Supermaids Inc & Super Carpet Care

★★★★☆
34 Yrs of Bonded A+ Rated Maids & Carpet Cleaning in Richardson, TX! CALL Supermaids Inc & Carpet Care at 855-809-2573 for a FREE Estimate!
  • 909 Custer Rd

    Richardson, TX 75080

    Map & Directions
  • 972-644-6469

About Supermaids Inc & Super Carpet Care

Hours
Mon-Sat 9am-5pm; CALL 972-644-6469
Reservations
Make A Reservation

Personal Services

Personal Services
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This is the team to call if you want some cleaning in your house, and they will clean it good. They just do the things that you require them to do professionally.

5
★★★★★

This is the team to call if you want some cleaning in your house, and they will clean it good. They just do the things that you require them to do professionally.

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Great place to call if you are having some trouble with stains. I love what you did to my bathroom, totally not what I was expecting, I was blown away with the efficiency that they have. Great team.

3
★★★★★

Great place to call if you are having some trouble with stains. I love what you did to my bathroom, totally not what I was expecting, I was blown away with the efficiency that they have. Great team.

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Good work, reasonable rates, friendly people and responsible management. Whoever wrote that "Horrible" review obviously had the wrong company.

5
★★★★★

Good work, reasonable rates, friendly people and responsible management. Whoever wrote that "Horrible" review obviously had the wrong company.

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The review posted by jay87 is a complete fabrication.

3
★★★★★

The review posted by jay87 is a complete fabrication.

.

Horrible, Horrible, Horrible I would not reccommend this company to ANYONE. They have no respect for a homeowner. I was told by the owner of the company....."my job wasn't big enough to require someone to watch of the qulaity fo the job." They made one attempt to contact me about my complaint in service. They will dent and break your floor boards and tell you it is part of the job. I hope they go out of business and will do everything i can to improve thier chances of that. The better business bureau will hear from me next.

1
★☆☆☆☆

Horrible, Horrible, Horrible I would not reccommend this company to ANYONE. They have no respect for a homeowner. I was told by the owner of the company....."my job wasn't big enough to require someone to watch of the qulaity fo the job." They made one attempt to contact me about my complaint in service. They will dent and break your floor boards and tell you it is part of the job. I hope they go out of business and will do everything i can to improve thier chances of that. The better business bureau will hear from me next.

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0 out of 1 people found this review helpful.

Business Response:

I was told by the owner of the company....."my job wasn't big enough to require someone to watch of the qulaity fo the job." I am the owner of Supermaids, Inc & Carpet Care. I have been in business for nearly 32 yrs, and I have NEVER EVER said anything like what this person claims I said. Furthermore, all customer contact has been handled by Operations Manager Jacqueline Hill for nearly 2 years. If I had even spoken to this person at all it would have been an exception. This person says "They made one attempt to contact me about my complaint in service" as if we didn't care enough to respond. If I made the statement attributed to me (quoted above), at what point in the sequence of events did I say this... BEFORE we even knew their was a complaint? What sense would that make? If they knew we made an attempt to contact them then we must have left a message. Why didn't they call us back? We are very easy to reach during normal business hours. Basically we handle all complaints the same way. We find out specifically what the complaint is about, and then correct it by re-cleaning if possible. If that is not possible we make a financial adjustment THAT THE CUSTOMER THINKS IS FAIR, even if it means a total refund. If this person had actually spoken to anyone at Supermaids about their dissatisfaction that is how it would have been handled. It says ARVADA COLO under this person's name. Maybe they have the wrong company?
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I had Supermaids in my home last Friday. One of the young ladies broke a vase and she said that she would pay for it . So I asked her if Supermaids would pay for it because it not her company. She told me that the owner makes them pay for it. She also so told me that he do not have insurance to cover those things and do not hve insurance to cover them going to the doctor if they are hurt in your home. You maybe liable if some one is hurt in your home. The young lady also said this other lady that works with the company got hurt about a month ago she got cut and hurt her back and the owner did not send her to the doctor. She is still having back pain from that accident . I told her that I know of a lawyer that will handle her friends case. I gave her the information about my lawyer. So you home owners out there beware or Supermaids.

0
★☆☆☆☆

I had Supermaids in my home last Friday. One of the young ladies broke a vase and she said that she would pay for it . So I asked her if Supermaids would pay for it because it not her company. She told me that the owner makes them pay for it. She also so told me that he do not have insurance to cover those things and do not hve insurance to cover them going to the doctor if they are hurt in your home. You maybe liable if some one is hurt in your home. The young lady also said this other lady that works with the company got hurt about a month ago she got cut and hurt her back and the owner did not send her to the doctor. She is still having back pain from that accident . I told her that I know of a lawyer that will handle her friends case. I gave her the information about my lawyer. So you home owners out there beware or Supermaids.

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I've used Supermaids Inc in Richardson several times over the past 6 years. They have always been reliable, courteous and competent.\r\n\r\nThe girls are always very pleasant to have around and are completely willing to perform any special tasks I have for them along with their regular routine.\r\n\r\nI recommend them to anyone looking for a quality house cleaning service.

2
★★★★★

I've used Supermaids Inc in Richardson several times over the past 6 years. They have always been reliable, courteous and competent.\r\n\r\nThe girls are always very pleasant to have around and are completely willing to perform any special tasks I have for them along with their regular routine.\r\n\r\nI recommend them to anyone looking for a quality house cleaning service.

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I have used Supermaids in my home several times and they have always been friendly, courteous and competent. Also, they always arrived within 30 minutes of when they said they would. I have always been completely satisfied which is why I keep going back to them.

5
★★★★★

I have used Supermaids in my home several times and they have always been friendly, courteous and competent. Also, they always arrived within 30 minutes of when they said they would. I have always been completely satisfied which is why I keep going back to them.

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Message from Supermaids Inc & Super Carpet Care

If you are dissatisfied with our service for any reason we will reclean your home to your satisfaction or refund your money.



A company is only as good as who stands behind it.



There is no service or product that someone cannot produce a little shoddier than their competition and people who consider price only are that person's fair game...Benjamin Franklin



The lowest price isn't always the best price if you don't get what you paid for.

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