Andy's Sprinkler Damage & Lght

★★★☆☆
  • 3210 Commander Dr

    Dallas, TX 75201

    Map & Directions
  • 214-389-3411

Home Construction & Remodeling

Home Construction & Remodeling
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I just had this company out to install a rain/freeze sensor on my system. They also went through my system and made sure it was all working and covering my landscaping in the most efficient way. I am really surprised to see some of the negative reviews. These are excellent people and they made me feel like I was doing business with family. No matter what business you look up you will find a few people who say negative things because there are a lot of people out there who are just never satisfied. If you want to do business with a company who will do a professional job and will be around in the years to come, use this company. They will be my sprinkler company from now on!

5
★★★★★

I just had this company out to install a rain/freeze sensor on my system. They also went through my system and made sure it was all working and covering my landscaping in the most efficient way. I am really surprised to see some of the negative reviews. These are excellent people and they made me feel like I was doing business with family. No matter what business you look up you will find a few people who say negative things because there are a lot of people out there who are just never satisfied. If you want to do business with a company who will do a professional job and will be around in the years to come, use this company. They will be my sprinkler company from now on!

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I have never been as displeased with a company such as this. I had found this company to charge way to much and believe some of the gentlemen are on medication.

1
★☆☆☆☆

I have never been as displeased with a company such as this. I had found this company to charge way to much and believe some of the gentlemen are on medication.

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This company is amazing! They were absolutely professional for the first phone call. I can't imagine a better company to fix my sprinklers. Also, they were very reasonably priced. They came out the very next day, and took care of numerous problems that I had with my sprinkler system. Also, while they were at my house, I had them give me a bid for fixing a drainage problem in my backyard, and they are scheduled to do that project next week! I highly reccoment this company to anyone who needs their lawn sprinkler fixed!

5
★★★★★

This company is amazing! They were absolutely professional for the first phone call. I can't imagine a better company to fix my sprinklers. Also, they were very reasonably priced. They came out the very next day, and took care of numerous problems that I had with my sprinkler system. Also, while they were at my house, I had them give me a bid for fixing a drainage problem in my backyard, and they are scheduled to do that project next week! I highly reccoment this company to anyone who needs their lawn sprinkler fixed!

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I can't say enough good things about this company! They have provided all 3 of their services at one point or another. Sprinkler Renovations in 2007, a brand new Drainage System in 2009, and in May 2010 they installed low-voltage Outdoor Lighting on my 1.2 acre property. These guys are the best in the industry. I have dealt with many service providers in my lifetime as a homeowner, and these people are by far the most professional, honest, and hard-working group that I have ever met! A+ Company!!!

5
★★★★★

I can't say enough good things about this company! They have provided all 3 of their services at one point or another. Sprinkler Renovations in 2007, a brand new Drainage System in 2009, and in May 2010 they installed low-voltage Outdoor Lighting on my 1.2 acre property. These guys are the best in the industry. I have dealt with many service providers in my lifetime as a homeowner, and these people are by far the most professional, honest, and hard-working group that I have ever met! A+ Company!!!

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I was driving my 3 year old home from school when a truck from this company almost slammed into my car because he wasnt paying attention (I was stopped at a red light so he obviously wasnt paying attention). The driver then proceeded to pull up beside me and and shout every cuss word I've ever heard at me in front of my daughter. He then said he was going to kill me before flipping me off and speeding away (almost hitting another car in the process). If it were up to me, I wouldnt hire any one of these drug addicts into my home after the way I was treated. On a lighter note....the driver was missing several teeth. :)

1
★☆☆☆☆

I was driving my 3 year old home from school when a truck from this company almost slammed into my car because he wasnt paying attention (I was stopped at a red light so he obviously wasnt paying attention). The driver then proceeded to pull up beside me and and shout every cuss word I've ever heard at me in front of my daughter. He then said he was going to kill me before flipping me off and speeding away (almost hitting another car in the process). If it were up to me, I wouldnt hire any one of these drug addicts into my home after the way I was treated. On a lighter note....the driver was missing several teeth. :)

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On Monday, less than one month after having Andy's repair a solenoid, I found out that they actually didn't replace the solenoid. They did charge me $35 for a new one; however, all they did was rig it to work and it ultimately failed.

I would totally avoid this company....or if you use them...be certain that you ask to see all replace parts.

You have been warned.

1
★☆☆☆☆

On Monday, less than one month after having Andy's repair a solenoid, I found out that they actually didn't replace the solenoid. They did charge me $35 for a new one; however, all they did was rig it to work and it ultimately failed.

I would totally avoid this company....or if you use them...be certain that you ask to see all replace parts.

You have been warned.

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.

Here are the issues we had with this company:

1. Set an appointment three weeks out so that I could be the first call of the morning (8:30 a.m.) as I have over an hour drive to work. They called at 8:00 a.m. to say that they were on the way; however, at 9:05 they finally showed up.

2. The reason I called them initially was to check a leak that I have near a certain sprinkler location and one zone not working. Since they charge $95 an hour, all I wanted them to do was focus on fixing this problem. Instead of focusing on my problem, they proceeded to check my entire sprinkler system. As I told them, I really only wanted my two problems fixed.

3. They told me that I didn't have a leak; however, I did have one. It was discovered and repaired by the second person I called.

4. To repair one of my zones, they had to find the valve using a special detection device. The device must not have been working as the crew leader kept hitting it with his hand plus it took him over 45 minutes to find the valve...at $95 an hour. Little did I know...they also charged me an additional $35 valve locate fee. What the heck. I have had other companies find the same valve location in 5 minutes.

5. The grass that they dug out around my sprinkler valve was thrown in our bushes. Instead of asking me where they could put it...they choose to throw it in our flower beds.

I did send this information to the company. Andy did call to apologize and said he would do whatever he could to make it up.

Hope others have a better experience for this premium service provider.

2
★★☆☆☆

Here are the issues we had with this company:

1. Set an appointment three weeks out so that I could be the first call of the morning (8:30 a.m.) as I have over an hour drive to work. They called at 8:00 a.m. to say that they were on the way; however, at 9:05 they finally showed up.

2. The reason I called them initially was to check a leak that I have near a certain sprinkler location and one zone not working. Since they charge $95 an hour, all I wanted them to do was focus on fixing this problem. Instead of focusing on my problem, they proceeded to check my entire sprinkler system. As I told them, I really only wanted my two problems fixed.

3. They told me that I didn't have a leak; however, I did have one. It was discovered and repaired by the second person I called.

4. To repair one of my zones, they had to find the valve using a special detection device. The device must not have been working as the crew leader kept hitting it with his hand plus it took him over 45 minutes to find the valve...at $95 an hour. Little did I know...they also charged me an additional $35 valve locate fee. What the heck. I have had other companies find the same valve location in 5 minutes.

5. The grass that they dug out around my sprinkler valve was thrown in our bushes. Instead of asking me where they could put it...they choose to throw it in our flower beds.

I did send this information to the company. Andy did call to apologize and said he would do whatever he could to make it up.

Hope others have a better experience for this premium service provider.

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They are top of the line. They are a little expensive, but worth the cost. I know that they have been expanding into other things but I would recommend them to anyone.

2
★★★★★

They are top of the line. They are a little expensive, but worth the cost. I know that they have been expanding into other things but I would recommend them to anyone.

on Service Magic

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I had a leak, a major one! I called out my plumber who told me it was a sprinkler leak and to turn off the system. I turned it off and the leak continued. I called Andy's. They came out that very day and said it was a plumbing problem but they offered to fix it anyway. It would have cost a fortune to have another plumber come out and fix it but these wonderful people did it for almost nothing. They even wrote me a letter to send in with my utility bill so the city would waive my VERY HIGH bill. What wonderful people. They will always be on my top list.

5
★★★★★

I had a leak, a major one! I called out my plumber who told me it was a sprinkler leak and to turn off the system. I turned it off and the leak continued. I called Andy's. They came out that very day and said it was a plumbing problem but they offered to fix it anyway. It would have cost a fortune to have another plumber come out and fix it but these wonderful people did it for almost nothing. They even wrote me a letter to send in with my utility bill so the city would waive my VERY HIGH bill. What wonderful people. They will always be on my top list.

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