Cowboy's Air Conditioning & Heating

★★★★☆


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29.570458 -98.357868
Map and Directions to Cowboy's Air Conditioning & Heating

210-495-7771

14309 Toepperwein Rd # 104

San Antonio, TX

78233

Cross street: <p>We're available on your schedule. Call us to set up an appointment.</p>

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About Cowboy's Air Conditioning & Heating

Hours
Open Daily 24 Hours ; Open 7 Days ; Open Holidays ; Appointments Available ; 24 Hour Emergency Service Available

Automotive

Automotive
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4.0 82
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Reviews 1 - 50 of 82. « Previous 1
.

David's approach to our family's comfort situation was great. He explained our options. I had the opportunity to do some research before hand and was completely satisfied with Cowboys proposal.

5
★★★★★

David's approach to our family's comfort situation was great. He explained our options. I had the opportunity to do some research before hand and was completely satisfied with Cowboys proposal.

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.

David D and Adrien were very helpful and knowledgeable in regards to our AC unit. They provided not only great assistance but also were able to save us from an expensive repair by providing details on the AC that we didn't know about or see. They were extremely helpful and we are very grateful for their help.

5
★★★★★

David D and Adrien were very helpful and knowledgeable in regards to our AC unit. They provided not only great assistance but also were able to save us from an expensive repair by providing details on the AC that we didn't know about or see. They were extremely helpful and we are very grateful for their help.

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.

We've had 3 companies come out, Cowboys was the first to let us know we had a warranty and they saved us lots of money.

5
★★★★★

We've had 3 companies come out, Cowboys was the first to let us know we had a warranty and they saved us lots of money.

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Latest reviews from Citysearch.

.

Ariel was helpful and knowledgable.

3
★★★★★

Ariel was helpful and knowledgable.

.

Friendly service.

3
★★★★★

Friendly service.

.

Ariel was very knowledgable and showed us the problem! Explained .. Thoroughly ..

3
★★★★★

Ariel was very knowledgable and showed us the problem! Explained .. Thoroughly ..

.

Good service, Good check up. On time.

3
★★★★★

Good service, Good check up. On time.

.

David + Frankie are awesome! David always takes great care of us.

3
★★★★★

David + Frankie are awesome! David always takes great care of us.

.

Dave and Rick were great - they were informative of my options - took the time to explain everything and were very helpful. I will gladly recommend Cowboys to my friends and family.

3
★★★★★

Dave and Rick were great - they were informative of my options - took the time to explain everything and were very helpful. I will gladly recommend Cowboys to my friends and family.

.

Juan Avila was very informative, professional, courteous, and punctual. Thank you for the great quality of work and for your honesty.

3
★★★★★

Juan Avila was very informative, professional, courteous, and punctual. Thank you for the great quality of work and for your honesty.

.

BAD SERVICE HORRIBLE!!!!BEWARE OF THIS COMPANY AND THERE LIES!!!!NEVER SIGN ANYTHING TILL FULLY READING THE "FINE"PRINT-THEY ARE SNEAKY!!!!SHADY SHADY WILL RIP YOU OFF!!!!ALWAYS GET A SECOND OPINION AND I PROMISE YOUR SECOND OPINION WILL

3
★★★★★

BAD SERVICE HORRIBLE!!!!BEWARE OF THIS COMPANY AND THERE LIES!!!!NEVER SIGN ANYTHING TILL FULLY READING THE "FINE"PRINT-THEY ARE SNEAKY!!!!SHADY SHADY WILL RIP YOU OFF!!!!ALWAYS GET A SECOND OPINION AND I PROMISE YOUR SECOND OPINION WILL

.

Outstanding customer service. We live a bit outside of town but they worked with us and were very professional. They walked us through all of the work and explained the process in simple terms. The positive reviews definitely are warranted

3
★★★★★

Outstanding customer service. We live a bit outside of town but they worked with us and were very professional. They walked us through all of the work and explained the process in simple terms. The positive reviews definitely are warranted

.

Despite the unfortunate circumstances of the service call becoming a complete replacement of our system. Javier was informative, kind and professional. He is a real professional.

3
★★★★★

Despite the unfortunate circumstances of the service call becoming a complete replacement of our system. Javier was informative, kind and professional. He is a real professional.

.

Great service helped me to understand general home owner maintenance and explained the procedures he was doing on the service.

2
★★★★★

Great service helped me to understand general home owner maintenance and explained the procedures he was doing on the service.

.

Very polite and they call to keep up with their customers. Happy!

2
★★★★★

Very polite and they call to keep up with their customers. Happy!

.

Thanks for being there in time of need

2
★★★★★

Thanks for being there in time of need

.

David D. and Ray were wonderful. They have great customer relations! They were very honest and trustworthy! I wish we had more people who were customer friendly and trustworthy!

2
★★★★★

David D. and Ray were wonderful. They have great customer relations! They were very honest and trustworthy! I wish we had more people who were customer friendly and trustworthy!

.

I have been dealing with this company since 2007 when I first bought a new unit from them. They had to come out 3 days later to add freon. Then another couple of days after that to adjust pressure. They are incompetent and it turns out that after a couple of years after it was installed I called another company out to look at it and it turns out they had the wrong coils for the unit which could have caused the unit to explode because of the pressure. Since 2007, I have had over 6 service calls on a unit that is not even 5 years old yet. Cowboys even told me I could refinance a new unit for $ 7,000. I just spent $ 7,000 on the unit in 2007 and they want me to buy a new one because their mistake caused the coils and unit to freeze up. Other companies I called gave me estimates for the coil ranging from $ 1700 to 2,000 and if I didn't get that done they would have to put freon in every 3 months costing around $ 300 each time. I wrote a complaint letter to the company and they replaced the furnace on a Friday, but by Sunday the outside valve had ice on it and had frozen up again because I needed a new compressor motor that took them days to get. I have literally lost days of work because these guys can't get it right. I have water damage to my carpet because the coil leaked condensation into the furnace causing the old unit to rust. The owner Ariel Martinez thinks he did me a favor by replacing the furnace, but look how long it took them to get it right. Almost 5 years to figure this out. DO NOT USE THIS COMPANY. I AM SENDING COMPLAINTS TO THE BBB, ATTORNEY GENERAL'S OFFICE AND CITY OFFICES BECAUSE AN INSPECTION WAS NOT DONE ON THE FIRST UNIT. THEY ARE NO GOOD . PLEASE DON'T THROW YOUR MONEY AWAY USING THIS COMPANY!!!

0
★☆☆☆☆

I have been dealing with this company since 2007 when I first bought a new unit from them. They had to come out 3 days later to add freon. Then another couple of days after that to adjust pressure. They are incompetent and it turns out that after a couple of years after it was installed I called another company out to look at it and it turns out they had the wrong coils for the unit which could have caused the unit to explode because of the pressure. Since 2007, I have had over 6 service calls on a unit that is not even 5 years old yet. Cowboys even told me I could refinance a new unit for $ 7,000. I just spent $ 7,000 on the unit in 2007 and they want me to buy a new one because their mistake caused the coils and unit to freeze up. Other companies I called gave me estimates for the coil ranging from $ 1700 to 2,000 and if I didn't get that done they would have to put freon in every 3 months costing around $ 300 each time. I wrote a complaint letter to the company and they replaced the furnace on a Friday, but by Sunday the outside valve had ice on it and had frozen up again because I needed a new compressor motor that took them days to get. I have literally lost days of work because these guys can't get it right. I have water damage to my carpet because the coil leaked condensation into the furnace causing the old unit to rust. The owner Ariel Martinez thinks he did me a favor by replacing the furnace, but look how long it took them to get it right. Almost 5 years to figure this out. DO NOT USE THIS COMPANY. I AM SENDING COMPLAINTS TO THE BBB, ATTORNEY GENERAL'S OFFICE AND CITY OFFICES BECAUSE AN INSPECTION WAS NOT DONE ON THE FIRST UNIT. THEY ARE NO GOOD . PLEASE DON'T THROW YOUR MONEY AWAY USING THIS COMPANY!!!

.

My airconditioner unit went out around 7pm and after a web search, I called Cowboys Air Conditioning & Heating and within the hour Ray Rodriguez was on his way over. Ray was fantastic with his knowledge, professionalism and a well stocked truck my unit was up and running again in no time at all. Thank you Cowboys Air Conditioning and once again thank you Ray Rodriguez.

2
★★★★★

My airconditioner unit went out around 7pm and after a web search, I called Cowboys Air Conditioning & Heating and within the hour Ray Rodriguez was on his way over. Ray was fantastic with his knowledge, professionalism and a well stocked truck my unit was up and running again in no time at all. Thank you Cowboys Air Conditioning and once again thank you Ray Rodriguez.

.

The only reason I gave one star is that there's no option for -5. The ""techs"" are rude and obviously have zero training. When you call the office to complain, you are laughed at and treated as though you're an idiot. I wouldn't hire these people to rake my yard, let alone work on my a/c system. Beware. Dr Z is absolutely correct about the dishonest pricing as well. This company is a joke.

0
★☆☆☆☆

The only reason I gave one star is that there's no option for -5. The ""techs"" are rude and obviously have zero training. When you call the office to complain, you are laughed at and treated as though you're an idiot. I wouldn't hire these people to rake my yard, let alone work on my a/c system. Beware. Dr Z is absolutely correct about the dishonest pricing as well. This company is a joke.

.

love the Cowboy's system, thank you, for keeping up with the service

2
★★★★★

love the Cowboy's system, thank you, for keeping up with the service

.

David + Rick were very friendly and honest with the service and technology of the air system.

2
★★★★★

David + Rick were very friendly and honest with the service and technology of the air system.

.

Good service, good attitude. Very helpful.

2
★★★★★

Good service, good attitude. Very helpful.

.

David explained best case/worst case scenarios and helped me make a decision on what to fix today and what to keep in mind for the future. David had a great attitude which was nice since it was Sunday and he was very busy.

2
★★★★★

David explained best case/worst case scenarios and helped me make a decision on what to fix today and what to keep in mind for the future. David had a great attitude which was nice since it was Sunday and he was very busy.

.

I can always count on Cowboys to respond.

2
★★★★★

I can always count on Cowboys to respond.

.

As a customer I was happy! David & Adrian were very good!

2
★★★★★

As a customer I was happy! David & Adrian were very good!

.

Work hard to get approved, very understanding workers.

2
★★★★★

Work hard to get approved, very understanding workers.

.

I would highly recommend cowboy ac as well as Big Dave and Ray! Thank you so much for you help this evening!

2
★★★★★

I would highly recommend cowboy ac as well as Big Dave and Ray! Thank you so much for you help this evening!

.

Cowboys is the cheapest service charge at 20 bux but that is the trick to get out there and convince you to replace something that does not need replacement and then over charge for it.\n\nTech came out and quoted 4800 to replace coil and 725 to replace evaporator valve.\n\nRate every other ac service out there would charge for this is 1200-1500 and evaporator valve is 125 dollars.\n\nThis company allows their ""service techs"" to charge whatever they choose to charge. This is salesmen manipulating the customers for pure profit.\n\nThis is not an honest business practice in my opinion. Avoid them at all cost!!!!!

0
★☆☆☆☆

Cowboys is the cheapest service charge at 20 bux but that is the trick to get out there and convince you to replace something that does not need replacement and then over charge for it.\n\nTech came out and quoted 4800 to replace coil and 725 to replace evaporator valve.\n\nRate every other ac service out there would charge for this is 1200-1500 and evaporator valve is 125 dollars.\n\nThis company allows their ""service techs"" to charge whatever they choose to charge. This is salesmen manipulating the customers for pure profit.\n\nThis is not an honest business practice in my opinion. Avoid them at all cost!!!!!

.

Cowboys tech that visited me decided to quadruple the normal pricing just for me.\n\nWas quoted 4800 for an ac coil replacement and 725 for an expansion valve.\n\nNormal pricing from any honest person would be 1200-1500 and 125 for the valve.\n\nCowboys offers 20 service fee so they get their SALES (ac guy) out to your door. \n\nThey do not have flat prices set by the company, but in this case allowed the AC sales/tech to make up whatever amount he wanted to charge.\n\nAVOID THEM AT ALL COST!

0
★☆☆☆☆

Cowboys tech that visited me decided to quadruple the normal pricing just for me.\n\nWas quoted 4800 for an ac coil replacement and 725 for an expansion valve.\n\nNormal pricing from any honest person would be 1200-1500 and 125 for the valve.\n\nCowboys offers 20 service fee so they get their SALES (ac guy) out to your door. \n\nThey do not have flat prices set by the company, but in this case allowed the AC sales/tech to make up whatever amount he wanted to charge.\n\nAVOID THEM AT ALL COST!

.

Cowboys Tech, Juan provided excellent service and portrayed commendable communication. We look forward to future business!

2
★★★★★

Cowboys Tech, Juan provided excellent service and portrayed commendable communication. We look forward to future business!

.

Cowboys AC has men walking in our neighborhood putting flyers on the doors of the homes. They are walking in between the bushes and the houses looking in the windows. When I called Cowboys to let them know about this scary behavior they laughed and told me to go outside and talk to them. I told them I would not and that I would be calling the police instead. They laughed again and told me to go ahead and hung up. Be very wary people-I certainly do not feel safe having these people outside my home much less inside reapairing anything

0
★☆☆☆☆

Cowboys AC has men walking in our neighborhood putting flyers on the doors of the homes. They are walking in between the bushes and the houses looking in the windows. When I called Cowboys to let them know about this scary behavior they laughed and told me to go outside and talk to them. I told them I would not and that I would be calling the police instead. They laughed again and told me to go ahead and hung up. Be very wary people-I certainly do not feel safe having these people outside my home much less inside reapairing anything

.

Technician checked out my system. Said the compressor was bad as was the evaporator coil. Suggested buying a new system and gave me a bid. I called another repairman for a second opinion. The second person replaced a capacitor and the system was running within minutes. Looks like fraud.

0
★☆☆☆☆

Technician checked out my system. Said the compressor was bad as was the evaporator coil. Suggested buying a new system and gave me a bid. I called another repairman for a second opinion. The second person replaced a capacitor and the system was running within minutes. Looks like fraud.

.

Tony was helpful and informative.

2
★★★★★

Tony was helpful and informative.

.

Very professional looking.

2
★★★★★

Very professional looking.

.

Big Dave and Ray came out to fix our air conditioner. it was extremely hot and they were excellent. They explained everything in detail and were very helpful!

2
★★★★★

Big Dave and Ray came out to fix our air conditioner. it was extremely hot and they were excellent. They explained everything in detail and were very helpful!

.

provided outstanding service.

2
★★★★★

provided outstanding service.

.

Antonio and Rick are very professional.

2
★★★★★

Antonio and Rick are very professional.

.

David Martinez came out to service my A/C on 05/26. This was David's last call of a long day. David provided excellent service.

2
★★★★★

David Martinez came out to service my A/C on 05/26. This was David's last call of a long day. David provided excellent service.

.

The workers you sent over were very professional. Great work.

2
★★★★★

The workers you sent over were very professional. Great work.

.

Cowboys was very friendly and business like. I can't wait for them to install my new unit.

2
★★★★☆

Cowboys was very friendly and business like. I can't wait for them to install my new unit.

.

Techs were very knowledgeable and helpful.

2
★★★★★

Techs were very knowledgeable and helpful.

.

Tony's service as fast and appreciated.

2
★★★★★

Tony's service as fast and appreciated.

.

Very helpful and professional staff.

2
★★★★★

Very helpful and professional staff.

.

My unit was down and Cowboys sent someone who knew their stuff. Thanks to everyone at Cowboys.

2
★★★★★

My unit was down and Cowboys sent someone who knew their stuff. Thanks to everyone at Cowboys.

.

I always count on Cowboys when I need anything.

2
★★★★★

I always count on Cowboys when I need anything.

.

They were very helpful in explaining everything. I have had several estimates and it was explained fully to my understanding.

2
★★★★★

They were very helpful in explaining everything. I have had several estimates and it was explained fully to my understanding.

.

This is one Family that is making a living off taking advantage of people in need. Two visits and $1000.00 in the whole. Makesure you know the cost before they install, because I didnt the second visit, and it cost me $537.00 (thats with a discount). The first visit was $465.00 for a fuse. Two small parts. Researched I found that these parts were less than $175.00.\r\n\r\nI paid $129.00 for a service contract. They will offer you two visits for free when they come out the second time, but beware, those visits may be free service calls, but will cost you by the end of the visit. (three small parts cost me $1000.00) I am told I may still need a compressor which is $1600.00. My home is just over 4 years old and Main Street Homes is the builder. \r\n\r\nAnd yes the Technicians are real sweet and nice about taking your money. They already know they are about to rob you blind. So watch all them questions about what you do for a living, and if your married and how many kids you have..... there is a reason behind all of this. \r\n\r\nAs most vulnerable people, you are just happy to see your babies not suffering in the smoldering heat. Especially if they have to come out two times in one day for the same problem that should of been fixed the first time. My outside was never checked the first time, only the inside components. I thought it was fast speedy, good service. It turns out I was wrong and that it was a rushed job....\r\n\r\nSo when you see that Great American Hispanic Family portrait of the Cowboys Owner, with the cute little baby. remember that he and his wife, are living the high life off of taking you to the cleaners.

0
★☆☆☆☆

This is one Family that is making a living off taking advantage of people in need. Two visits and $1000.00 in the whole. Makesure you know the cost before they install, because I didnt the second visit, and it cost me $537.00 (thats with a discount). The first visit was $465.00 for a fuse. Two small parts. Researched I found that these parts were less than $175.00.\r\n\r\nI paid $129.00 for a service contract. They will offer you two visits for free when they come out the second time, but beware, those visits may be free service calls, but will cost you by the end of the visit. (three small parts cost me $1000.00) I am told I may still need a compressor which is $1600.00. My home is just over 4 years old and Main Street Homes is the builder. \r\n\r\nAnd yes the Technicians are real sweet and nice about taking your money. They already know they are about to rob you blind. So watch all them questions about what you do for a living, and if your married and how many kids you have..... there is a reason behind all of this. \r\n\r\nAs most vulnerable people, you are just happy to see your babies not suffering in the smoldering heat. Especially if they have to come out two times in one day for the same problem that should of been fixed the first time. My outside was never checked the first time, only the inside components. I thought it was fast speedy, good service. It turns out I was wrong and that it was a rushed job....\r\n\r\nSo when you see that Great American Hispanic Family portrait of the Cowboys Owner, with the cute little baby. remember that he and his wife, are living the high life off of taking you to the cleaners.

.

very good service and very friendly

2
★★★★★

very good service and very friendly

.

Courteous technicians. Job well done.

2
★★★★★

Courteous technicians. Job well done.

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