Salon Kalea Day Spa

★★★☆☆
  • 3415 S Broadway Ave

    Tyler, TX 75701

    Map & Directions
  • 903-534-1101

3.3077 13
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After having gone there and getting my hair cut in which the stylist did a great job ... I witnessed a few things that i just couldn't believe... This one lady walks in and asks another stylist if she had her meeting with these two other girls... in front of them as one of them was my very own stylist... What kind of business would do that in front of a customer much less in front of the employee... secondly these girls acted like everyone was beneath them.. They won't ever see any of my money again.. also when I asked who that was i was informed the woman who was so rude was the OWNER'S daughter... really?!? That is not right.. As a member of the ownership you need to show more decency and respect than that... Sorry for me after witnessing such a horrible display of customer service/employee treatment why would I ever want to go back... I hope the young lady who did my hair can be strong as she deserves to be treated better than what she is... I will say she did an Awesome Job on my hair... this would have been a rave review on her skills but alas that display i witnessed ruined it for me

1
★☆☆☆☆

After having gone there and getting my hair cut in which the stylist did a great job ... I witnessed a few things that i just couldn't believe... This one lady walks in and asks another stylist if she had her meeting with these two other girls... in front of them as one of them was my very own stylist... What kind of business would do that in front of a customer much less in front of the employee... secondly these girls acted like everyone was beneath them.. They won't ever see any of my money again.. also when I asked who that was i was informed the woman who was so rude was the OWNER'S daughter... really?!? That is not right.. As a member of the ownership you need to show more decency and respect than that... Sorry for me after witnessing such a horrible display of customer service/employee treatment why would I ever want to go back... I hope the young lady who did my hair can be strong as she deserves to be treated better than what she is... I will say she did an Awesome Job on my hair... this would have been a rave review on her skills but alas that display i witnessed ruined it for me

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When I go to a spa or any business, I'd like it to be clean...hire a janitor.

1
★☆☆☆☆

When I go to a spa or any business, I'd like it to be clean...hire a janitor.

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Horrible place...... id rather go to pet smart to get my hair done. I thk the girl who screwed my hair up was high or drunk one.... staff is super rude and from the looks of that place nobody should act "upity".... I will never go back... I heard rumors of this place... people talk but im verifying every bit I heard was true.....

1
★☆☆☆☆

Horrible place...... id rather go to pet smart to get my hair done. I thk the girl who screwed my hair up was high or drunk one.... staff is super rude and from the looks of that place nobody should act "upity".... I will never go back... I heard rumors of this place... people talk but im verifying every bit I heard was true.....

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Great service, followed my sylest to this new location, very relaxing atmoshpere, pretty surrondings, friendly staff, will return for a second time, look forward to trying other services that are offerd at this spa.

4
★★★★☆

Great service, followed my sylest to this new location, very relaxing atmoshpere, pretty surrondings, friendly staff, will return for a second time, look forward to trying other services that are offerd at this spa.

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This was a very nice and relaxing environment. The staff was friendly and courteous. I had an hour swedish massage and I felt like I was floating afterwards. Would definitely recommend this place to anyone.

4
★★★★☆

This was a very nice and relaxing environment. The staff was friendly and courteous. I had an hour swedish massage and I felt like I was floating afterwards. Would definitely recommend this place to anyone.

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I had received a bad haircut from another stylist when I went to Salon Kalea for help. I got a next day appointment and the stylist who helped me treated me respectfully, explaining the problems she saw in the cut and how we would fix it. The atmosphere is delightful and calming in the salon and I would definitely recommend it to anyone who wants a great experience with her personal care concerns.

5
★★★★★

I had received a bad haircut from another stylist when I went to Salon Kalea for help. I got a next day appointment and the stylist who helped me treated me respectfully, explaining the problems she saw in the cut and how we would fix it. The atmosphere is delightful and calming in the salon and I would definitely recommend it to anyone who wants a great experience with her personal care concerns.

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LOVE Salon Kalea! After having a horrible experience at another spa in Tyler, I was skeptical about trying a new one, but Salon Kalea came highly recommended. I wasn't let down. I had a deep tissue massage from Amanda, and it was AMAZING!

5
★★★★★

LOVE Salon Kalea! After having a horrible experience at another spa in Tyler, I was skeptical about trying a new one, but Salon Kalea came highly recommended. I wasn't let down. I had a deep tissue massage from Amanda, and it was AMAZING!

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very relaxing good atmosphere !!! had a nice time got hair cut and pedicure, have also had massages and facials!

5
★★★★★

very relaxing good atmosphere !!! had a nice time got hair cut and pedicure, have also had massages and facials!

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loved my prenatal massage, excellent staff!!! and atmosphere was great! I will be back here soon again...

5
★★★★★

loved my prenatal massage, excellent staff!!! and atmosphere was great! I will be back here soon again...

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This is an awesome place to go to for massage... I will definitely come back...Coco is an excellent massager and does a great job...

5
★★★★★

This is an awesome place to go to for massage... I will definitely come back...Coco is an excellent massager and does a great job...

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In response to the review by Star S. I work at Salon Kalea and I worked on the date you claim you were in, I have never seen anyones hair turn pink and fall out and if the experience was that bad why did you not say something to management? Why would you sit there and let this happen and not speak a word? I have looked back on our appointment book for the last three months and there is no one on our book by the name of Star so I am questioning this review.

5
★★★★★

In response to the review by Star S. I work at Salon Kalea and I worked on the date you claim you were in, I have never seen anyones hair turn pink and fall out and if the experience was that bad why did you not say something to management? Why would you sit there and let this happen and not speak a word? I have looked back on our appointment book for the last three months and there is no one on our book by the name of Star so I am questioning this review.

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First of all the girl at the front was flat out RUDE . She has long dark hair and her name is Sarah... Dont bother with her! She is no help. she rolled her eyes at me and acted like it was a huge deal because I asked for a bottle of water... I guess because the phones were ringing but thats the owners problem. They need to get that place together. Seems to me like they only hire people for their looks not their BRAINS!!

1
★☆☆☆☆

First of all the girl at the front was flat out RUDE . She has long dark hair and her name is Sarah... Dont bother with her! She is no help. she rolled her eyes at me and acted like it was a huge deal because I asked for a bottle of water... I guess because the phones were ringing but thats the owners problem. They need to get that place together. Seems to me like they only hire people for their looks not their BRAINS!!

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I will not go to this salon because the woman who I talked with on the phone was so rude. She acted annoyed that I had questions. If you are going to charge that much for a haircut, you can at least answer a few quick questions.

1
★☆☆☆☆

I will not go to this salon because the woman who I talked with on the phone was so rude. She acted annoyed that I had questions. If you are going to charge that much for a haircut, you can at least answer a few quick questions.

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