Pappasito's Cantina

Good food, very noisy, service up and down, good for a chain resturant

I have called in to go orders 3 times over the last 6 months and not once has it gone smoothly. \r\n\r\nFirst there was the long wait time of over 10 minutes to get to the person to take the order. The hold music and advertising was maddening. I could tell they kept picking up the phone and putting me back on hold because they were too busy to take my order. I was on my cell phone so I was loving the minutes that were racking up since the restaurant is not in my network ;) Anyway the phone displayed over 12 minutes of call time before I got to the person to take my order. \r\n\r\n2nd trip, there was the 15 minute wait beyond the estimated pickup time. They told me the order would be ready at a certain time, I was there within 5 minutes of that time. I had to wait an additional 15 minutes beyond that, which is when I think they actually starting cooking the order. Good thing I had a book with me. \r\n\r\n3rd and final trip was the final straw because not only did I have to wait beyond the wait time provided, the dessert that was a special request by my guests to whom I was bringing the dinner was missing . When I asked where the dessert was, the girl told me that they don't have that dessert anymore and had not for months. That was odd since I had just had it the week prior. I told her I wished I had known as I might have made different arrangements. Here is where she started digging her grave, she said she tried to call but I didn't answer, and I said really I did not receive the call and there are no messages or missed calls. She stumbled around and said that she could not leave a message because it said it was not a working number. I then asked, which was it I did not answer the phone or it was not a valid number? She finally blurted out ""ok"" I didn't call, we don't have the dessert what more do you want from me?"". I told her and her manager all I wanted was the truth and not to be patronized. I would no longer return.

Cons: Take out, Wait Time, Quality of Food, Staff Performance

Pappasitos has the best fajitas I have ever had (and I love fajitas). The charro beans there are also my favorite. The thing that drives me insane when I go to Pappasitos is their rendention of Happy BIrthday. It is incredibly loud and obnoxious and needs to be toned down. The drinks are overpriced and if you order the cheaper margaritas, you get what you pay for. The platinum is much better but also way too expensive.

Pros: Great food

Cons: Overpriced drinks, noise, OK service

Great food, it's just a bit expensive... Plan on heading over early if it's dinner time!

It's too noisy and they give you too much food. Drinks are weak and expensive, because after two or three drinks--it's still too noisy.

They have the best Margaritas and Enchiladas ever! I would recommend this restaurant to anyone!

Pros: Good Food, Atmosphere, Good Liquor

My wife and I always order the large Chili & Onions Enchilada dinner and have them split it. It is so large it is more than enough to satisfy the two of us. And although they don't have to do it, they always bring us two complimentary bowls of charred beans. Because of the enormous size of Pappasito's and the ""barn"" layout, it is always noisy in these restaurants. However because we are addicted to their enchiladas and the beans, we suffer through the noise level. We just don't stick around long after eating.

Pros: Taste of Food, Inexpensive, Friendly

Cons: Noise, Noise, Noise

Pappasito's food is decent; however, the atmosphere doesn't fit that of what a Mexican food restaurant should be. Almost all of the staff is young and inexperienced. It is too Americanized and too much like a franchise. There are a lot more Mexican restaurants in Houston that would be more worth your time.

We often go to Texas during our spring break and ALWAYS make it a point to eat at Papppasito's. A couple of times a different vacation for Spring break has been discussed but my husband always reminds us, ""but we can't eat at Pappasito's if we go there""! We all agree.

I drive from Albuquerque New Mexico to Dallas or Houston once A Month just to eat at Pappasito's Cantina. I have never had food this Great and the service is always Wonderful!! I wish Albuquerque would get A Pappasito's Cantina and show New Mexicans how Mexican food should be done.\n Thanks for the Great Food,\n Mike

the is no other butter sauce in town served with the fajitas like pappasito. Beef or chicken are wonderful. Would like thinner tortillas though.

Pros: good food, price, best fajita

Horrible margaritas, service, atmosphere, waitstaff, and much too expensive. It reminds me of an overpriced McDonalds - herd 'em up, move 'em out! Horrible, I won't be going back. The only saving grace to this ""chain"" is the good food, but there are too many other options for good food - I'll save myself the aggravation.

Pros: Food is good, chips/dip

Cons: bad service, crowded atmosphere, horrible margaritas

Pappasito's Cantina on I-10 east at Federal Road is a awesome experience. The waitstaff is knowledgeable and well groomed. The whole enviroment is energetic. It is calming to know that you are in good hands, there is always a manager in sight. On the weekend the wait can get long but you can pass the time at the lively bar. The bartenders are always up for talking and even when busy are always checking on you. It is truely a mexican food extravaganza.

Pros: Weekend Specials, Large parking lot, Waitstaff

Cons: Sometimes loud, tables are close

I have been there twice now and enjoyed it so much. I really loved the food and they had wonderful service. And the desert is to die for have the ice cream ball with coconut and pecans on it. YUMMY!!!!!!!

GOOD. EXPENSIVE. GOOD FOOD. NOISY. TOO NOISY. BUT THE FOOD IS EXCELLENT, BUT TOO EXPENSIVE. SERVICE IS ALRIGHT

There are at least 30 better Mexican/Tex-Mex places in Houston then Pappacito's. It is way over priced for what you get. The bar and the wait staff is also are both good. One of the best happy hours in town. But the food is really sub-par. And in the end that is what really counts.

Pros: Happy Hour

Cons: Over Priced, Bad Food

It does not bother me at all that their beans and rice might be canned. Texans care about meat and queso when it comes to mexican food and pappasitos is one of the best at making both. Their beef fajita nachos and tortilla soup are the best ive had in Houston.

Pros: nachos, atmosphere

Cons: price

They have really bad cheese, and too much of it...not good tex-mex...average at best.

Cons: Bad Food

This has to be the worst mexican food, if you can call it that, I have ever had. Go take some lessons on how to cook Mexican food from someone in the Rio Grande Valley. Stick to your fish restaurants.

Pros: Pretty, Drinks, Clean

Cons: Food, Food, Food

Excellent!!! The food's absolutely delicous,and the amtosphere is noisy abeit-- fun. I'd go to Houston just to eat there! That's what I call resturant!!!

This chain should not be in the MEXICAN category. Let's try Tex-Mex. I can't say ANY of their food is good, well maybe the chips and salsa. And that is it. THe prices are outrageous and the service always stinks.

Pappasito's is my place to go when ravenous and with good friends. The aromas and ambience guarantee a great meal, and have never been disappointed. Huge servings, great service and without question the best mexican food in the city - what more can you ask? The beef fajitas are superior and all food is really fresh. Probably my favorite place in town.

Pros: superlative food, huge servings, good service

Cons: noisy, smokers

This mexican restaurant has the best hot sauce in the world. The fajitas and grilled shrimp will make you want to slap your mother. I have eaten here for years and never to this day have I been disappointed in the food, service, friendliness & etc.\nI live 150 miles from this restaurant and many times have driven 2 hours just to eat there.

Pros: great atmosphere, hot sauce-excellent, good service

Cons: call ahead seating, confined non-smoking

Nice, confortable and homey with cold beer and hot food.

Its a great place to eat i always give my grandparents gift cards to eat there they love it

Pros: good food, inexpensive, friendly

They have the best chips and salsa around. Also their Pappasitos Mixed Grill (beef, chicken, and shrimp) is to die for. I have not had a bad one yet!! Only complainant is that it is a little too noisy!

Pros: Too Noisy

Cons: Great Salsa

Pappasito's Cantina is the best Mexican Restaraunt in Texas. Seriously. I live in Lake Charles, LA and we have to go there at least once a month for a couple of days. When we go to Houston we try there at least twice a trip. We always get the fajita loco which you get a haf a rack of ribs, Six grilled shrimp,a very good garlic butter sauce,and beef and chicken meat. With freshly made tortillas you can actually watch them make them.

Pros: Inexpensive, good service, get alot of food on a

Cons: crowded

The best place to eat fajitas. They have a great serviuce and the Marguaritas in there are Amazing.\n

Pros: Good Parking, Nice Ambience

You start off with their chips and salsa (yum yum) but that's nothing compared to the main dishes. The sizzling platters, mouth watering pescado, mexican rice and beans... very tasty and the atmosphere's beyond inviting.

One Word. Excellent. Worth the wait.\nOK 2 words. Tex Mex at it's best.

Best Mexican restaurant in Houston. Shrimp diablo and fajitas are best in city.

Pros: Food, Chips and sauca

Cons: crowded

I always love the food at Pappasito's. My dad has been bringing our family to this restaurant since I was a little girl and I still enjoy it. They have the best fajitas and their chips n salsa are yummy!! I usually visit the pappasito's on richmond and the only thing that I haven't liked is that the last couple of times i went there, the service was slow. The best Tex-mex in Houston, others don't compare.