your next job!

4
★★★★☆

David did an excellent job on repairing a leaky pipe which others would not attempt. Was timely and spent additional time to explain various issues to look for in the future. Would highly recommend him for your next job!

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Ripped off my 79 year old mother... charged her 221.00 for a repair that should have cost $100.00. Do not use these guys.

1
★☆☆☆☆

Ripped off my 79 year old mother... charged her 221.00 for a repair that should have cost $100.00. Do not use these guys.

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0 out of 1 people found this review helpful.

Business Response:

My name is Tamara and I am the Customer Service Manager at Baker Brothers. I would love to speak to you regarding your mothers situation. If she is not 100% satisfied with the service she received, we would like to offer her money back. Please call me at (214) 324-8811. Thank you and I look forward to hearing from you.
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Mark promptly helped me resolve multiple home plumbing issues that had been a problem for some time. His service was efficient and professional. Great guy to deal with! I would recommend him highly.

5
★★★★★

Mark promptly helped me resolve multiple home plumbing issues that had been a problem for some time. His service was efficient and professional. Great guy to deal with! I would recommend him highly.

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1 out of 1 people found this review helpful.

.

I would like to say Joe is the BEST . Don;t trust anyone else for your plumbing needs. I called him- he came to my home and explained everything to me first. Job was done to perfection within 2 days of my call.This is my first time doing any kind of review , but I know how many people are afraid to 'call the plumber" Do not hesitate to call Joe. You will be so HAPPY you did. We will continue to use his service in the future!

5
★★★★★

I would like to say Joe is the BEST . Don;t trust anyone else for your plumbing needs. I called him- he came to my home and explained everything to me first. Job was done to perfection within 2 days of my call.This is my first time doing any kind of review , but I know how many people are afraid to 'call the plumber" Do not hesitate to call Joe. You will be so HAPPY you did. We will continue to use his service in the future!

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1 out of 1 people found this review helpful.

.

We hired Joe to replace our kitchen sink drain after replacing the sink. We have 50 year old pipes and he was careful and did the job quickly, well, and cleanly. We would definitely hire him again for our plumbing needs and recommend him to others.

5
★★★★★

We hired Joe to replace our kitchen sink drain after replacing the sink. We have 50 year old pipes and he was careful and did the job quickly, well, and cleanly. We would definitely hire him again for our plumbing needs and recommend him to others.

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1 out of 1 people found this review helpful.

.

When I turned on my outside hose bib after the winter I didn't think to check the valve for leaks, but leak it did! What a mess. I've used Baker Brothers Plumbing before for a couple small jobs, and once again Pedro did not disappoint! He was able to come over same day, remove the leaking valve and replace it with one of much higher quality. Great work, and reasonable price.

5
★★★★★

When I turned on my outside hose bib after the winter I didn't think to check the valve for leaks, but leak it did! What a mess. I've used Baker Brothers Plumbing before for a couple small jobs, and once again Pedro did not disappoint! He was able to come over same day, remove the leaking valve and replace it with one of much higher quality. Great work, and reasonable price.

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3 out of 3 people found this review helpful.

.

Overpriced to do a simple job. Will not use again.

1
★☆☆☆☆

Overpriced to do a simple job. Will not use again.

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0 out of 1 people found this review helpful.

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Baker Brothers Plumbing did a great job at our house. I would certainly use them again and definitely recommend them others. After I initially called Mark, he called me back right away, and he fit me into his schedule the very next day. He arrived when he said he would, he stuck to the estimate that we talked about on the phone and he did some extra work for me that we hadn't previously discussed. He was careful to cover his shoes when walking inside the house and he was mindful of not damaging the hardwood flooring with any water. He is very professional, courteous and an obviously experienced plumber. He finished the work in a timely manner and cleaned up the mess. I am very pleased with Baker Brothers Plumbing's work.

5
★★★★★

Baker Brothers Plumbing did a great job at our house. I would certainly use them again and definitely recommend them others. After I initially called Mark, he called me back right away, and he fit me into his schedule the very next day. He arrived when he said he would, he stuck to the estimate that we talked about on the phone and he did some extra work for me that we hadn't previously discussed. He was careful to cover his shoes when walking inside the house and he was mindful of not damaging the hardwood flooring with any water. He is very professional, courteous and an obviously experienced plumber. He finished the work in a timely manner and cleaned up the mess. I am very pleased with Baker Brothers Plumbing's work.

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3 out of 3 people found this review helpful.

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This is the second time we have used David for our plumbing needs. We have completely renovated the powder room and had David come in to install the sink and the toilet. David gave us a 1/2-hour window for his arrival and he made it within that time frame!. David is very professional, and does his job quickly and efficiently. I have already booked him for another job, and I would not hesitate to recommend him to anyone. For sure you'll not be disappointed!

4
★★★★☆

This is the second time we have used David for our plumbing needs. We have completely renovated the powder room and had David come in to install the sink and the toilet. David gave us a 1/2-hour window for his arrival and he made it within that time frame!. David is very professional, and does his job quickly and efficiently. I have already booked him for another job, and I would not hesitate to recommend him to anyone. For sure you'll not be disappointed!

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4 out of 4 people found this review helpful.

.

I have used Baker Brothers to replace my broken Sump Pump. Mark came and gave me an estimate and I choose to install a better and stronger pump (water table in my neighbourhood is quite high). Thank you Mark for a great service.

5
★★★★★

I have used Baker Brothers to replace my broken Sump Pump. Mark came and gave me an estimate and I choose to install a better and stronger pump (water table in my neighbourhood is quite high). Thank you Mark for a great service.

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3 out of 3 people found this review helpful.

.

Dwayne was a very professional and knew what he was doing, The work he did was excellent and he was neat and clean. The price was fair and when I need plumbing work gone again. I will be asking for him.

5
★★★★★

Dwayne was a very professional and knew what he was doing, The work he did was excellent and he was neat and clean. The price was fair and when I need plumbing work gone again. I will be asking for him.

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3 out of 3 people found this review helpful.

.

Pedro exhibited a very nice attitude and was so patient. I will be using Baker Brothers again.

5
★★★★★

Pedro exhibited a very nice attitude and was so patient. I will be using Baker Brothers again.

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4 out of 4 people found this review helpful.

.

Joe identified the problems very quickly and made sure we understood what was wrong and what he had to do to fix it. We are very satisfied with Joe's friendly and efficient service and would definitely recommend him to others.

5
★★★★★

Joe identified the problems very quickly and made sure we understood what was wrong and what he had to do to fix it. We are very satisfied with Joe's friendly and efficient service and would definitely recommend him to others.

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5 out of 5 people found this review helpful.

.

My first experience with Baker Brothers Plumbing was GREAT ... they really make the extra effort to make their customers happy. GREAT PEOPLE and GREAT WORK.They're very polite and very clean, brings their own mats and towels to clean any mess they made ... so they left my place cleaner than I left it.

5
★★★★★

My first experience with Baker Brothers Plumbing was GREAT ... they really make the extra effort to make their customers happy. GREAT PEOPLE and GREAT WORK.They're very polite and very clean, brings their own mats and towels to clean any mess they made ... so they left my place cleaner than I left it.

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4 out of 4 people found this review helpful.

.

The tech had a very nice attitude and was extremely patient. The work was excellent and I will be using Baker Brothers again.

5
★★★★★

The tech had a very nice attitude and was extremely patient. The work was excellent and I will be using Baker Brothers again.

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4 out of 4 people found this review helpful.

.

I am a repeat customer and as always found the technician to be very informative and able to answer all my questions. I will continue to use them as my plumber.Glad I called Baker Brothers! The work they did was excellent and I will surely use them again.

5
★★★★★

I am a repeat customer and as always found the technician to be very informative and able to answer all my questions. I will continue to use them as my plumber.Glad I called Baker Brothers! The work they did was excellent and I will surely use them again.

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3 out of 3 people found this review helpful.

.

Very professional and extremely helpful. Employee was very courteous and I will definitely use Baker Brothers again.

5
★★★★★

Very professional and extremely helpful. Employee was very courteous and I will definitely use Baker Brothers again.

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3 out of 3 people found this review helpful.

Latest reviews from Citysearch.

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We used Baker Brothers Plumbing to replace the main line into the house, replace and move all our kitchen plumbing, move our upstairs main bathroom, and add a new powder room on our main floor. Pedro was prompt, polite and extremely

6
★★★★★

We used Baker Brothers Plumbing to replace the main line into the house, replace and move all our kitchen plumbing, move our upstairs main bathroom, and add a new powder room on our main floor. Pedro was prompt, polite and extremely

.

We have been finishing our basement - and trying to juggle a myriad of contractors. Mark was always happy to work in with our schedule and the other contractors. He is personable and works efficiently. He was also happy to allow my husband

6
★★★★★

We have been finishing our basement - and trying to juggle a myriad of contractors. Mark was always happy to work in with our schedule and the other contractors. He is personable and works efficiently. He was also happy to allow my husband

.

We had some miscellaneous plumbing issues. Mark was helpful in providing me with options and explaining to me the work that he recommended. He provided a detailed quote on the spot, arrived when he said he would for both the estimate and

6
★★★★★

We had some miscellaneous plumbing issues. Mark was helpful in providing me with options and explaining to me the work that he recommended. He provided a detailed quote on the spot, arrived when he said he would for both the estimate and

.

David came through for us. We discovered a leak on Sunday night, and gave him a call. He gave us advice that night and saved us a substantial amount of money as he was able to talk us through slowing the leak to a trickle. By waiting until

6
★★★★★

David came through for us. We discovered a leak on Sunday night, and gave him a call. He gave us advice that night and saved us a substantial amount of money as he was able to talk us through slowing the leak to a trickle. By waiting until

.

Well, if you want to be ripped off, this is the place to go.
I called them to get my washing machine hooked up. The verdict was that they needed to install a new washing machine box with hot and cold stop valves. They wanted to charge me

6
★★★★★

Well, if you want to be ripped off, this is the place to go.
I called them to get my washing machine hooked up. The verdict was that they needed to install a new washing machine box with hot and cold stop valves. They wanted to charge me

.

Just moved into our first home, only to discover that our shower leaks into our living room. By a friend's recommendation, we called David, and he came in the next day. Diagnosed the problem instantly, and had the shower fixed in half an

6
★★★★★

Just moved into our first home, only to discover that our shower leaks into our living room. By a friend's recommendation, we called David, and he came in the next day. Diagnosed the problem instantly, and had the shower fixed in half an

.

Joe called back promptly and as we said it was not an emergency, he scheduled to come on Monday. Joe was courteous, efficient, timely, clean (he wore the blue shoe covers) and offered additional helpful suggestions. This is the second time

6
★★★★★

Joe called back promptly and as we said it was not an emergency, he scheduled to come on Monday. Joe was courteous, efficient, timely, clean (he wore the blue shoe covers) and offered additional helpful suggestions. This is the second time

.

David did an excellent job on repairing a leaky pipe which others would not attempt. Was timely and spent additional time to explain various issues to look for in the future. Would highly recommend him for your next job!

6
★★★★★

David did an excellent job on repairing a leaky pipe which others would not attempt. Was timely and spent additional time to explain various issues to look for in the future. Would highly recommend him for your next job!

.

Pedro is amazing! This is the second time we have called him as we have an older home and he really knows his stuff! Pedro quickly figured out that the problem was not pipes in the basement but there was leak from a valve in the upstairs

6
★★★★★

Pedro is amazing! This is the second time we have called him as we have an older home and he really knows his stuff! Pedro quickly figured out that the problem was not pipes in the basement but there was leak from a valve in the upstairs

.

A couple of months ago, my dad tried to replace two toilets for me. They both ended up leaking! I called Pedro at Baker Brothers Plumbing and he reinstalled both toilets for me, and I have not had a problem since! I would highly recommend

6
★★★★★

A couple of months ago, my dad tried to replace two toilets for me. They both ended up leaking! I called Pedro at Baker Brothers Plumbing and he reinstalled both toilets for me, and I have not had a problem since! I would highly recommend

.

Honest & Reliable are the two word with which I can describe Mark. When I had a leaky tap in the bathroom,I sent him a picture by email,making it easier for the transaction & quote. He knows his job & does it well & charges are reasonable.

6
★★★★★

Honest & Reliable are the two word with which I can describe Mark. When I had a leaky tap in the bathroom,I sent him a picture by email,making it easier for the transaction & quote. He knows his job & does it well & charges are reasonable.

.

I found Baker Brothers Plumbing and called Joe because he had excellent reviews. Both the sink and tub faucets in our bathroom needed to be replaced but because we are planning to renovate next year, we were keen to have the work done

6
★★★★★

I found Baker Brothers Plumbing and called Joe because he had excellent reviews. Both the sink and tub faucets in our bathroom needed to be replaced but because we are planning to renovate next year, we were keen to have the work done

.

I am so glad to have found Pedro! He did the rough-in and install of our entire new powder room, as part of our basement finishing. Not only is his work exceptional, he is professional, responsive, always kept in touch at every stage and

6
★★★★★

I am so glad to have found Pedro! He did the rough-in and install of our entire new powder room, as part of our basement finishing. Not only is his work exceptional, he is professional, responsive, always kept in touch at every stage and

.

I would recommend Baker Brothers to anyone. David was courteous, professional and even willing to give me some great advice regarding the hose from my washer. I knew from the minute I talked to him on the phone that I could trust him and

6
★★★★★

I would recommend Baker Brothers to anyone. David was courteous, professional and even willing to give me some great advice regarding the hose from my washer. I knew from the minute I talked to him on the phone that I could trust him and

.

I can't say enough on how Baker Brothers made a bad situation better. Their technicians were so professional and courteous and the price was right and work excellent. I will be using them again.

6
★★★★★

I can't say enough on how Baker Brothers made a bad situation better. Their technicians were so professional and courteous and the price was right and work excellent. I will be using them again.

.

Donny was a really nice guy. So courteous and did excellent work. The price was right and I will use Baker Brothers when I need a plumber again.

6
★★★★★

Donny was a really nice guy. So courteous and did excellent work. The price was right and I will use Baker Brothers when I need a plumber again.

.

We had Baker Brothers Plumbing replace the private portion of our water service pipe and re-locate our shut-off, which required some additional interior plumbing work from the shut off up to our water heater. Joe gave us a reasonable

6
★★★★★

We had Baker Brothers Plumbing replace the private portion of our water service pipe and re-locate our shut-off, which required some additional interior plumbing work from the shut off up to our water heater. Joe gave us a reasonable

.

These guys are all sorts of wonderful! Having a plumbing problem brings on a lot of anxiety but I got a quick appointment for the same day I called. They called to give me a half an hour notice before they got there and within 20 mins of

6
★★★★★

These guys are all sorts of wonderful! Having a plumbing problem brings on a lot of anxiety but I got a quick appointment for the same day I called. They called to give me a half an hour notice before they got there and within 20 mins of

.

Very professional and extremely helpful. I definitely plan to call Baker Brothers when I need plumbing help again.

6
★★★★★

Very professional and extremely helpful. I definitely plan to call Baker Brothers when I need plumbing help again.

Message from Baker Brothers Plumbing

It's our goal to give YOU the BEST customer service experience YOU have EVER had! Our family has been serving the Metroplex since 1945 with quality work and extraordinary service. We have a 100% satisfaction guarantee. Customer service is our #1 priority!

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