Hand & Microsurgery Assoc

★★★★★
  • 8715 Village Dr Ste 504

    San Antonio, TX 78217

    Map & Directions
  • 210-946-0490

About Hand & Microsurgery Assoc

Categories
Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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After 2 hrs to be seen by Dr. Otto, I was told that they didn't request my labs' results and had to wait for it. The staff is unprofessional and don't even care about patients and they just see patients as dollar signs. After asking the

3
★★★★★

After 2 hrs to be seen by Dr. Otto, I was told that they didn't request my labs' results and had to wait for it. The staff is unprofessional and don't even care about patients and they just see patients as dollar signs. After asking the

.

The office girl is Snitty and Nearly Useless, the Med-Tech is worse, But the Surgical Results and Dr. Otto in general more than make up for these perceived shortcomings. Dr. Otto was helpful, thoughtful and very professional. The Sugery went great and was very quick considering the complexity. The Sugical Tech, Annie was also Top-Notch. The Meds have been spot on and the follow-up was thorough on Dr. Otto's part , however, and this is a serious concern, the Med -Tech looked at my chart, saw Distal Radius FRX and began to forceably Dorsiflex my Hand. Yeeeooowww!!!!!!!!!!! When I mentioned the Kirschner Wires running from one side to the other at a 45 degree angle through my Hand and suggested that perhaps an evaluation of the X-Rays was in order, he paused, looked at them and said "wow, sorry" he then proceeded to complain about" the 6 months of school it took to learn how to do this"
My Faith in Dr.Otto is Strong and I will continue to see her for the course of my recuperation.

2
★★★★★

The office girl is Snitty and Nearly Useless, the Med-Tech is worse, But the Surgical Results and Dr. Otto in general more than make up for these perceived shortcomings. Dr. Otto was helpful, thoughtful and very professional. The Sugery went great and was very quick considering the complexity. The Sugical Tech, Annie was also Top-Notch. The Meds have been spot on and the follow-up was thorough on Dr. Otto's part , however, and this is a serious concern, the Med -Tech looked at my chart, saw Distal Radius FRX and began to forceably Dorsiflex my Hand. Yeeeooowww!!!!!!!!!!! When I mentioned the Kirschner Wires running from one side to the other at a 45 degree angle through my Hand and suggested that perhaps an evaluation of the X-Rays was in order, he paused, looked at them and said "wow, sorry" he then proceeded to complain about" the 6 months of school it took to learn how to do this"
My Faith in Dr.Otto is Strong and I will continue to see her for the course of my recuperation.

 

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