Shavano Pool Co.

★★★★☆
  • 26962 Blanco Rd

    San Antonio, TX 78260

    Map & Directions
  • 210-493-8834

About Shavano Pool Co.

Details

Home Construction & Remodeling

Home Construction & Remodeling
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All the negative reviews are our experience to a "T". We trusted Clyde and his promises only to continue to be duped. Embarrassed to have read these reviews only to believe Clyde when he defended himself against them.

3
★★★★★

All the negative reviews are our experience to a "T". We trusted Clyde and his promises only to continue to be duped. Embarrassed to have read these reviews only to believe Clyde when he defended himself against them.

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Our experience with Shavano Pools was a nightmare. They were punctual and got everything done quickly until we paid at gunite per the contract. Once they had their money that was the end of the progress. Our pool sat there for 6 weeks

3
★★★★★

Our experience with Shavano Pools was a nightmare. They were punctual and got everything done quickly until we paid at gunite per the contract. Once they had their money that was the end of the progress. Our pool sat there for 6 weeks

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Avoid Shavano Pools! We saw Shavano Pools at the Parade of Homes and thought they would be a reputable pool builder. This is not the case. They used to build a lot of pools in San Antonio when they were associated with a few builders, but

3
★★★★★

Avoid Shavano Pools! We saw Shavano Pools at the Parade of Homes and thought they would be a reputable pool builder. This is not the case. They used to build a lot of pools in San Antonio when they were associated with a few builders, but

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My headline speaks for its self! I find it funny if Clyde and Patty were so bad then why is the company still going strong? never been on the news before unlike the others. Thanks again Clyde!

3
★★★★★

My headline speaks for its self! I find it funny if Clyde and Patty were so bad then why is the company still going strong? never been on the news before unlike the others. Thanks again Clyde!

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Shavano Pools built my pool in 2006. I have been extremely satisfied over the years with their quality, service and their honesty. If I ever have another pool built, it will definitely be a Shavano Pool.

3
★★★★★

Shavano Pools built my pool in 2006. I have been extremely satisfied over the years with their quality, service and their honesty. If I ever have another pool built, it will definitely be a Shavano Pool.

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Do I have to give 1 star?

80% of the work was done by sub contractors. This may be OK, if they were watched by the pool company. We've had countless items stolen from out back yard by subcontractors Shavano Pool hired.
Shavano's

3
★★★★★

Do I have to give 1 star?

80% of the work was done by sub contractors. This may be OK, if they were watched by the pool company. We've had countless items stolen from out back yard by subcontractors Shavano Pool hired.
Shavano's

.

Clyde and Jonathan are nice enough at first.
Fairly good design, but as soon as gunnite is put in they are no where to be found.

It was like pulling teeth to get them to come out and finish the job.

I would NEVER recommend them to

3
★★★★★

Clyde and Jonathan are nice enough at first.
Fairly good design, but as soon as gunnite is put in they are no where to be found.

It was like pulling teeth to get them to come out and finish the job.

I would NEVER recommend them to

.

My parents used this company about 7 or 8 years ago and had a great experience with them so my husband and I called them to build our pool. The salesman Jonathan was great and personable. Construction never goes as planned, but Jonathan worked very hard to make it as smooth as possible. My parents have had no problems with their pool and I am confident we will have the same results. I have referred both of our neighbors to them. Thanks for the hard work and coming out to our house late at night and on weekends!

2
★★★★★

My parents used this company about 7 or 8 years ago and had a great experience with them so my husband and I called them to build our pool. The salesman Jonathan was great and personable. Construction never goes as planned, but Jonathan worked very hard to make it as smooth as possible. My parents have had no problems with their pool and I am confident we will have the same results. I have referred both of our neighbors to them. Thanks for the hard work and coming out to our house late at night and on weekends!

Pros: family owned, design, price

Cons: building in helotes, but that not their fault!!

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I was told the pool would take between 10 -12 weeks to complete. It took 9 months to see water in our pool. That??s if you don't count the downpour we had 3 hours after the gunite was shot in. He collects 95% of the money when you think they are really doing serious work. That is when things slow to a snail??s pace. The receptionist runs interference for Clyde. Clyde rarely returns phone calls. Our patio was poured after dark which resulted in uneven colored concrete and many imperfections. They poured our large patio in the dark with the use of one little shop light. Warranty work was not covered because we refused final payment. One of their subcontractors backed over our stone mailbox and it was up to us to get and pay for the stone to replace it. Overall this was a miserable experience. Did I have to put a star up?? If I had it to do over again I would spend the extra money and hire professionals. For the record, subs do the plaster, electric, and gunite. I should start a pool business next ;-)

0
★☆☆☆☆

I was told the pool would take between 10 -12 weeks to complete. It took 9 months to see water in our pool. That??s if you don't count the downpour we had 3 hours after the gunite was shot in. He collects 95% of the money when you think they are really doing serious work. That is when things slow to a snail??s pace. The receptionist runs interference for Clyde. Clyde rarely returns phone calls. Our patio was poured after dark which resulted in uneven colored concrete and many imperfections. They poured our large patio in the dark with the use of one little shop light. Warranty work was not covered because we refused final payment. One of their subcontractors backed over our stone mailbox and it was up to us to get and pay for the stone to replace it. Overall this was a miserable experience. Did I have to put a star up?? If I had it to do over again I would spend the extra money and hire professionals. For the record, subs do the plaster, electric, and gunite. I should start a pool business next ;-)

Pros: maybe the design

Cons: subs, pace of work, substandard materials

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We checked out over 6 custom builders and were blown off by several. Shavano Pools came out and drew a layout that matched our yard exactly. They then created a custom pool to wrap around our trees and house. The construction was always on time and never had any issues with workmen. They were polite and respectful of my property. Since the product was completed, the owner personally came out to make sure we knew how to upkeep the pool and equipment. Highly recommend them!!!

2
★★★★★

We checked out over 6 custom builders and were blown off by several. Shavano Pools came out and drew a layout that matched our yard exactly. They then created a custom pool to wrap around our trees and house. The construction was always on time and never had any issues with workmen. They were polite and respectful of my property. Since the product was completed, the owner personally came out to make sure we knew how to upkeep the pool and equipment. Highly recommend them!!!

Pros: EVERYTHING!

Cons: NONE

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best customer service before the sale, and after...
this is my 2nd pool from them, they are truely a family based company... keep up the good work clyde

2
★★★★★

best customer service before the sale, and after...
this is my 2nd pool from them, they are truely a family based company... keep up the good work clyde

Pros: everything

Cons: nothing

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Pool was built 3 years ago. When I call for service, their receptionist is always rude. Even told me once my issues were not a priority.

During the construction I did not pay them according to their draw plan. Who would agree to pay for 90% when only 50% of the work had been done.

I would not recommend them, keep looking, get referrals.

0
★☆☆☆☆

Pool was built 3 years ago. When I call for service, their receptionist is always rude. Even told me once my issues were not a priority.

During the construction I did not pay them according to their draw plan. Who would agree to pay for 90% when only 50% of the work had been done.

I would not recommend them, keep looking, get referrals.

Pros: Price

Cons: Quality, service after the sale, warranty or lack there of, rude people that work there.

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Price was great. Pool still not finished 4 months after the origan tentative date to finish! Design was great; quality borderline. Very difficult to get them out to finish the work. Have asked my builder to stop recommending them as I would not want anyone else to go through what we have gone through. Dont expect to have a rapid response for repairs! I wish someone would have warned us!

0
★☆☆☆☆

Price was great. Pool still not finished 4 months after the origan tentative date to finish! Design was great; quality borderline. Very difficult to get them out to finish the work. Have asked my builder to stop recommending them as I would not want anyone else to go through what we have gone through. Dont expect to have a rapid response for repairs! I wish someone would have warned us!

Pros: Price

Cons: Service or the lack of it, response time, have yet to finish 6 months after breaking ground

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Great for design, LOUSY for service. It's all about a big push to get to rebar (by which point you've paid 90% of the total eventual cost) and then you have to beg or holler to have the project finished. As for service after the sale, forget about it - they've moved on to some other fool.

1
★★☆☆☆

Great for design, LOUSY for service. It's all about a big push to get to rebar (by which point you've paid 90% of the total eventual cost) and then you have to beg or holler to have the project finished. As for service after the sale, forget about it - they've moved on to some other fool.

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