Citi Financial Auto Credit Inc

★★☆☆☆
  • 5550 LBJ Fwy Ste 901

    Dallas, TX 75240

    Map & Directions
  • 972-661-2387

About Citi Financial Auto Credit Inc

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citi financial does not give satisfactory customer service. Their company only gives you the run-around, and sends middle men to handle wrongful situations. Talk about shooting the messenger!!! This is one company I strongly do not recommend. double withdraw payments, and no refund on incurred fees which are their fault?! Apparently there is no way to contact collections department, or a manager. If you do get an "above supervisor" don't bother with that either she's suppose to be in mon-fri. 9-5 but apparently leaves at 4:30 central time. Total disgust what a waste!!! I don't even think they deserve one star!

1
★☆☆☆☆

citi financial does not give satisfactory customer service. Their company only gives you the run-around, and sends middle men to handle wrongful situations. Talk about shooting the messenger!!! This is one company I strongly do not recommend. double withdraw payments, and no refund on incurred fees which are their fault?! Apparently there is no way to contact collections department, or a manager. If you do get an "above supervisor" don't bother with that either she's suppose to be in mon-fri. 9-5 but apparently leaves at 4:30 central time. Total disgust what a waste!!! I don't even think they deserve one star!

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I have a car loan with Citi Financial and my credit at the time was good! My interest rate was sky high! I was young at the time and did not know what a good interest rate was........let me tell now I know! I would not recommend financing a car through city auto. It is easy to get financed through them, but easy comes at a cost. I am still paying on that darn car lol! Live and learn.

2
★★☆☆☆

I have a car loan with Citi Financial and my credit at the time was good! My interest rate was sky high! I was young at the time and did not know what a good interest rate was........let me tell now I know! I would not recommend financing a car through city auto. It is easy to get financed through them, but easy comes at a cost. I am still paying on that darn car lol! Live and learn.

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