Floral Elegance LTD

★★★★★
  • 1039 Donaldson Ave 2106

    San Antonio, TX 78228

    Map & Directions
  • 210-434-1133

About Floral Elegance LTD

Categories
Hours
Monday - Friday 8 am-5:00 pm Saturday's by Appointment We take orders over the Phone when closed

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We found Floral Elegance on a wedding website in December 2010 and after much research, we decided to go with them for our wedding because of their beautiful arrangements and good reviews. Our wedding was not for a while, but we felt it was necessary to book our date: 9-10-11.

I emailed Adriana about our interest and she responded quickly. She asked us what we were looking for and for our budget. She then proceeded to email me with what she proposed we could do for our budget and she set up an appointment for me and my fiance to go into their store.

Upon arrival at the shop, we were met by a male assistant that informed us that Adriana would not be available because she was meeting with another bride (she said she would personally be meeting with us). Adriana's husband seemed to feel bad that we were not able to meet with Adriana, so he tryed to intercept our questions, but only made things harder for us. The assistant had no clue what we were working on with Adriana and pushed his own ideas on us. Everytime we would try to give him an idea of what we wanted, he persuaded us against it.

Due to HIS flower choices for us, it caused our proposal price to go up $1000 (we did not discover this price difference until 2 weeks later when they emailed us)!!! They were unable to provide us with vases to our liking (which they insisted on purchasing for us-to add to our price), so we told them not to include it in our pricing.

After several emails back and forth (over a 4 month time period) we became very frustrated and decided to wait a little while to decide on the flowers (since we had put $ down to secure our date and had time).

It would take at least a week for a response, up to 3 weeks on one occasion.

After still not having a signed proposal or agreed upon flowers, Adriana emailed me and requested us to pay a 50% deposit. WE DIDN'T EVEN KNOW WHAT FLOWERS/VASES OR ARRANGEMENTS WE NEEDED, but they were still asking for money.

Now after some hardships, we are unable to shell out $3300 in flowers, and have decided to use that money some where else that might be more useful. We emailed Adriana to see if we could use the $150 deposit we put down towards a bouquet for myself (so I can still have a beautiful bouquet) and she responded:

"I am sorry we cannot use the deposit on a cancelled wedding contract for 1 floral bouquet. You are basically cancelling the contract and want to use the $150.00 on one item. The $150.00 is part of the time spent on putting everything together and research for ideas done especially for your wedding . I hope you understand."

Really?!?!? We never even saw this lady and her ASSISTANT met with us once for 1 hour, sent maybe 4 emails and they can't give us flowers for the money we spent? I think that is very rude considering the service we received.

Floral Elegance is obviously a retailer that has to overprice their flowers for the retail space they pay for and refuse to honor money when it is put down for services. I was excited to have them cater our wedding, but I feel that because we weren't willing to pay more than $3,000 for flowers they are not going to accomodate us as well as the up-scale weddings in Stone Oak that they cater to.

1
★☆☆☆☆

We found Floral Elegance on a wedding website in December 2010 and after much research, we decided to go with them for our wedding because of their beautiful arrangements and good reviews. Our wedding was not for a while, but we felt it was necessary to book our date: 9-10-11.

I emailed Adriana about our interest and she responded quickly. She asked us what we were looking for and for our budget. She then proceeded to email me with what she proposed we could do for our budget and she set up an appointment for me and my fiance to go into their store.

Upon arrival at the shop, we were met by a male assistant that informed us that Adriana would not be available because she was meeting with another bride (she said she would personally be meeting with us). Adriana's husband seemed to feel bad that we were not able to meet with Adriana, so he tryed to intercept our questions, but only made things harder for us. The assistant had no clue what we were working on with Adriana and pushed his own ideas on us. Everytime we would try to give him an idea of what we wanted, he persuaded us against it.

Due to HIS flower choices for us, it caused our proposal price to go up $1000 (we did not discover this price difference until 2 weeks later when they emailed us)!!! They were unable to provide us with vases to our liking (which they insisted on purchasing for us-to add to our price), so we told them not to include it in our pricing.

After several emails back and forth (over a 4 month time period) we became very frustrated and decided to wait a little while to decide on the flowers (since we had put $ down to secure our date and had time).

It would take at least a week for a response, up to 3 weeks on one occasion.

After still not having a signed proposal or agreed upon flowers, Adriana emailed me and requested us to pay a 50% deposit. WE DIDN'T EVEN KNOW WHAT FLOWERS/VASES OR ARRANGEMENTS WE NEEDED, but they were still asking for money.

Now after some hardships, we are unable to shell out $3300 in flowers, and have decided to use that money some where else that might be more useful. We emailed Adriana to see if we could use the $150 deposit we put down towards a bouquet for myself (so I can still have a beautiful bouquet) and she responded:

"I am sorry we cannot use the deposit on a cancelled wedding contract for 1 floral bouquet. You are basically cancelling the contract and want to use the $150.00 on one item. The $150.00 is part of the time spent on putting everything together and research for ideas done especially for your wedding . I hope you understand."

Really?!?!? We never even saw this lady and her ASSISTANT met with us once for 1 hour, sent maybe 4 emails and they can't give us flowers for the money we spent? I think that is very rude considering the service we received.

Floral Elegance is obviously a retailer that has to overprice their flowers for the retail space they pay for and refuse to honor money when it is put down for services. I was excited to have them cater our wedding, but I feel that because we weren't willing to pay more than $3,000 for flowers they are not going to accomodate us as well as the up-scale weddings in Stone Oak that they cater to.

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My Wedding Turned Out Perfect at the Dominion! Everyone complimented on how beautiful the table centerpieces and table accents turned out and how much attention to detail was put into the overall design and decorations of the wedding. I appreciate you guys listening to my vision and enjoyed working with you as it all came together on my wedding day. For those of you reading this review, and perhaps still shopping around, I recommend Floral Elegance, Ltd in San Antonio, but don't take my word for it. See for yourself, I promise you won't be disappointed. Thanks again Floral Elegance and Best Wishes! A. Prescott- Jan/2010 Bride??

5
★★★★★

My Wedding Turned Out Perfect at the Dominion! Everyone complimented on how beautiful the table centerpieces and table accents turned out and how much attention to detail was put into the overall design and decorations of the wedding. I appreciate you guys listening to my vision and enjoyed working with you as it all came together on my wedding day. For those of you reading this review, and perhaps still shopping around, I recommend Floral Elegance, Ltd in San Antonio, but don't take my word for it. See for yourself, I promise you won't be disappointed. Thanks again Floral Elegance and Best Wishes! A. Prescott- Jan/2010 Bride??

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Ratings_icons Ratings_icons

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My Wedding Turned Out Perfect at the Dominion! Everyone complimented on how beautiful the table centerpieces and table accents turned out and how much attention to detail was put into the overall design and decorations of the wedding. I appreciate you guys listening to my vision and enjoyed working with you as it all came together on my wedding day. For those of you reading this review, and perhaps still shopping around, I recommend Floral Elegance, Ltd in San Antonio, but don't take my word for it. See for yourself, I promise you won't be disappointed. Thanks again Floral Elegance and Best Wishes!
A. Prescott- Jan/2010 Bride??

2
★★★★★

My Wedding Turned Out Perfect at the Dominion! Everyone complimented on how beautiful the table centerpieces and table accents turned out and how much attention to detail was put into the overall design and decorations of the wedding. I appreciate you guys listening to my vision and enjoyed working with you as it all came together on my wedding day. For those of you reading this review, and perhaps still shopping around, I recommend Floral Elegance, Ltd in San Antonio, but don't take my word for it. See for yourself, I promise you won't be disappointed. Thanks again Floral Elegance and Best Wishes!
A. Prescott- Jan/2010 Bride??

Pros: Best Florist & Wedding Planner in San Antonio, TX

.

Floral Elegance did an outstanding job for our Baby Shower at the Dominion! The table arrangements were exquisite! You can bet we will call on you again! Thank you so much adding the special touches to our special event!

5
★★★★★

Floral Elegance did an outstanding job for our Baby Shower at the Dominion! The table arrangements were exquisite! You can bet we will call on you again! Thank you so much adding the special touches to our special event!

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I received the most beautiful floral arrangement ever. They are the best in the floral Industry. Nice people, the best contemporary floral designs. I will definitely recommend them to family and friends.

5
★★★★★

I received the most beautiful floral arrangement ever. They are the best in the floral Industry. Nice people, the best contemporary floral designs. I will definitely recommend them to family and friends.

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If you need a Florist, Floral Elegance is the best choice in San Antonio! Believe me! I had seen their designs being delivered to some of my friends at work, and was always amazed by the design. They were not the average design from those shown on typical floral websites. It's as if they wanted to distinguish themselves from all the others. Surprisingly, I saw a floral design being delivered today and said to myself, "they look like a design from Floral Elegance", and they were, but only this time they were for me! It was our anniversary!! I immediately called my husband to thank him and asked how he heard about them, and explained, then he said he wanted to give me something special for our anniversary and had heard good things about them, so he stopped in, and was immediately blown away by the designs they had on display. But the designs he saw were Silk. "They looked so real!", he said, so he knew immediately he had made the right choice! The floral design I received was fresh, and believe me, it made my day! I encourage anyone to give Floral Elegance a chance. You won't regret it! Promise!!!

2
★★★★★

If you need a Florist, Floral Elegance is the best choice in San Antonio! Believe me! I had seen their designs being delivered to some of my friends at work, and was always amazed by the design. They were not the average design from those shown on typical floral websites. It's as if they wanted to distinguish themselves from all the others. Surprisingly, I saw a floral design being delivered today and said to myself, "they look like a design from Floral Elegance", and they were, but only this time they were for me! It was our anniversary!! I immediately called my husband to thank him and asked how he heard about them, and explained, then he said he wanted to give me something special for our anniversary and had heard good things about them, so he stopped in, and was immediately blown away by the designs they had on display. But the designs he saw were Silk. "They looked so real!", he said, so he knew immediately he had made the right choice! The floral design I received was fresh, and believe me, it made my day! I encourage anyone to give Floral Elegance a chance. You won't regret it! Promise!!!

Pros: Off the highway, plenty of parking, beautiful building, awesome designs, great service

.

All I can say is "These guys are awesome"! Found out about them about a year ago when I received flowers from my Fiance. They did such a wonderful job and made such an impression, that a month later we met with them to do the flowers for our wedding. Our wedding turned out absolutely gorgeous. We spent about $15K for flowers, linens, ceiling treatments, lighting, that everyone to this day is still talking about it. We will most certainly remember this day for the rest of our lives together. Well, I have just been blessed with a baby girl, and guess which Florist I received flowers from, you guessed it, "FLORAL ELEGANCE". A tear came to my eye just thinking about everything they did for us for our wedding, that here they were again, delivering flowers to me at the hospital. I am sure they will be in our hearts and providing us service for years to come. I wish them all the best and hope this time I have taken to write a review on your website will help them a little more. To Floral Elegance, if you run across this review, thank you again for everything and keep up the good work. You will be the only Florist I will ever recommend to anyone who ask. God Bless You and Your Business.

Linda and Curt Curtis

2
★★★★★

All I can say is "These guys are awesome"! Found out about them about a year ago when I received flowers from my Fiance. They did such a wonderful job and made such an impression, that a month later we met with them to do the flowers for our wedding. Our wedding turned out absolutely gorgeous. We spent about $15K for flowers, linens, ceiling treatments, lighting, that everyone to this day is still talking about it. We will most certainly remember this day for the rest of our lives together. Well, I have just been blessed with a baby girl, and guess which Florist I received flowers from, you guessed it, "FLORAL ELEGANCE". A tear came to my eye just thinking about everything they did for us for our wedding, that here they were again, delivering flowers to me at the hospital. I am sure they will be in our hearts and providing us service for years to come. I wish them all the best and hope this time I have taken to write a review on your website will help them a little more. To Floral Elegance, if you run across this review, thank you again for everything and keep up the good work. You will be the only Florist I will ever recommend to anyone who ask. God Bless You and Your Business.

Linda and Curt Curtis

Pros: Breathtaking, Awesome, Wonderful to work with, Dependable, Diligent

Cons: N/A

.

This husband wife combo did my wedding and they are amazing! They were fun to work with during the process of figuring out what we were goingto do. Very creative. I loved my flowers so much. Just gorgeous.

2
★★★★★

This husband wife combo did my wedding and they are amazing! They were fun to work with during the process of figuring out what we were goingto do. Very creative. I loved my flowers so much. Just gorgeous.

Pros: very professional, beautiful work

Cons: none

Message from Floral Elegance LTD

Unique, Beautiful, Contemporary, Exceptional in All that we do for YOU!

More about Floral Elegance LTD

ONE STOP CENTER Fresh Flower Designs Delivered Daily Exceptional Wedding Planning Services Rentals of Table Linens, Chair Covers, Lighting Equipment and Coordination of additional Rental items, such as tables, Chivarri Chairs, China and Glassware, etc.

 

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