Sonterra Health Ctr

★☆☆☆☆
  • 18514 Sonterra Pl

    San Antonio, TX 78258

    Map & Directions
  • 210-545-4800

Health & Medical

Health & Medical
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Went to look for a place for mom and checked this new place out. Has been open for at least 2 years and not full, so I did some checking.( I went twice - once during day then at evening time.)Latest state rating only gave them a 3 which is a pretty low score.\r
The place did not seem home like, seemed a little too ""sterile"".Dining room looked depressing. Not alot of activities either. Other residents did not seem cheerful . Talked to a couple of staff members (after hours, which is always good and gives a really good picture of how things really are). Seems there has been 3-4 administrators in the building since it opened and alot of staff turnover as well. Not too comfortable with what I found, so chose another place instead. Seems like they are still trying to get their ""footing"".\r
Pro: Been open about 2 years/Close to 1604 and other main roadways

0
★☆☆☆☆

Went to look for a place for mom and checked this new place out. Has been open for at least 2 years and not full, so I did some checking.( I went twice - once during day then at evening time.)Latest state rating only gave them a 3 which is a pretty low score.\r
The place did not seem home like, seemed a little too ""sterile"".Dining room looked depressing. Not alot of activities either. Other residents did not seem cheerful . Talked to a couple of staff members (after hours, which is always good and gives a really good picture of how things really are). Seems there has been 3-4 administrators in the building since it opened and alot of staff turnover as well. Not too comfortable with what I found, so chose another place instead. Seems like they are still trying to get their ""footing"".\r
Pro: Been open about 2 years/Close to 1604 and other main roadways

Pros: Location

Cons: Staff turnovers/Overall-Not very inviting

 

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