Louis Vuitton

★★☆☆☆
Supplying leather goods and luggage to its loyal rich, famous and logo-loving patrons for the past century.
  • 11400 Burnet Rd Ste A

    Austin, TX 78758

    Map & Directions
  • 512-832-0327

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I will go out of my way before I ever go here again. I walked in today wanting to buy a bag and wallet for my daughters college graduation. No other customers were in the store. The sales lady acted as if I were bothering her when I asked to look at bags and wallets.
I wanted to inquire about having my LV bag cleaned. She explained there would be a "small fee" to have it sent in and have new handles put on it. I said "what exactly is a small fee?" and she replied "oh, around $180". How pretentious of her! I was completely disgusted. On YOUR salary Ms. Snob, I doubt you consider $180 a "small fee". Im an attorney and was prepared to drop $2000 in there today, and even I think $180 is a bit much for new handles on a bag I paid $600 for. Shame on you and your haughty, unfriendly attitude. I will take my valuable business elsewhere!

0
★☆☆☆☆

I will go out of my way before I ever go here again. I walked in today wanting to buy a bag and wallet for my daughters college graduation. No other customers were in the store. The sales lady acted as if I were bothering her when I asked to look at bags and wallets.
I wanted to inquire about having my LV bag cleaned. She explained there would be a "small fee" to have it sent in and have new handles put on it. I said "what exactly is a small fee?" and she replied "oh, around $180". How pretentious of her! I was completely disgusted. On YOUR salary Ms. Snob, I doubt you consider $180 a "small fee". Im an attorney and was prepared to drop $2000 in there today, and even I think $180 is a bit much for new handles on a bag I paid $600 for. Shame on you and your haughty, unfriendly attitude. I will take my valuable business elsewhere!

Pros: None

Cons: Snobbery

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I don't think the staff here knows the difference between Egyptian Cotton Canvas and a Walmart sack. I feel that if you're to work at a high boutique you should know material composition, or in the very least your own product line. I think most of the stuff they carry is very generic and it's difficult to find diversity in accessories or ready to wear considering they don't really carry any. I understand that it's a small market segment and they only carry essential bags that they feel would pitch well but I'm sure like lots of you out there are tired of seeing the same ol' thing over and over. Besides who wants to carry the same bag everyone else has all over town.

1
★★☆☆☆

I don't think the staff here knows the difference between Egyptian Cotton Canvas and a Walmart sack. I feel that if you're to work at a high boutique you should know material composition, or in the very least your own product line. I think most of the stuff they carry is very generic and it's difficult to find diversity in accessories or ready to wear considering they don't really carry any. I understand that it's a small market segment and they only carry essential bags that they feel would pitch well but I'm sure like lots of you out there are tired of seeing the same ol' thing over and over. Besides who wants to carry the same bag everyone else has all over town.

Editorial from

In Short
Classic tan-on-dark brown canvas dominates the line, as does the familiar "LV" logo stamp--an instant status symbol--on luxurious purses of all sizes, suitcases, wallets and key chains. The contemporary multicolored…

 

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