Omni Dental Group

★★★★☆
  • 1110 W William Cannon Dr Ste 401

    Austin, TX 78745

    Map & Directions
  • 512-445-5811

About Omni Dental Group

Hours
Mon. - Fri. 8am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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HORRIBLE experience. This place overcharges and adds mysterious charges to your bill and will not return calls regarding questionable practices on top of what's already being charged to your insurance. BEWARE! This dental office needs

3
★★★★★

HORRIBLE experience. This place overcharges and adds mysterious charges to your bill and will not return calls regarding questionable practices on top of what's already being charged to your insurance. BEWARE! This dental office needs

.

Notice how the "good" reviews are posted within a couple of days of each other. This indicates that they are not legit, but are being written by Omni DG staff or others connected to ODG in an attempt to hide how bad they are.

3
★★★★★

Notice how the "good" reviews are posted within a couple of days of each other. This indicates that they are not legit, but are being written by Omni DG staff or others connected to ODG in an attempt to hide how bad they are.

.

The office and staff at Omni Dental on William Cannon is exceptional! Dr. Michelle Amsili is and expert dentist and very caring and gentle.The staff is very professional as well. I highly recommend Omni.

3
★★★★★

The office and staff at Omni Dental on William Cannon is exceptional! Dr. Michelle Amsili is and expert dentist and very caring and gentle.The staff is very professional as well. I highly recommend Omni.

.

Excellent dental care! I have been coming to this office for several years and have been a patient of Dr. Amsili and I have always been satsified. She is very professional and experienced yet very personable and I trust her with my dental

3
★★★★★

Excellent dental care! I have been coming to this office for several years and have been a patient of Dr. Amsili and I have always been satsified. She is very professional and experienced yet very personable and I trust her with my dental

.

I want everyone one to know.....I have always had great experiences with Omni Dental. They truely care about the patients, teeth, comfort & will try to work with anyone...cash or INS. It is a family business with PRIDE!

3
★★★★★

I want everyone one to know.....I have always had great experiences with Omni Dental. They truely care about the patients, teeth, comfort & will try to work with anyone...cash or INS. It is a family business with PRIDE!

.

I have clean teeth. I get them cleaned twice a year and I've never had a cavity. After sitting in the waiting room for 20 minutes, I had my x-rays done, then was asked to sit in the waiting room again. Forty minutes later they finally came back and got me. I sat in the dental chair waiting another 10 minutes. The hygienist asked me if I'd at least found a magazine I could read. I told her no, they were all in Spanish. Dr. Amsili immediately came over and told me that the magazines she had out there would have to do because her sister comes and takes all the good ones, so there was no need to complain to them about it. I was not complaining, only answering the question.

Dr. Amsili then told me that my teeth were very, very dirty and that they would have to be scaled. She explained that I would have to make a new appointment, come back, they would put me under and deep clean my teeth. I scheduled the appointment and left.

A week later, after doing some research and checking around I realized I definitely did not need my teeth to be scaled like she had said. I also realized that this procedure was not covered by insurance and would be entirely out of my pocket. I called back and asked to change my appointment to a normal teeth cleaning instead. I was told they could not do that because that was not what the doctor recommended.

Long story short, I paid Omni Dental my initial copay to get yelled at about magazines and told that my teeth were dirty. Because they refused to clean my teeth, I'd used my one appointment covered by insurance that year. My entire dental insurance premium for the year and my copay were a complete waste.

Save yourself the time, the energy and the money, and stay away!!

0
★☆☆☆☆

I have clean teeth. I get them cleaned twice a year and I've never had a cavity. After sitting in the waiting room for 20 minutes, I had my x-rays done, then was asked to sit in the waiting room again. Forty minutes later they finally came back and got me. I sat in the dental chair waiting another 10 minutes. The hygienist asked me if I'd at least found a magazine I could read. I told her no, they were all in Spanish. Dr. Amsili immediately came over and told me that the magazines she had out there would have to do because her sister comes and takes all the good ones, so there was no need to complain to them about it. I was not complaining, only answering the question.

Dr. Amsili then told me that my teeth were very, very dirty and that they would have to be scaled. She explained that I would have to make a new appointment, come back, they would put me under and deep clean my teeth. I scheduled the appointment and left.

A week later, after doing some research and checking around I realized I definitely did not need my teeth to be scaled like she had said. I also realized that this procedure was not covered by insurance and would be entirely out of my pocket. I called back and asked to change my appointment to a normal teeth cleaning instead. I was told they could not do that because that was not what the doctor recommended.

Long story short, I paid Omni Dental my initial copay to get yelled at about magazines and told that my teeth were dirty. Because they refused to clean my teeth, I'd used my one appointment covered by insurance that year. My entire dental insurance premium for the year and my copay were a complete waste.

Save yourself the time, the energy and the money, and stay away!!

.

Dr. Amsili and the staff were efficient and very detailed about my dental needs. She got me in for an appointment at the last minute and was really upbeat considering I probably crashed their schedule. I would definitely recommend this office to anyone in need of a great dentist! She rocks!

2
★★★★★

Dr. Amsili and the staff were efficient and very detailed about my dental needs. She got me in for an appointment at the last minute and was really upbeat considering I probably crashed their schedule. I would definitely recommend this office to anyone in need of a great dentist! She rocks!

Pros: flexible scheduling, will get u in for emergencies

Cons: can't think of any

.

I am very happy about my experiece with this office. My dentist was so great and gentle. I had a little issue with my insurance... this stuff is so confusing! The staff did a good job determining my insurance co-pays. Everyone was very professional. I had to wait a little because of an emergency patient that had come in without an appointment. I appreciate that the staff and dentists accommodate emergencies! I should have written years ago when I started going to this office. Love them!

2
★★★★★

I am very happy about my experiece with this office. My dentist was so great and gentle. I had a little issue with my insurance... this stuff is so confusing! The staff did a good job determining my insurance co-pays. Everyone was very professional. I had to wait a little because of an emergency patient that had come in without an appointment. I appreciate that the staff and dentists accommodate emergencies! I should have written years ago when I started going to this office. Love them!

Pros: Kind people working here

.

I had a GREAT experience at Omni Dental. I did not have to wait long at all for my appointment. Everyone had smiles on their faces and a positive attitude. The assistants were all very nice and helpful. Dr. Amsili was very accommodating and made sure that I was comfortable. He explained the procedure before performing it. I am so glad that I finally found a dentist that really does care.

2
★★★★★

I had a GREAT experience at Omni Dental. I did not have to wait long at all for my appointment. Everyone had smiles on their faces and a positive attitude. The assistants were all very nice and helpful. Dr. Amsili was very accommodating and made sure that I was comfortable. He explained the procedure before performing it. I am so glad that I finally found a dentist that really does care.

Pros: Positive Attitudes, Cheerful

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I have heard nothing but wonderful things about Omni Dental Group from my family and friends. From my initial visit, all the staff and doctors have been so helpful and caring. The staff working in the front really helped me get all of my appointments scheduled in a timely manner. I was having problems with my insurance company not being cooperative and the accounting department was SO helpful. They called my insurance company for me and got everything straightened out. It's nice to go to a dentist office that is productive and efficient.

2
★★★★★

I have heard nothing but wonderful things about Omni Dental Group from my family and friends. From my initial visit, all the staff and doctors have been so helpful and caring. The staff working in the front really helped me get all of my appointments scheduled in a timely manner. I was having problems with my insurance company not being cooperative and the accounting department was SO helpful. They called my insurance company for me and got everything straightened out. It's nice to go to a dentist office that is productive and efficient.

Pros: Nice office with granite countertops, clean restrooms

.

Had an appointment in 01/09. Was seated 30 minutes late, had x-rays done, and then a dentist never came, left at 9:30. An awful customer service experience. Would not recommend them under any circumstance.

0
★☆☆☆☆

Had an appointment in 01/09. Was seated 30 minutes late, had x-rays done, and then a dentist never came, left at 9:30. An awful customer service experience. Would not recommend them under any circumstance.

.

Do NOT waste your time going to this facility. This company does nothing but get your money for the least amount of POOR work and is rude to boot. They were 1 1/4 hours behind schedule with never a apology. They bad mouthed my Orthodontist because they couldn't understand why he needed the baby teeth out that needed removal and why they'd put a wire right back in after it was done
As if a dental assistant has anything but the most basic of oral care knowledge. THANKS CARREER POINT! They tried to turn it on the orthodontist, saying they didn't think he knew what he was doing etc.. The orthodontist wanted to see my son after, and they were making me late to the appointment. I waited 2 1/2 hours in their waiting room with only spanish written magazines.
Micelle the Dentist never explained a single thing (including the injections, drill (they broke off the root) and after care!!! He is 15 (never had teeth out). This facility belongs South of the Border (Not just across the border) but VERY FAR SOUTH! They treat their patients like it's a pain in their neck to have you come in.

DON"T GO DON"T GO DON"T GO

0
★☆☆☆☆

Do NOT waste your time going to this facility. This company does nothing but get your money for the least amount of POOR work and is rude to boot. They were 1 1/4 hours behind schedule with never a apology. They bad mouthed my Orthodontist because they couldn't understand why he needed the baby teeth out that needed removal and why they'd put a wire right back in after it was done
As if a dental assistant has anything but the most basic of oral care knowledge. THANKS CARREER POINT! They tried to turn it on the orthodontist, saying they didn't think he knew what he was doing etc.. The orthodontist wanted to see my son after, and they were making me late to the appointment. I waited 2 1/2 hours in their waiting room with only spanish written magazines.
Micelle the Dentist never explained a single thing (including the injections, drill (they broke off the root) and after care!!! He is 15 (never had teeth out). This facility belongs South of the Border (Not just across the border) but VERY FAR SOUTH! They treat their patients like it's a pain in their neck to have you come in.

DON"T GO DON"T GO DON"T GO

Pros: none

Cons: Bad with kids, rude when they are at fault,n

.

She used to work at OMNI Dental but no longer...while they were managed terribly, she was a great dentist.

2
★★★★☆

She used to work at OMNI Dental but no longer...while they were managed terribly, she was a great dentist.

Pros: very thorough

Cons: terrible management when she was at OMNI Dental

.

I cannot actually vouch for the level of dental care performed by Michelle Amsili because my appointment was cancelled before I could be treated...and the dentist I used to see at OMNI Dental is not even working there anymore...this is likely because it was so poorly managed. The MANAGEMENT of the OMNI Dental facility on William Cannon (&probably their other location) is very unorganized. They do not update your records when you update important information like your telephone number when you come in. This is a MAJOR problem when their policy is to cancel your appointment if they cannot confirm it. It's a huge waste of time to show up to an appointment you have made weeks in advance and taken time off work to attend and they have given it to someone else. Their policy is one thing, but it relies on the fact that they must keep their records updated. The staff is completely unwilling to help & in denial of any fault of thier own. My advice is simple: STAY AWAY FROM OMNI DENTAIL!

0
★☆☆☆☆

I cannot actually vouch for the level of dental care performed by Michelle Amsili because my appointment was cancelled before I could be treated...and the dentist I used to see at OMNI Dental is not even working there anymore...this is likely because it was so poorly managed. The MANAGEMENT of the OMNI Dental facility on William Cannon (&probably their other location) is very unorganized. They do not update your records when you update important information like your telephone number when you come in. This is a MAJOR problem when their policy is to cancel your appointment if they cannot confirm it. It's a huge waste of time to show up to an appointment you have made weeks in advance and taken time off work to attend and they have given it to someone else. Their policy is one thing, but it relies on the fact that they must keep their records updated. The staff is completely unwilling to help & in denial of any fault of thier own. My advice is simple: STAY AWAY FROM OMNI DENTAIL!

Pros: were on my insurance

Cons: terrible staff, policies, & recordkeeping

 

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