New Deal Furniture Retail Store

★★★★☆
  • 7130 Gateway Blvd E

    El Paso, TX 79915

    Map & Directions
  • 915-859-7823

About New Deal Furniture Retail Store

Hours
Sun 12pm-6pm, Mon-Sat 10am-8pm

Home & Garden

Home & Garden
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WORST FURNITURE SHOPPING EXPERIENCE!!!! Mind you, this is the short version. Bought some living room furniture in December and it went over without a hitch. Went back, bought an additional piece. We were told it would take a week. The week came and went and we didn't receive any call to advise of the delay. Called to find out that the date was pushed out. Next date came and went and same problem. Called and spoke with a manager that assured free delivery and a discount coupon. That didn't happen. 7 wks+ and I finally got delivery of the table and it was DEFECTIVE. I called and left a message for the owner to call me back- didn't happen. Then we went to collect our refund and got to talk to 'Mr. where the smart furniture buyers shop" himself, and it was like talking to a wall. We were going to be buying a furniture set for the den and a new bedroom set....fat chance we'd be going back. It was a customer service NIGHTMARE!

1
★☆☆☆☆

WORST FURNITURE SHOPPING EXPERIENCE!!!! Mind you, this is the short version. Bought some living room furniture in December and it went over without a hitch. Went back, bought an additional piece. We were told it would take a week. The week came and went and we didn't receive any call to advise of the delay. Called to find out that the date was pushed out. Next date came and went and same problem. Called and spoke with a manager that assured free delivery and a discount coupon. That didn't happen. 7 wks+ and I finally got delivery of the table and it was DEFECTIVE. I called and left a message for the owner to call me back- didn't happen. Then we went to collect our refund and got to talk to 'Mr. where the smart furniture buyers shop" himself, and it was like talking to a wall. We were going to be buying a furniture set for the den and a new bedroom set....fat chance we'd be going back. It was a customer service NIGHTMARE!

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Mind you, this is the short version. Bought some living room furniture in December and it went over without a hitch. Went back, bought an additional piece. We were told it would take a week. The week came and went and we didn't receive any

3
★★★★★

Mind you, this is the short version. Bought some living room furniture in December and it went over without a hitch. Went back, bought an additional piece. We were told it would take a week. The week came and went and we didn't receive any

 

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