Image Cleaners

★★★☆☆

About Image Cleaners

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  • Dry Cleaners
3.25 4
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First time needing a dry cleaner since moving here from Chicago and I was in for sticker shock. I had a two piece suit cleaned and a queen size comforter, without any special decorations or fancy material and my bill was >$57! The part

3
★★★★★

First time needing a dry cleaner since moving here from Chicago and I was in for sticker shock. I had a two piece suit cleaned and a queen size comforter, without any special decorations or fancy material and my bill was >$57! The part

.

owner writes good for his own cleaners and swears by it urban cleaners and image cleaners dont belive me check it out "geo houston" who wrote the reviews about other write for his own cleaners please dont be fool by this guy can be women and men wrote bad reviews for other cleaners and good for his own so custmer beware

0
★☆☆☆☆

owner writes good for his own cleaners and swears by it urban cleaners and image cleaners dont belive me check it out "geo houston" who wrote the reviews about other write for his own cleaners please dont be fool by this guy can be women and men wrote bad reviews for other cleaners and good for his own so custmer beware

Cons: as it says cons

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I brought in 5 shirts and 2 pairs of pants and when I came to pick it up they had only 1 Shirt and 1 pair of pants for me. Obviously I was a bit concerned but I figured it was probaby just a simple mix up and asked them to try to find it w/in a few days and get back to me. I was never contacted back. I called and visited several times over the course of the next 12 days. I gave them specific descriptions of what I was missing but they admitted to me that they never bothered to "physically look for my clothes" only the tickets (which was the source of the problem in the first place). I left several messages for the owner/manager over the 12 day period but he never once got back to me. Everytime i called, at various points in the day, he was convieniently "not here yet" or "left already" and that he'll call me the next morning. Just because a business is doing well doesn't allow them the right to ignore a customer's issues and hope it goes away. I have filed a formal complaint.

0
★☆☆☆☆

I brought in 5 shirts and 2 pairs of pants and when I came to pick it up they had only 1 Shirt and 1 pair of pants for me. Obviously I was a bit concerned but I figured it was probaby just a simple mix up and asked them to try to find it w/in a few days and get back to me. I was never contacted back. I called and visited several times over the course of the next 12 days. I gave them specific descriptions of what I was missing but they admitted to me that they never bothered to "physically look for my clothes" only the tickets (which was the source of the problem in the first place). I left several messages for the owner/manager over the 12 day period but he never once got back to me. Everytime i called, at various points in the day, he was convieniently "not here yet" or "left already" and that he'll call me the next morning. Just because a business is doing well doesn't allow them the right to ignore a customer's issues and hope it goes away. I have filed a formal complaint.

Cons: lost most of my clothes

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They actually get the stains out and your clothes don't smell funny.
My bigest pet peeve is a double crease in my slacks. This is the first cleaners where I have NEVER had a problem with that. They also clean clothes on Saturdays, which has saved my butt.
Owner is nice, knowledgable, service minded and cute.

2
★★★★★

They actually get the stains out and your clothes don't smell funny.
My bigest pet peeve is a double crease in my slacks. This is the first cleaners where I have NEVER had a problem with that. They also clean clothes on Saturdays, which has saved my butt.
Owner is nice, knowledgable, service minded and cute.

Pros: Great cleaning and service

Cons: Parking can be tough

 

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