Sweet & Sassy Plano

★☆☆☆☆
  • 6121 W Park Blvd

    Plano, TX 75093

    Map & Directions
  • 214-440-4400

About Sweet & Sassy Plano

Categories
Hours
Mon-Sat: 10am-9pm, Sun: 12pm-6pm

Personal Services

Personal Services
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My daughter had her birthday party there recently. Party went along fine until we got home and realized that the Karaoke DVD produced of my daughter and her friends was just a lip sync video, since the girls?? voices were not recorded. Once we called the store back, and drove the girls back to the store, they acted as if we inconvenienced them. They initially told us the girls just didn't sing loud enough to be recorded. Our girls waited 45 to reperform the song for the video. Waited an additional 45 before they realized their equipment just didn't work. The manager offered us a picture frame and lip glosses for the girls for our trouble which I felt was total ripoff since the party cost us $329. Will never step foot in there again, horrible customer service.

1
★☆☆☆☆

My daughter had her birthday party there recently. Party went along fine until we got home and realized that the Karaoke DVD produced of my daughter and her friends was just a lip sync video, since the girls?? voices were not recorded. Once we called the store back, and drove the girls back to the store, they acted as if we inconvenienced them. They initially told us the girls just didn't sing loud enough to be recorded. Our girls waited 45 to reperform the song for the video. Waited an additional 45 before they realized their equipment just didn't work. The manager offered us a picture frame and lip glosses for the girls for our trouble which I felt was total ripoff since the party cost us $329. Will never step foot in there again, horrible customer service.

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