Ryan's Reliable Movers

★★☆☆☆
We understand how moving goes so we have no set hours,were here to serve you 24/7!

About Ryan's Reliable Movers

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  • Moving Companies

Transportation & Storage

Transportation & Storage
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Aardvark Moving

11409 N Lamar Blvd Austin, TX

2.0 4
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If I could give them negative stars I would.
WORST EXPERIENCE EVER.
I'll sum up: they showed up 1.5 hours late after missing every turn I gave them through my (easy) neighborhood over their cell phone, REEKED of pot. Had no idea what they were doing. Didn't wrap or secure ANY of my items properly. EVERY piece of wood furniture I own now shows extensive damage, including my antique baby grand piano. Rub marks, chips, cracks, splints, scratches, gouges, you name it. Piano, bedroom set, dining room table, chairs, bookcases - EVERYTHING is damaged.
And now, after sending them my pictures proving the damage is their fault, they're ignoring me. Haven't responded to my emails, voicemails, texts, nothing. I have no choice but to seek legal recourse - my last desire, but I must be compensated somehow.
DO NOT CALL THEM. EVER. NOTHING IS WORTH THEIR DESTRUCTION.

1
★☆☆☆☆

If I could give them negative stars I would.
WORST EXPERIENCE EVER.
I'll sum up: they showed up 1.5 hours late after missing every turn I gave them through my (easy) neighborhood over their cell phone, REEKED of pot. Had no idea what they were doing. Didn't wrap or secure ANY of my items properly. EVERY piece of wood furniture I own now shows extensive damage, including my antique baby grand piano. Rub marks, chips, cracks, splints, scratches, gouges, you name it. Piano, bedroom set, dining room table, chairs, bookcases - EVERYTHING is damaged.
And now, after sending them my pictures proving the damage is their fault, they're ignoring me. Haven't responded to my emails, voicemails, texts, nothing. I have no choice but to seek legal recourse - my last desire, but I must be compensated somehow.
DO NOT CALL THEM. EVER. NOTHING IS WORTH THEIR DESTRUCTION.

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We used Ryan's when we moved long distance last year. They met us at the new place here in Austin (Early!) and had us unloaded in no time. The guys helping were very professional and even helped me put the beds together!

4
★★★★☆

We used Ryan's when we moved long distance last year. They met us at the new place here in Austin (Early!) and had us unloaded in no time. The guys helping were very professional and even helped me put the beds together!

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We used them today and they were outstanding!!!! Very professional, respectful, and hardworking!!! They helped us for 6 hours, no complaints, and very polite! These poor guys went down one flight of stairs and then up two to the third story. They were great! I will use them again!

5
★★★★★

We used them today and they were outstanding!!!! Very professional, respectful, and hardworking!!! They helped us for 6 hours, no complaints, and very polite! These poor guys went down one flight of stairs and then up two to the third story. They were great! I will use them again!

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Business Response:

Thanks! Thank you very much Amy! Were glad we could make your moving experience a pleasent one!
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HORRIBLE MOVING EXPERIENCE! The movers threw their trash in my kitchen sink, threw their gatorades in my ice tray in my freezer, and used my bathroom when I told them not to. They stunk up my bathroom and I had to yell at them how disrespectful it was to use my bathroom when I told them not to. After I scolded them about their disgusting bathroom behavior, they slowed down the move to 1/3 the speed they had before because they pouted like 3rd grade children. Then, they decided to put all my fragile items on the bottom of the moving truck and damaged them. Also, they scratched and dented most of my furniture, got dirt all over my $3000 mattress, and had a poor attitude. To top it all off, the moving coordinator puked on the stairs in my apartment because he had been sick for over 2 weeks and hired 2 day laborers without the owner of Ryan's reliable movers knowing about it because the moving coordinator was trying to make some extra money on the side. Ryan's reliable movers is a joke! Do not use them. They will break and damage almost all your stuff, they will hire day laborers who do not work for Ryan's Reliable Movers, and they will get dirt your nice things like your $3000 mattress and box springs. THIS WAS THE WORST MOVING EXPERIENCE OF MY LIFE!

1
★☆☆☆☆

HORRIBLE MOVING EXPERIENCE! The movers threw their trash in my kitchen sink, threw their gatorades in my ice tray in my freezer, and used my bathroom when I told them not to. They stunk up my bathroom and I had to yell at them how disrespectful it was to use my bathroom when I told them not to. After I scolded them about their disgusting bathroom behavior, they slowed down the move to 1/3 the speed they had before because they pouted like 3rd grade children. Then, they decided to put all my fragile items on the bottom of the moving truck and damaged them. Also, they scratched and dented most of my furniture, got dirt all over my $3000 mattress, and had a poor attitude. To top it all off, the moving coordinator puked on the stairs in my apartment because he had been sick for over 2 weeks and hired 2 day laborers without the owner of Ryan's reliable movers knowing about it because the moving coordinator was trying to make some extra money on the side. Ryan's reliable movers is a joke! Do not use them. They will break and damage almost all your stuff, they will hire day laborers who do not work for Ryan's Reliable Movers, and they will get dirt your nice things like your $3000 mattress and box springs. THIS WAS THE WORST MOVING EXPERIENCE OF MY LIFE!

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Business Response:

Cant make everybody happy 1.Customer thought we were using day laborers because they were hispanic. 2. Customer was openly racist to the caucasion member of my crew. 3. Customer was verbally abusive from the start. 4. I refunded his money. Please look at our other reviews on our website

Message from Ryan's Reliable Movers

Ryan's Reliable Movers is locally owned and operated. RRM will provide flexible scheduling, knowledgeable movers, and friendly customer service! RRM is bonded and in the process of becoming insured

More about Ryan's Reliable Movers

1.Loading and unloading 2. Packing and unpacking 3. We provide utillity and furniture dollys

 

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