Brake Check

★★★★☆
  • 515 Austin Hwy

    San Antonio, TX 78209

    Map & Directions
  • 210-824-6938

About Brake Check

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Automotive

Automotive
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I took my vehicle to Brake Check 08/28/11 because my brakes were starting to squeak. I was told by Daniel that I needed brake pads, flush, rotors turned, and adjustment. I paid $238.00 to have recommended work done. Two weeks later my

3
★★★★★

I took my vehicle to Brake Check 08/28/11 because my brakes were starting to squeak. I was told by Daniel that I needed brake pads, flush, rotors turned, and adjustment. I paid $238.00 to have recommended work done. Two weeks later my

.

I took my Nissan Altima in to have the brake pads replaced (only 24,000 miles on the car). They called and said I needed new brake pads for the front and new rotors. They said they could not save the old rotors. The cost $455.00. So I

3
★★★★★

I took my Nissan Altima in to have the brake pads replaced (only 24,000 miles on the car). They called and said I needed new brake pads for the front and new rotors. They said they could not save the old rotors. The cost $455.00. So I

.

I had my fiance take my 2000 Dodge Ram Van 1500 to Brake Check prior to our trip in this van to Los Angeles for vacation. I had my two children ages 5 and 7 as well as my fiance on board with me. I wanted Brake Check to lube the chassis, inspect and lube the front wheel bearings, align the vehicle, balance the tires, and check the brakes, etc for our long 4,000 mile trip. We had taken the van back twice for the alignment as it was not done correctly either time, but our time to leave for vacation at that point was here, so I decided to live with the pulling to the right which in retrospect may have been the over tightened bearing or poor alignment practices if the alignment I paid for was even done at all. However with repairs done, the van still pulls the same amount to the right as it did before I paid them to repair that. Near Deming, New Mexico, on a stretch of I-10 where the speed limit was 80 mph, I felt and heard a noise followed by vibration and I immediately pulled from the left lane to the right shoulder only to find my right front wheel on about a 45 degree angle from upright. We had to have the van towed in to town and what they discovered was appalling. Not only was the axle spindle broken due to over tightening of the wheel bearing (the left side still intact was severely over tightened), but neither of the inner nor outer bearings had fresh grease on them, the right bearing came apart from the pressure and lack of lubrication and that is what broke the axle. Had I not been lightening fast to get the van stopped, we would have lost the wheel and being such a high center of gravity vehicle, it would have rolled and possibly maimed or worse all on board. Further, the chassis lube we paid for was not done, nor was the vehicle aligned correctly which we took to them twice to get it right although the pulling to the right still exists. I was defrauded and stole from as I see it and mostly our lives were in jeopardy via Brake Check. Richard Zephro

0
★☆☆☆☆

I had my fiance take my 2000 Dodge Ram Van 1500 to Brake Check prior to our trip in this van to Los Angeles for vacation. I had my two children ages 5 and 7 as well as my fiance on board with me. I wanted Brake Check to lube the chassis, inspect and lube the front wheel bearings, align the vehicle, balance the tires, and check the brakes, etc for our long 4,000 mile trip. We had taken the van back twice for the alignment as it was not done correctly either time, but our time to leave for vacation at that point was here, so I decided to live with the pulling to the right which in retrospect may have been the over tightened bearing or poor alignment practices if the alignment I paid for was even done at all. However with repairs done, the van still pulls the same amount to the right as it did before I paid them to repair that. Near Deming, New Mexico, on a stretch of I-10 where the speed limit was 80 mph, I felt and heard a noise followed by vibration and I immediately pulled from the left lane to the right shoulder only to find my right front wheel on about a 45 degree angle from upright. We had to have the van towed in to town and what they discovered was appalling. Not only was the axle spindle broken due to over tightening of the wheel bearing (the left side still intact was severely over tightened), but neither of the inner nor outer bearings had fresh grease on them, the right bearing came apart from the pressure and lack of lubrication and that is what broke the axle. Had I not been lightening fast to get the van stopped, we would have lost the wheel and being such a high center of gravity vehicle, it would have rolled and possibly maimed or worse all on board. Further, the chassis lube we paid for was not done, nor was the vehicle aligned correctly which we took to them twice to get it right although the pulling to the right still exists. I was defrauded and stole from as I see it and mostly our lives were in jeopardy via Brake Check. Richard Zephro

Pros: none

Cons: Defrauded this customer

 

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