The Upper Hand Salon: River Oaks

★★★★★
Voted Houston's best hair salon, The Upper Hand, has also been named one of the top hair salons in America by Elle Magazine.
  • 1905 Westheimer Rd

    Houston, TX 77098

    Cross street: Hazard Street

    Map & Directions
  • 713-520-0772

About The Upper Hand Salon: River Oaks

Hours
Tue 9am-8pm, Thu 9am-8pm, Wed 9am-7pm, Fri 9am-5pm, Sat 8am-5pm

Personal Services

Personal Services
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I have been to this salon twice. Both times the bill came to triple what I expected. The first time I was too shy to ask about the breakdown of the bill. The second time I asked - and WOW what a rude awakening.

I came in for highlights ($85)- when the stylist was done putting them in, she said "I will put a toner on you now." Sure - I thought it was part of the process. Nope. another $35 on the bill. Then I asked for a slight trim just to cut off some dry ends. I really don't mind paying for that, so the $67 on top of my bill, while hefty, fine I asked for it. However, she gave me the WORST blow dry - never asked which way do you part, how would you like your blow dry....nada.

Then there was an EXTRA $18 on my bill - and until this day nobody has been able to explain what for....the stylist even tried telling me that it was the charge the salon would charge her because I asked for a print out of the bill. WHAT?!

In short, they are crooks and liars and I refuse to go to such an establishment. Not to mention that when they gave me a refund they shortchanged me by $20. After being yelled at by the rude receptionists, I didn't bother to return. Not then or ever again.

My stylists name was Lyndie Cao - she was good but check your bill ladies!!

1
★☆☆☆☆

I have been to this salon twice. Both times the bill came to triple what I expected. The first time I was too shy to ask about the breakdown of the bill. The second time I asked - and WOW what a rude awakening.

I came in for highlights ($85)- when the stylist was done putting them in, she said "I will put a toner on you now." Sure - I thought it was part of the process. Nope. another $35 on the bill. Then I asked for a slight trim just to cut off some dry ends. I really don't mind paying for that, so the $67 on top of my bill, while hefty, fine I asked for it. However, she gave me the WORST blow dry - never asked which way do you part, how would you like your blow dry....nada.

Then there was an EXTRA $18 on my bill - and until this day nobody has been able to explain what for....the stylist even tried telling me that it was the charge the salon would charge her because I asked for a print out of the bill. WHAT?!

In short, they are crooks and liars and I refuse to go to such an establishment. Not to mention that when they gave me a refund they shortchanged me by $20. After being yelled at by the rude receptionists, I didn't bother to return. Not then or ever again.

My stylists name was Lyndie Cao - she was good but check your bill ladies!!

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.

I have been to this salon twice. Both times the bill came to triple what I expected. The first time I was too shy to ask about the breakdown of the bill. The second time I asked - and WOW what a rude awakening. \r
I came in for highlights

3
★★★★★

I have been to this salon twice. Both times the bill came to triple what I expected. The first time I was too shy to ask about the breakdown of the bill. The second time I asked - and WOW what a rude awakening. \r
I came in for highlights

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One of the top 100 salons in Houston? I think not. I tried this place after receiving a gift card. My first visit was actually fine. I got a manicure and pedicure. I was offered a beverage and made to feel quite relaxed. The technician was

3
★★★★★

One of the top 100 salons in Houston? I think not. I tried this place after receiving a gift card. My first visit was actually fine. I got a manicure and pedicure. I was offered a beverage and made to feel quite relaxed. The technician was

.

This is the best salon EVER! I love my stylist, Penny. Color and cut perfect every single time. And Fibee is a JEWEL: eyebrow tinting, mani-pedi, everything. Everybody in the salon is professional and friendly. I feel pampered when I go

3
★★★★★

This is the best salon EVER! I love my stylist, Penny. Color and cut perfect every single time. And Fibee is a JEWEL: eyebrow tinting, mani-pedi, everything. Everybody in the salon is professional and friendly. I feel pampered when I go

.

John Rubio is the absolute breast!!

3
★★★★★

John Rubio is the absolute breast!!

.

Holden is fantastic!!!! He does the best color and cut I've ever gotten!

3
★★★★★

Holden is fantastic!!!! He does the best color and cut I've ever gotten!

.

Wonderful service! I love my hair!! Go see Trish Lecourias .. What a great find! And right down the street. Support your neighbor business.

3
★★★★★

Wonderful service! I love my hair!! Go see Trish Lecourias .. What a great find! And right down the street. Support your neighbor business.

.

I'm not exaggerating, but I have never had such a bad haircut in my life. Hair stylist's name is Holly. I like to texturize my hair, but she couldn't do it properly - not with regular scissors, not texturizing scissors. One of the first

3
★★★★★

I'm not exaggerating, but I have never had such a bad haircut in my life. Hair stylist's name is Holly. I like to texturize my hair, but she couldn't do it properly - not with regular scissors, not texturizing scissors. One of the first

.

I see Kathy for the Japanese thermal straightening and she is amazing. I have been doing this for 10 years with various stylists and varying results, if done incorrenctly is can be devastating for the hair but when she does it I leave with healthy soft anf bouncy STRAIGHT hair which lasts for almost a year. She takes her times and gives her complete attention which is excatly what is needed. She did my hair for the second time this year and I will never get anyone else to do it. The salon is beautiful and very comfortable and everyone is friendly. Since I have to sit there for 6 hours to get this done that is important!

2
★★★★★

I see Kathy for the Japanese thermal straightening and she is amazing. I have been doing this for 10 years with various stylists and varying results, if done incorrenctly is can be devastating for the hair but when she does it I leave with healthy soft anf bouncy STRAIGHT hair which lasts for almost a year. She takes her times and gives her complete attention which is excatly what is needed. She did my hair for the second time this year and I will never get anyone else to do it. The salon is beautiful and very comfortable and everyone is friendly. Since I have to sit there for 6 hours to get this done that is important!

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Ali\nI had the best eyebrow thread ever in the Upper Hand River Oaks by Fibee. She really is a queen (announced 2010 by City search) of eyebrow threading.

2
★★★★★

Ali\nI had the best eyebrow thread ever in the Upper Hand River Oaks by Fibee. She really is a queen (announced 2010 by City search) of eyebrow threading.

.

I've been going to Kristin Farris for the past 10+ years. I drive in from Sugar Land and have followed her to the Upper Hand. She has always done an amazing job on my color, cut and style. She is truly a Master Colorist....my color always looks natural and fresh, and she knows just what to do with my hair when it needs help! Kristin has always been friendly, personable and professional......makes my drive in worth it!!

2
★★★★★

I've been going to Kristin Farris for the past 10+ years. I drive in from Sugar Land and have followed her to the Upper Hand. She has always done an amazing job on my color, cut and style. She is truly a Master Colorist....my color always looks natural and fresh, and she knows just what to do with my hair when it needs help! Kristin has always been friendly, personable and professional......makes my drive in worth it!!

.

Kristin Farris at the Upper Hand works her magic again. I think all of the sun, salt, and chlorine of the summer was sitting in my hair when I walked in. After a great color job (SHE'S A MASTER WITH CUT, COLOR, STYLE) and a really cool new glaze, I walked out with shiny and fresh looking hair that doesn't have the summer dooldrums anymore.\r\n\r\nI'm a brunette and color is HARD - Kristin always keeps me ""root free"" and consistent with the color - never dull. Love the Upper Hand - nice ambiance!

2
★★★★★

Kristin Farris at the Upper Hand works her magic again. I think all of the sun, salt, and chlorine of the summer was sitting in my hair when I walked in. After a great color job (SHE'S A MASTER WITH CUT, COLOR, STYLE) and a really cool new glaze, I walked out with shiny and fresh looking hair that doesn't have the summer dooldrums anymore.\r\n\r\nI'm a brunette and color is HARD - Kristin always keeps me ""root free"" and consistent with the color - never dull. Love the Upper Hand - nice ambiance!

.

Kristin has been cutting and coloring my hair since we moved to Houston several years ago. She has always done an exemplary job styling my fine, hard to manage hair. She is also very personable, and we always have great conversations. I look great when I leave the salon. I only wish I could bring her home with me to do my hair every day!\n\nI have followed Kristin from one salon to another, and I really enjoy the ambiance and professionalism of the Upper Hand. It is a dynamic place, and I feel like I'm on the cutting edge when I'm there. They seem to do equally well with trendy young fashionistas and with regular clients like me!

2
★★★★★

Kristin has been cutting and coloring my hair since we moved to Houston several years ago. She has always done an exemplary job styling my fine, hard to manage hair. She is also very personable, and we always have great conversations. I look great when I leave the salon. I only wish I could bring her home with me to do my hair every day!\n\nI have followed Kristin from one salon to another, and I really enjoy the ambiance and professionalism of the Upper Hand. It is a dynamic place, and I feel like I'm on the cutting edge when I'm there. They seem to do equally well with trendy young fashionistas and with regular clients like me!

.

We flew to Houston from LA to attend a wedding and heard that the ""Upper Hand"" was a top Houston salon. I spent about $300 to have both my daughter and my hair and make up done. It was SO NOT WORTH it! My stylist was rude and inexperienced, they switched me to another stylist and it wasn't much better (at least she was pleasant) but my hair looked awful. It was so disappointing to have spent so much money to attend the wedding and then not be able to look good for the wedding. I would not recommend this salon to anyone. I was very very disappointed. When I look at the pictures afterward they confirm what a bad job it was. So Sad:) Avoid this place

0
★☆☆☆☆

We flew to Houston from LA to attend a wedding and heard that the ""Upper Hand"" was a top Houston salon. I spent about $300 to have both my daughter and my hair and make up done. It was SO NOT WORTH it! My stylist was rude and inexperienced, they switched me to another stylist and it wasn't much better (at least she was pleasant) but my hair looked awful. It was so disappointing to have spent so much money to attend the wedding and then not be able to look good for the wedding. I would not recommend this salon to anyone. I was very very disappointed. When I look at the pictures afterward they confirm what a bad job it was. So Sad:) Avoid this place

.

I've always been a bit skittish about going to salons; from uppity receptionists to pushy stylists, my original intentions get lost in the mix! Upon my sister's insistence, I figured I'd give this place a try. I called, and the man on the phone asked me some pretty in depth questions, because he ""wants to send me to the best stylist for me"". \r\n\r\nOnce I FINALLY got a parking spot, I went in and was greeted, offered drink, etc. Mikey, the stylist, consulted with me, and did a full head of foils, then cut. It looked amazing! My blonde looks so natural, and Mikey was such a sweetheart! Everyone I spoke with was nice, and the salon had a cool vibe that made me feel relaxed. Now I know why they're called The Upper Hand, cause they've got it!

2
★★★★★

I've always been a bit skittish about going to salons; from uppity receptionists to pushy stylists, my original intentions get lost in the mix! Upon my sister's insistence, I figured I'd give this place a try. I called, and the man on the phone asked me some pretty in depth questions, because he ""wants to send me to the best stylist for me"". \r\n\r\nOnce I FINALLY got a parking spot, I went in and was greeted, offered drink, etc. Mikey, the stylist, consulted with me, and did a full head of foils, then cut. It looked amazing! My blonde looks so natural, and Mikey was such a sweetheart! Everyone I spoke with was nice, and the salon had a cool vibe that made me feel relaxed. Now I know why they're called The Upper Hand, cause they've got it!

.

I got yelled at when I called to make an appointment. Perhaps my accent was too foreign pissed the person off. Do note I am a professor at a top 10 US university with teaching awards from undergraduates so clearly my accent is not a problem.\r\nThere is no excuse to bark at people when they call to make an appointment. It was not the end of the day. It was a nice weekend morning. So likely either this person had a bad night or was simply annoyed with a non-US accent. I will never go to this place because I know if they treat me this way on the phone when it cannot be any better in person. Clearly they need a new, more pleasant person, to pick up the phone or they will lose all clientele.\r\n

0
★☆☆☆☆

I got yelled at when I called to make an appointment. Perhaps my accent was too foreign pissed the person off. Do note I am a professor at a top 10 US university with teaching awards from undergraduates so clearly my accent is not a problem.\r\nThere is no excuse to bark at people when they call to make an appointment. It was not the end of the day. It was a nice weekend morning. So likely either this person had a bad night or was simply annoyed with a non-US accent. I will never go to this place because I know if they treat me this way on the phone when it cannot be any better in person. Clearly they need a new, more pleasant person, to pick up the phone or they will lose all clientele.\r\n

.

Since the very first time Ashley cut and colored my hair two years ago, I have never had my hair touched by anyone but her. I just let her do her thing, whatever she thinks will look best, and trust that it looks good. Every time has always been an excellent result, my hair always looks flattering and healthy. I love getting my hair done, I get to relax and feel pampered with a glass of wine and leave the salon feeling new and confident. Trust her, she'll take good care of you, I promise!

2
★★★★★

Since the very first time Ashley cut and colored my hair two years ago, I have never had my hair touched by anyone but her. I just let her do her thing, whatever she thinks will look best, and trust that it looks good. Every time has always been an excellent result, my hair always looks flattering and healthy. I love getting my hair done, I get to relax and feel pampered with a glass of wine and leave the salon feeling new and confident. Trust her, she'll take good care of you, I promise!

.

I dediced to try a new stylist so I went to one I had seen on a ""Mirror, Mirror"" segment. I found a colorist that colors my hair exactly like I want it. Ashley at the Upper Hand does a real good job and is very thorough. She took into account my skin tone and put lots of hilights to bring lots of dimension to my hair. I get lots of compliments about my hair. I am picky about my hair so I am tickled to have found this styist at this salon. \r\nNext time I go to Ashley, I am getting a cut as well as color. Can't wait.

2
★★★★★

I dediced to try a new stylist so I went to one I had seen on a ""Mirror, Mirror"" segment. I found a colorist that colors my hair exactly like I want it. Ashley at the Upper Hand does a real good job and is very thorough. She took into account my skin tone and put lots of hilights to bring lots of dimension to my hair. I get lots of compliments about my hair. I am picky about my hair so I am tickled to have found this styist at this salon. \r\nNext time I go to Ashley, I am getting a cut as well as color. Can't wait.

.

I have gone to the Upper Hand-River Oaks a few months ago and needed color and a cut. I went to Ashley because a co-worker recommended her, and she gave me the best high lights (and Low lights) I have ever seen. My haircut was so pretty and easy to maintain. (I love that). Any way I have been back to her several times since that first day. If I don't know what I want she will suggest something. She does great color. \r\n\r\nAt least once a week I have someone stop to look at my hair and ask where I go. I guess I need to get cards from Ashley to pass out to people.\r\n\r\nAnyway, she is my Guru.....

2
★★★★★

I have gone to the Upper Hand-River Oaks a few months ago and needed color and a cut. I went to Ashley because a co-worker recommended her, and she gave me the best high lights (and Low lights) I have ever seen. My haircut was so pretty and easy to maintain. (I love that). Any way I have been back to her several times since that first day. If I don't know what I want she will suggest something. She does great color. \r\n\r\nAt least once a week I have someone stop to look at my hair and ask where I go. I guess I need to get cards from Ashley to pass out to people.\r\n\r\nAnyway, she is my Guru.....

.

I first went to Laura about 3 years ago when I was recommended to her old salon by a friend. I got an appointment with Laura by chance since I didn't know any of the stylists and I'm so happy that I did. She was so patient and helpful when I had no idea what I wanted done with my hair. All I knew when I went into the salon was that I wanted my hair lighter. I was pretty nervous because I have very curly hair and I've had the worst experience with getting my hair done, but I left so so happy. Laura started me off with very little color change just so I could get used to the lighter color and see what I thought of it. I think she could tell I was nervous! I've gradually gone blonder and I've always been more than happy with Laura's work.\r\n\r\nShe really knows what she is doing and I recommend everyone I know to her. When she moved to The Upper Hand, I of course followed her there. I hope she never stops doing hair, because I don't want to see anyone else. She is always so nice and patient when I can't decide if I want to change my hair color and she gives me her opinion on whether it would suit me. \r\n\r\nI brought my sister to one appointment a couple months ago so she could meet Laura. Laura was so nice and helpful. She sat my sister down after she finished my color and gave her some ideas for short haircuts. My sister scheduled an appointment with Laura that day. \r\n\r\nI cannot say enough good things about Laura Harris and The Upper Hand. The salon staff is always friendly and the atmosphere is great. Laura is fantastic. She really knows what fits a person best and she is great about letting me know if I want something that wouldn't necessarily work. I wouldn't go to anyone else and I recommend everyone go to Laura!

2
★★★★★

I first went to Laura about 3 years ago when I was recommended to her old salon by a friend. I got an appointment with Laura by chance since I didn't know any of the stylists and I'm so happy that I did. She was so patient and helpful when I had no idea what I wanted done with my hair. All I knew when I went into the salon was that I wanted my hair lighter. I was pretty nervous because I have very curly hair and I've had the worst experience with getting my hair done, but I left so so happy. Laura started me off with very little color change just so I could get used to the lighter color and see what I thought of it. I think she could tell I was nervous! I've gradually gone blonder and I've always been more than happy with Laura's work.\r\n\r\nShe really knows what she is doing and I recommend everyone I know to her. When she moved to The Upper Hand, I of course followed her there. I hope she never stops doing hair, because I don't want to see anyone else. She is always so nice and patient when I can't decide if I want to change my hair color and she gives me her opinion on whether it would suit me. \r\n\r\nI brought my sister to one appointment a couple months ago so she could meet Laura. Laura was so nice and helpful. She sat my sister down after she finished my color and gave her some ideas for short haircuts. My sister scheduled an appointment with Laura that day. \r\n\r\nI cannot say enough good things about Laura Harris and The Upper Hand. The salon staff is always friendly and the atmosphere is great. Laura is fantastic. She really knows what fits a person best and she is great about letting me know if I want something that wouldn't necessarily work. I wouldn't go to anyone else and I recommend everyone go to Laura!

.

Went to Ashley because she was recommended by my good friend. Asked for no red in my blonde highlights and she used toner during shampoo...toner is not what I expected. The color is totally not what I wanted. Too blonde and solid looking. The lowlights do not look like my hair color and are on the red side. I would not recommend or use this salon again. Now I have dark roots showing and look like I color my hair instead of the natural look I was used to. Do not go here.

0
★☆☆☆☆

Went to Ashley because she was recommended by my good friend. Asked for no red in my blonde highlights and she used toner during shampoo...toner is not what I expected. The color is totally not what I wanted. Too blonde and solid looking. The lowlights do not look like my hair color and are on the red side. I would not recommend or use this salon again. Now I have dark roots showing and look like I color my hair instead of the natural look I was used to. Do not go here.

.

I have been going to Laura Harris for 10 years and I love her!! I have had nothing but great hair over the years and even commute from Katy just to see her! I get compliments on my hair the day I get it cut and the week BEFORE I get it cut again. Many of my friends have started to go to her as well. She cuts it in a way that it always grows out well and she is a master colorist. She is always ""in the know"" with the current trends. She is very honest with me about what will look good with my face. Most of the time, I just sit in her chair and let her do her thing (I mean, she is the expert)! I whole-heartedly recommend her and The Upper Hand.

2
★★★★★

I have been going to Laura Harris for 10 years and I love her!! I have had nothing but great hair over the years and even commute from Katy just to see her! I get compliments on my hair the day I get it cut and the week BEFORE I get it cut again. Many of my friends have started to go to her as well. She cuts it in a way that it always grows out well and she is a master colorist. She is always ""in the know"" with the current trends. She is very honest with me about what will look good with my face. Most of the time, I just sit in her chair and let her do her thing (I mean, she is the expert)! I whole-heartedly recommend her and The Upper Hand.

.

I love Laura and her work. She has been my stylist for 5 years and has always done a super job. I always get a perfect cut and a nice conversation. I won't let anyone else touch my hair.

2
★★★★★

I love Laura and her work. She has been my stylist for 5 years and has always done a super job. I always get a perfect cut and a nice conversation. I won't let anyone else touch my hair.

.

Everyone is entitled to their opinions, however, sometimes I believe they can be somewhat misguided. Being afforded the liberty and freedom of speech, I would like to express my sincere gratitude and appreciation for the Upper Hand Salon (River Oaks), in Houston, Texas. I specifically would like to express my thanks and gratitude to Laura Harris who has been my stylist for over 18 years. I was among her clientele when she was just 22 years old. She has done everything from coloring (including high-lighting and low-lighting) to cutting and in 18 years I have never been anything less than very satisfied. Even other master stylists comment to me that whoever cut my hair knew what they were doing! Laura is a very conscientious stylist who takes the time to learn my likes and dislikes. She has been courteous and honest enough to inform me if my requested style is either flattering or unflattering to my features, as opposed to just taking my money and sending me on my way. Her hair styles have always been a blend of trendy and appropriate ? no ?old lady? styles for me! I appreciate her so much in a society that has become so self-seeking and self absorbed. I respect and appreciate her talent and the experience she has in her field. There are always two forces at work in the world: good and evil, positive and negative. I have selected to be the positive voice on behalf of not only a wonderful salon, but a wonderful array of dedicated people who have the best interests of their clients in mind. I want them all to know that I appreciate them very much and I am honored to have been Laura?s client for so many years. Thank you for your service. Keep up the good work, and I will see you guys in a couple of weeks to shape up my wonderful new style that makes this 56 year old look like I am 36. God Bless.

2
★★★★★

Everyone is entitled to their opinions, however, sometimes I believe they can be somewhat misguided. Being afforded the liberty and freedom of speech, I would like to express my sincere gratitude and appreciation for the Upper Hand Salon (River Oaks), in Houston, Texas. I specifically would like to express my thanks and gratitude to Laura Harris who has been my stylist for over 18 years. I was among her clientele when she was just 22 years old. She has done everything from coloring (including high-lighting and low-lighting) to cutting and in 18 years I have never been anything less than very satisfied. Even other master stylists comment to me that whoever cut my hair knew what they were doing! Laura is a very conscientious stylist who takes the time to learn my likes and dislikes. She has been courteous and honest enough to inform me if my requested style is either flattering or unflattering to my features, as opposed to just taking my money and sending me on my way. Her hair styles have always been a blend of trendy and appropriate ? no ?old lady? styles for me! I appreciate her so much in a society that has become so self-seeking and self absorbed. I respect and appreciate her talent and the experience she has in her field. There are always two forces at work in the world: good and evil, positive and negative. I have selected to be the positive voice on behalf of not only a wonderful salon, but a wonderful array of dedicated people who have the best interests of their clients in mind. I want them all to know that I appreciate them very much and I am honored to have been Laura?s client for so many years. Thank you for your service. Keep up the good work, and I will see you guys in a couple of weeks to shape up my wonderful new style that makes this 56 year old look like I am 36. God Bless.

.

Laura's been styling my hair for over 6 years now. And i am always pleased with my new ""do"" when I leave the salon. I've had cut, color, highlights & lowlights - been very happy with all. She will truthfully tell you what will look good on you and knows the latest trends. Before Laura, I bounced around from several salons/stylists unhappy with each. After sitting in her chair once, I knew I had found my new hair stylist. Where ever Laura goes in the Houston area I will follow. Good ones are much too hard to find - I'm a client for life! \r\n\r\nThe Upper Hand has a wonderful atmosphere, I can't wait to experience their other services. Laura and The Upper Hand get 2 thumbs up from me!!

2
★★★★★

Laura's been styling my hair for over 6 years now. And i am always pleased with my new ""do"" when I leave the salon. I've had cut, color, highlights & lowlights - been very happy with all. She will truthfully tell you what will look good on you and knows the latest trends. Before Laura, I bounced around from several salons/stylists unhappy with each. After sitting in her chair once, I knew I had found my new hair stylist. Where ever Laura goes in the Houston area I will follow. Good ones are much too hard to find - I'm a client for life! \r\n\r\nThe Upper Hand has a wonderful atmosphere, I can't wait to experience their other services. Laura and The Upper Hand get 2 thumbs up from me!!

.

I've been going to Laura for 7 years - she consistently cuts my hair to the perfect length/style. Now that she is at the Upper Hand, she is combining her great talents with a great salon! I've recommended her to countless people over the years and I'm confident recommending her now. Give it a shot!

2
★★★★★

I've been going to Laura for 7 years - she consistently cuts my hair to the perfect length/style. Now that she is at the Upper Hand, she is combining her great talents with a great salon! I've recommended her to countless people over the years and I'm confident recommending her now. Give it a shot!

.

We are new in town and my wife booked a haircut which cost her $70. It lasted about an hour and included a shampoo, flat iron, and cut. I was in need of a haircut myself so made an appointment with a stylist Kristin. Granted I have not been there before, but I have short asian hair that normally is an in and out sort of cut. My wash took about 5 minutes, and my stylist used clippers to do the sides and back of my hair, and used shears quickly on the top of my head. Total time cutting maybe 8-9 minutes. Total cost $60+. Buyer beware there is no standardization at this salon for any prices/services provided, prices are set by individual stylists depending on what they think they can charge, and prices vary dramatically from stylist to stylist. I was looking for a new consistent place to get my haircuts, but my feeling on The Upper Hand is that you will get fleeced. When I inquired about the price with the management he told me that the stylist that cut my hair came from a ""fancy"" salon and I must have received a ""fancy"" clipper cut???

0
★☆☆☆☆

We are new in town and my wife booked a haircut which cost her $70. It lasted about an hour and included a shampoo, flat iron, and cut. I was in need of a haircut myself so made an appointment with a stylist Kristin. Granted I have not been there before, but I have short asian hair that normally is an in and out sort of cut. My wash took about 5 minutes, and my stylist used clippers to do the sides and back of my hair, and used shears quickly on the top of my head. Total time cutting maybe 8-9 minutes. Total cost $60+. Buyer beware there is no standardization at this salon for any prices/services provided, prices are set by individual stylists depending on what they think they can charge, and prices vary dramatically from stylist to stylist. I was looking for a new consistent place to get my haircuts, but my feeling on The Upper Hand is that you will get fleeced. When I inquired about the price with the management he told me that the stylist that cut my hair came from a ""fancy"" salon and I must have received a ""fancy"" clipper cut???

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Lauren (Laura) cut and highlighted my hair. I saw a lady in the salon and loved her haircut & color. I told her so and that woman was nice enough to show her hair to Lauren. Actually, I wanted my hair a little longer. Lauren said she would cut my hair so it would touch my shoulders. I am so disappointed in my color she did plus she cut my hair very short including my bangs, which I told her my hair is curly to be very careful cutting my bangs. I told her they were too short and she said they must have been too short to begin with because she only cut an 8th of an inch. I wanted light blond hair and she made it darker. A lot darker than the woman in the salon. I knew my hair couldn't handle any more color that day, so I paid the $265.00. I left on my 7 cruise and called today to see if she could lighten my hair. She said she would but would charge me at least $50.00 more dollars. I think she should repair the color at no charge. My hair is way too short, which she can't do anything about that & the color is dull and too dark with red. I got in the water one time and barely got my hair wet, so that can't be reason my color looks bad. I would never recommend this stylist to anyone!

0
★☆☆☆☆

Lauren (Laura) cut and highlighted my hair. I saw a lady in the salon and loved her haircut & color. I told her so and that woman was nice enough to show her hair to Lauren. Actually, I wanted my hair a little longer. Lauren said she would cut my hair so it would touch my shoulders. I am so disappointed in my color she did plus she cut my hair very short including my bangs, which I told her my hair is curly to be very careful cutting my bangs. I told her they were too short and she said they must have been too short to begin with because she only cut an 8th of an inch. I wanted light blond hair and she made it darker. A lot darker than the woman in the salon. I knew my hair couldn't handle any more color that day, so I paid the $265.00. I left on my 7 cruise and called today to see if she could lighten my hair. She said she would but would charge me at least $50.00 more dollars. I think she should repair the color at no charge. My hair is way too short, which she can't do anything about that & the color is dull and too dark with red. I got in the water one time and barely got my hair wet, so that can't be reason my color looks bad. I would never recommend this stylist to anyone!

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If you are looking for a red hair colorist, look no more. Trust me when I tell you, and I have looked everywhere, Kathy is the best! So get ready for the BEST RED EVER!!

2
★★★★★

If you are looking for a red hair colorist, look no more. Trust me when I tell you, and I have looked everywhere, Kathy is the best! So get ready for the BEST RED EVER!!

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Trish is without a doubt the best stylist I have ever had. Behind her chair she is remarkable. Her style and energy are unmatched. I've been going to her for over two years now and she still manages to amaze me. She even managed to make me look good when she shaved my head. Also, everyone I have referred to her has been taken care of just like family. If you ever book at the Upper Hand you have to go to Trish, she's the best!

2
★★★★★

Trish is without a doubt the best stylist I have ever had. Behind her chair she is remarkable. Her style and energy are unmatched. I've been going to her for over two years now and she still manages to amaze me. She even managed to make me look good when she shaved my head. Also, everyone I have referred to her has been taken care of just like family. If you ever book at the Upper Hand you have to go to Trish, she's the best!

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The Upper Hand staff is very helpful and makes me feel welcomed very time I visit. Rachel, the owner, always greets me by name when she sees me in the shop. Cari is a fantastic colorist ( she can fix any color disaster created by less experienced hair stylists), her cuts are excellent and up to date, and her updos are chic and sexy. I look forward to my visits to the Upper Hand every time I go.

2
★★★★★

The Upper Hand staff is very helpful and makes me feel welcomed very time I visit. Rachel, the owner, always greets me by name when she sees me in the shop. Cari is a fantastic colorist ( she can fix any color disaster created by less experienced hair stylists), her cuts are excellent and up to date, and her updos are chic and sexy. I look forward to my visits to the Upper Hand every time I go.

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John Rubio is such a talented hair stylist! He's given me great ideas for new looks and am always so happy with hair. I also had my wedding party get their hair done at The Upper Hand. They did an amazing job and even helped set up a sitting area for our food and wine. The only bad thing is that The Upper Hand is pricey but it's not that much different from other high end salons. It's worth it!

2
★★★★★

John Rubio is such a talented hair stylist! He's given me great ideas for new looks and am always so happy with hair. I also had my wedding party get their hair done at The Upper Hand. They did an amazing job and even helped set up a sitting area for our food and wine. The only bad thing is that The Upper Hand is pricey but it's not that much different from other high end salons. It's worth it!

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John is my ""hair angel""! He's the best hair stylist in Houston...Cuts, Color, Blow outs...you will walk away from his chair feeling fabulous!!!!

2
★★★★★

John is my ""hair angel""! He's the best hair stylist in Houston...Cuts, Color, Blow outs...you will walk away from his chair feeling fabulous!!!!

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I really appreciate the personal attention and friendliness of Jennifer. Recently, I ran into another hair stylist whom I had known 10 years ago; she describes herself as an expert colorist and highly complimented Jennifer's great coloring tehcique and highlights.

2
★★★★★

I really appreciate the personal attention and friendliness of Jennifer. Recently, I ran into another hair stylist whom I had known 10 years ago; she describes herself as an expert colorist and highly complimented Jennifer's great coloring tehcique and highlights.

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I moved to Houston 5 years ago from Atlanta, GA and went to many salons looking for a stylist who could do blonde highlights without looking too unnatural. After 3 years of looking, my search stopped with The Upper Hand. Mikey Daly is the best hair stylist that I have ever had. Not only does she make my hair look natural, but she also is a lot of fun and really cares about her clients. Also the owner Rachel remembered my name after my first visit to the salon and always greets me with a smile. I recommend The Upper Hand for anyone that wants to go relax at a salon with a great atmosphere and great people.

2
★★★★★

I moved to Houston 5 years ago from Atlanta, GA and went to many salons looking for a stylist who could do blonde highlights without looking too unnatural. After 3 years of looking, my search stopped with The Upper Hand. Mikey Daly is the best hair stylist that I have ever had. Not only does she make my hair look natural, but she also is a lot of fun and really cares about her clients. Also the owner Rachel remembered my name after my first visit to the salon and always greets me with a smile. I recommend The Upper Hand for anyone that wants to go relax at a salon with a great atmosphere and great people.

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Just looking for any more information about this place...

2
★★★★☆

Just looking for any more information about this place...

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Is Alex Hernandez . Alex is currently apprenticing with the Best Stylist in Houston, John Rubio. John is an excellent hairstylist with amazing talents which should be recognized.\r\n\r\nI give kuddos to John for his expertise and his knowledge which he is sharing with Alex.\r\n\r\nWay to go, John and Aex. YOU ROCK!!

2
★★★★★

Is Alex Hernandez . Alex is currently apprenticing with the Best Stylist in Houston, John Rubio. John is an excellent hairstylist with amazing talents which should be recognized.\r\n\r\nI give kuddos to John for his expertise and his knowledge which he is sharing with Alex.\r\n\r\nWay to go, John and Aex. YOU ROCK!!

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I currently live in Los Angeles, and have been living there for over year. While there are hundreds respectable boutiques and ritzy salons in LA, I scheduled a special trip to Houston...just to get my hair done by Trish at The Upper Hand. \n\nAll 3 women in my family (who all who have VERY different tastes) choose Trish to do their hair: My sister, who has a more ""funky"", experimental style. My mom, who prefers a style that is easy to manage, fun. and age appropriate. And me, ultra conservative and unwilling to change. \n\nAll three of us ALWAYS come out happy with the work that Trish has done. This fact serves as a tremendous testament to Trish's versatility, her willingness to LISTEN to her clients, and her flat-out talent. \n\nI highly recommend Trish at The Upper Hand! She is incredible!\n

2
★★★★★

I currently live in Los Angeles, and have been living there for over year. While there are hundreds respectable boutiques and ritzy salons in LA, I scheduled a special trip to Houston...just to get my hair done by Trish at The Upper Hand. \n\nAll 3 women in my family (who all who have VERY different tastes) choose Trish to do their hair: My sister, who has a more ""funky"", experimental style. My mom, who prefers a style that is easy to manage, fun. and age appropriate. And me, ultra conservative and unwilling to change. \n\nAll three of us ALWAYS come out happy with the work that Trish has done. This fact serves as a tremendous testament to Trish's versatility, her willingness to LISTEN to her clients, and her flat-out talent. \n\nI highly recommend Trish at The Upper Hand! She is incredible!\n

Pros: Incredible expertise, fun environment, free wine. :)

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I thought someone was going to tell me what style they thought would look best for my face shape etc. I do not think the haircut I got was worth 80.00.

0
★☆☆☆☆

I thought someone was going to tell me what style they thought would look best for my face shape etc. I do not think the haircut I got was worth 80.00.

Pros: very expensive

Cons: expensive

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I have always gone to Aveda Salons because I loved the way they trained their staff. A couple of the people from my Aveda Salon migrated over to the Upper Hand and I didn't know what to expect. When I walked in, I was so impressed with the atmosphere; WAY better than Aveda, if that's possible. The owner is very nice. You MUST get your eyebrows done by Lisa; she has rightfully earned the nickname ""The eyebrow Queen"" in Houston. She is enchanting, and does the most beautiful eyebrows without hurting you. Each one fits the person. And Jennifer Ridings is the best hair artist ever! I always go in looking like a sheepdog and come out looking like I should be a news anchor! Try this place out. You won't be disappointed! P. Vandervoort.

2
★★★★★

I have always gone to Aveda Salons because I loved the way they trained their staff. A couple of the people from my Aveda Salon migrated over to the Upper Hand and I didn't know what to expect. When I walked in, I was so impressed with the atmosphere; WAY better than Aveda, if that's possible. The owner is very nice. You MUST get your eyebrows done by Lisa; she has rightfully earned the nickname ""The eyebrow Queen"" in Houston. She is enchanting, and does the most beautiful eyebrows without hurting you. Each one fits the person. And Jennifer Ridings is the best hair artist ever! I always go in looking like a sheepdog and come out looking like I should be a news anchor! Try this place out. You won't be disappointed! P. Vandervoort.

Pros: Great Atmosphere, Professionals all the way!

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I am new to Houston and was looking for a salon. I am very picky when it comes to my hair and was considering going back to the State where I lived before to avoid changing hair salons. That would have been a total mistake.\r\n\r\nI am glad I found reviews for The Upper Hand and gave it a try. I went there yesterday and I have to say I have never been more pleased about the results. I got highlights, lowlights and a hair cut. The stylist really listened to me and was extremely careful with my delicate hair. My hair looks FANTASTIC. Plus, the salon is beautiful and the service is excellent. These people really invest in having top professionals and in creating a wonderful experience. \r\n\r\nDefinitely coming back!!!

2
★★★★★

I am new to Houston and was looking for a salon. I am very picky when it comes to my hair and was considering going back to the State where I lived before to avoid changing hair salons. That would have been a total mistake.\r\n\r\nI am glad I found reviews for The Upper Hand and gave it a try. I went there yesterday and I have to say I have never been more pleased about the results. I got highlights, lowlights and a hair cut. The stylist really listened to me and was extremely careful with my delicate hair. My hair looks FANTASTIC. Plus, the salon is beautiful and the service is excellent. These people really invest in having top professionals and in creating a wonderful experience. \r\n\r\nDefinitely coming back!!!

Pros: Great Stylists

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Jennifer Ridings is the BEST Hair Dresser ever! She is new to The Upper Hand, but if they're smart, they'll keep her around forever! I went in to the salon on my lunch break looking like a HOT MESS to get a hair cut... in one hour she had me walking out like Miss America! She cut my hair EXACTLY how I wanted and when I went back to work my co-workers couldn't believe the transformation! If you need a new look or to freshen up an old look, schedule an appointment with Jennifer ~ I promise you'll love how you look and feel!!!

2
★★★★★

Jennifer Ridings is the BEST Hair Dresser ever! She is new to The Upper Hand, but if they're smart, they'll keep her around forever! I went in to the salon on my lunch break looking like a HOT MESS to get a hair cut... in one hour she had me walking out like Miss America! She cut my hair EXACTLY how I wanted and when I went back to work my co-workers couldn't believe the transformation! If you need a new look or to freshen up an old look, schedule an appointment with Jennifer ~ I promise you'll love how you look and feel!!!

Pros: Friendly Enviroment, Clean, Relaxing, Professional

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I went to Mikey for the first time to get my light brown hair highlighted. I wanted a natural, well-blended color that looked like I had been in the sun. Lucky for me, she had the perfect colors in mind even though I didn't describe it well. I absolutely love my color, and I don't ever think that. Plus, my hair even feels healthier than it did before walking in to the upper hand. Thank you for my great new hair. I definitely found my colorist!

2
★★★★★

I went to Mikey for the first time to get my light brown hair highlighted. I wanted a natural, well-blended color that looked like I had been in the sun. Lucky for me, she had the perfect colors in mind even though I didn't describe it well. I absolutely love my color, and I don't ever think that. Plus, my hair even feels healthier than it did before walking in to the upper hand. Thank you for my great new hair. I definitely found my colorist!

Pros: Awesome highlights! Very cool stylist with great prices.

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I switched stylists and started going to Penny several months ago. I had been trying to get my hair back in shape for many months after a neglectful stylist left my highlights on too long under the dryer and ruined my hair. My hair was over bleached, dry, brittle and drab. The first thing that Penny recommended was the Keratin treatment. In one sitting my hair went from straw to silky and shiny! The treatment lasts about 4 months and is so worth the money! Next Penny recommended softer, less harsh blonde highlights. I love my hair now! I have finally found a stylist who knows how to do blondes!

2
★★★★★

I switched stylists and started going to Penny several months ago. I had been trying to get my hair back in shape for many months after a neglectful stylist left my highlights on too long under the dryer and ruined my hair. My hair was over bleached, dry, brittle and drab. The first thing that Penny recommended was the Keratin treatment. In one sitting my hair went from straw to silky and shiny! The treatment lasts about 4 months and is so worth the money! Next Penny recommended softer, less harsh blonde highlights. I love my hair now! I have finally found a stylist who knows how to do blondes!

Pros: She listens!

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I look forward to going to this salon!! I usually dread getting my hair done, but Penny and the other stylists\r\nmake it a fabulous experience.. My hair has never been \r\nmore Healthy and Beautiful.. Thank you Upper hand

2
★★★★★

I look forward to going to this salon!! I usually dread getting my hair done, but Penny and the other stylists\r\nmake it a fabulous experience.. My hair has never been \r\nmore Healthy and Beautiful.. Thank you Upper hand

Pros: Beauty salon, very talented stylists

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I just had my first appointment with Jennifer for highlights and a haircut. A friend at work recommended her. She was awsome, she listened to what I wanted and made suggestions, we agreed on the end result and then she delivered. I scheduled my next appointment before leaving. She was great, up to date stylish etc., and my hair looks amazing. The whole place is really nice.

2
★★★★★

I just had my first appointment with Jennifer for highlights and a haircut. A friend at work recommended her. She was awsome, she listened to what I wanted and made suggestions, we agreed on the end result and then she delivered. I scheduled my next appointment before leaving. She was great, up to date stylish etc., and my hair looks amazing. The whole place is really nice.

Pros: great service

Cons: can't think of any

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I read all the great reviews and decided to try this place. I went in for a routine highlight and cut. I was put with Penny i immediately asked her how long she had been doing hair and she told me she started in August but had done hair for a little bit before she had children. It took her over 3 hours to highlight my hair and she spent maybe 20 minutes cutting it. She was complaining about how long it was taking the entire time and i found it hard to hold a conversation with her. She totally botched my highlights and my hair turned out really ashy with huge clumpy uneven highlights. We both immediately noticed so she offered to fix it by putting a toner in.... the toner turned my hair orange!! I could tell she knew she rushed through my hair and she messed up. All she wanted to do was get out of there and go home. She kept reminding me what time it was and how her plans had been ruined. She was extremely rude and i will never go back. I would not recommend this place to a friend.

0
★☆☆☆☆

I read all the great reviews and decided to try this place. I went in for a routine highlight and cut. I was put with Penny i immediately asked her how long she had been doing hair and she told me she started in August but had done hair for a little bit before she had children. It took her over 3 hours to highlight my hair and she spent maybe 20 minutes cutting it. She was complaining about how long it was taking the entire time and i found it hard to hold a conversation with her. She totally botched my highlights and my hair turned out really ashy with huge clumpy uneven highlights. We both immediately noticed so she offered to fix it by putting a toner in.... the toner turned my hair orange!! I could tell she knew she rushed through my hair and she messed up. All she wanted to do was get out of there and go home. She kept reminding me what time it was and how her plans had been ruined. She was extremely rude and i will never go back. I would not recommend this place to a friend.

Pros: Beautiful Salon

Cons: Unexperienced & rude colorist

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Kecia's started doing my hair in high school. She's super creative and loves to try new things all the time! I highly recommend her :)

2
★★★★★

Kecia's started doing my hair in high school. She's super creative and loves to try new things all the time! I highly recommend her :)

Pros: Kecia's the best hair stylist!

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Very talented stylist.... comes by it naturally!

2
★★★★★

Very talented stylist.... comes by it naturally!

Pros: Great stylist

.

The first time I went to The Upper Hand I was a little intimidated, being in River Oaks and all, but when I walked in I felt right at home. Everyone was so friendly and welcoming. Especially Kecia, the girl who did my hair treatment. She was wonderful!! Not only is my hair fabulous, but she was so lovely to chit chat with as well. I would deffinitely recommend this salon and Kecia to anyone looking for a great new do!!

2
★★★★★

The first time I went to The Upper Hand I was a little intimidated, being in River Oaks and all, but when I walked in I felt right at home. Everyone was so friendly and welcoming. Especially Kecia, the girl who did my hair treatment. She was wonderful!! Not only is my hair fabulous, but she was so lovely to chit chat with as well. I would deffinitely recommend this salon and Kecia to anyone looking for a great new do!!

Pros: best color in town

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