Guarantee Automotive

★★★★★

About Guarantee Automotive

Details
Hours
8AM TO 6 PM MONDAY THRU FRIDAY.

Automotive

Automotive
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303 Rr 620 Lakeway, TX

4.5 8
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These guys are the best and treat women fair! I've brought my car here on a number of occasions and these guys are always very kind and honest. No outrageous "diagnostic" fees like other shops in the area like McSpaddens. My Acura MDX

3
★★★★★

These guys are the best and treat women fair! I've brought my car here on a number of occasions and these guys are always very kind and honest. No outrageous "diagnostic" fees like other shops in the area like McSpaddens. My Acura MDX

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When I purchased a 1996 Lexus, it was not leaking oil. I invested in rack and pinion repair, dash warning light repair and thought it prudent to invest in preventative maintance, which Guarantee Automotive said, was done costing a total

3
★★★★★

When I purchased a 1996 Lexus, it was not leaking oil. I invested in rack and pinion repair, dash warning light repair and thought it prudent to invest in preventative maintance, which Guarantee Automotive said, was done costing a total

.

I've brought my car here on a number of occassions and these guys are always very kind and honest. No outrageous "diagnostic" fees like other shops in the area like McSpaddens. My Acura MDX now has 150,000+ miles on it and is starting to

3
★★★★★

I've brought my car here on a number of occassions and these guys are always very kind and honest. No outrageous "diagnostic" fees like other shops in the area like McSpaddens. My Acura MDX now has 150,000+ miles on it and is starting to

.

I saw the review below and knew I needed to set the record straight. I have used Guaranteed Automotive 5 times now and have been sending others who have had the same experience. I don't usually recommend people or businesses because I

3
★★★★★

I saw the review below and knew I needed to set the record straight. I have used Guaranteed Automotive 5 times now and have been sending others who have had the same experience. I don't usually recommend people or businesses because I

.

Warning! Watch out for this place!! I took my truck in for a brake job. Furnished them with my own brand new green stuff pads, and SS brake lines that I had purchased through Summit. Also asked for a full flush. Only 1 problem, when they

3
★★★★★

Warning! Watch out for this place!! I took my truck in for a brake job. Furnished them with my own brand new green stuff pads, and SS brake lines that I had purchased through Summit. Also asked for a full flush. Only 1 problem, when they

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My husband and I have both taken our vehicles here (2006 ford f250 and 2001 Expedition) and have had great service. i had one quote from another place down the road for for my a/c for $1500. Guarantee got it running for me for $500. My husban'd repair was only $68. I've never taken a car anywhere and left for $68 for anything! They are very nice and easy to work with and I'm not sure how they could have gotten such poor reviews from the other folks who posted. I normally don't review but when i saw the other review i decided i should.

2
★★★★☆

My husband and I have both taken our vehicles here (2006 ford f250 and 2001 Expedition) and have had great service. i had one quote from another place down the road for for my a/c for $1500. Guarantee got it running for me for $500. My husban'd repair was only $68. I've never taken a car anywhere and left for $68 for anything! They are very nice and easy to work with and I'm not sure how they could have gotten such poor reviews from the other folks who posted. I normally don't review but when i saw the other review i decided i should.

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They mis-diagnosed the problem....then further damaged my truck. After multiple efforts to get them to correct the issue, they tried to put blame on my tires needing balanced. When we got them balanced, and the issue was still there, they suggested we find another mechanic. All this, after he received over $1300 from us! I did find a competent and professional mechanic to do the needed repair. Guarantee does not return phone calls, and performs unauthorized, substandard work. The owner, Gerald, is rude and unprofessional.

0
★☆☆☆☆

They mis-diagnosed the problem....then further damaged my truck. After multiple efforts to get them to correct the issue, they tried to put blame on my tires needing balanced. When we got them balanced, and the issue was still there, they suggested we find another mechanic. All this, after he received over $1300 from us! I did find a competent and professional mechanic to do the needed repair. Guarantee does not return phone calls, and performs unauthorized, substandard work. The owner, Gerald, is rude and unprofessional.

Pros: None

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Utterly USELESS! I popped in to have my car looked at and because I couldn't leave the car (having no way home) they asked me to come back the next day at 8am. So sure enough - went to great trouble to be there AT 8am only to be told that they couldn't look at it and wouldn't be able to get to it until 10:30 or 11am. Why did he ask me to come at that time then?? So I asked if I could bring it back at 10:30am or 11am and wait while they had a look. For some reason this was a HUGE issue with them and they kept wanting me to leave the car. Well I simply couldn't do that = having no other way home and surely the whole point of arrving when THEY'VE told me to come is to have the car looked at. I just walked out without my car being seen, as obviously they arn't interested in having the business!!

0
★☆☆☆☆

Utterly USELESS! I popped in to have my car looked at and because I couldn't leave the car (having no way home) they asked me to come back the next day at 8am. So sure enough - went to great trouble to be there AT 8am only to be told that they couldn't look at it and wouldn't be able to get to it until 10:30 or 11am. Why did he ask me to come at that time then?? So I asked if I could bring it back at 10:30am or 11am and wait while they had a look. For some reason this was a HUGE issue with them and they kept wanting me to leave the car. Well I simply couldn't do that = having no other way home and surely the whole point of arrving when THEY'VE told me to come is to have the car looked at. I just walked out without my car being seen, as obviously they arn't interested in having the business!!

Cons: GAVE ME THE COMPLETE RUN AROUND AND NEVER DID EVEN LOOK AT MY CAR!!

 

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