Capital Area Property Management Llc

★☆☆☆☆
  • 1501 W North Loop Blvd

    Austin, TX 78756

    Map & Directions
  • 512-420-9926

About Capital Area Property Management Llc

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Real Estate

Real Estate
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For 5 months Barbara Durr managed my 2 bdrm condo, located 2 blocks from university campus (I hired her after my prior manager moved out of state). At the end of 5 months, the condo had sat empty the entire time, my savings account was drained, and I had no choice but to sell my property (something I had worked 6 years to save for and buy as a retirement investment).

It sat empty because Barbara Durr does not know the market. She OVERPRICED which was confirmed in the end by comparative research, and confirmation from other management groups.
2) It sat empty because she is not a member of MLS (the internet site that all agents use to located available properties). Instead, she relied on a yard sign! and on ads in a newspaper. By the time I realized what was going on, I had to advertise myself on Craigslist, since she was a computer illiterate and had no idea how to do it. She claimed MLS was too expensive (That's like an accountant reasoning that a calculator is too expensive, and doing everything with a pencil and paper).
3) She requested strongly to be a co-signer on my checking account. Reluctantly I agreed. One month later I go to Wells Fargo and am told that she has closed my account! She said it was a mistake. What else can this woman possibly do to butcher an attempt at management?
4) In the end, she blamed everything on an "over-saturated market", yet when I hired her, she said my property was "hot" and she could rent it immediately (a modern, 2 bdrm/1.5 bath condo, split level, w/ parking).

My 5 month safety cushion was gone, so I fired her and hired new management to sell my property. They suggested I rent it month to month until it sold. They had someone in my property within 2 weeks, but by that time it was too late. I couldn't risk missing a mortgage payment or resorting to credit card cash advances. I sold my property. Barbara Durr should retire and burn her license. Do Not Use This Woman's Services.

0
★☆☆☆☆

For 5 months Barbara Durr managed my 2 bdrm condo, located 2 blocks from university campus (I hired her after my prior manager moved out of state). At the end of 5 months, the condo had sat empty the entire time, my savings account was drained, and I had no choice but to sell my property (something I had worked 6 years to save for and buy as a retirement investment).

It sat empty because Barbara Durr does not know the market. She OVERPRICED which was confirmed in the end by comparative research, and confirmation from other management groups.
2) It sat empty because she is not a member of MLS (the internet site that all agents use to located available properties). Instead, she relied on a yard sign! and on ads in a newspaper. By the time I realized what was going on, I had to advertise myself on Craigslist, since she was a computer illiterate and had no idea how to do it. She claimed MLS was too expensive (That's like an accountant reasoning that a calculator is too expensive, and doing everything with a pencil and paper).
3) She requested strongly to be a co-signer on my checking account. Reluctantly I agreed. One month later I go to Wells Fargo and am told that she has closed my account! She said it was a mistake. What else can this woman possibly do to butcher an attempt at management?
4) In the end, she blamed everything on an "over-saturated market", yet when I hired her, she said my property was "hot" and she could rent it immediately (a modern, 2 bdrm/1.5 bath condo, split level, w/ parking).

My 5 month safety cushion was gone, so I fired her and hired new management to sell my property. They suggested I rent it month to month until it sold. They had someone in my property within 2 weeks, but by that time it was too late. I couldn't risk missing a mortgage payment or resorting to credit card cash advances. I sold my property. Barbara Durr should retire and burn her license. Do Not Use This Woman's Services.

Pros: nothing

Cons: everything

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They are very slow on keeping their promisses to fix things. Make sure you send them a letter with your request and keep the invoice stab.

0
★☆☆☆☆

They are very slow on keeping their promisses to fix things. Make sure you send them a letter with your request and keep the invoice stab.

.

This company has repeatedly ignored my calls, wrote me off, and/or not attended to basic management services. For example, the first week I moved in, the upstairs toilet was constantly running water. it took me at least three + tries of getting the maintenence people to come out and fix it... then, when I hired someone else to do it (after weeks of badgering Durr) it ended up costing me $150 for my water bill ALONE. Durr Property management didn't even offer to pay for the expenses, but to add insult ot injury, they treated me like an insubordinate child and wouldnt even give me the time of day.

0
★☆☆☆☆

This company has repeatedly ignored my calls, wrote me off, and/or not attended to basic management services. For example, the first week I moved in, the upstairs toilet was constantly running water. it took me at least three + tries of getting the maintenence people to come out and fix it... then, when I hired someone else to do it (after weeks of badgering Durr) it ended up costing me $150 for my water bill ALONE. Durr Property management didn't even offer to pay for the expenses, but to add insult ot injury, they treated me like an insubordinate child and wouldnt even give me the time of day.

Pros: Nice property. Maintenence men very helpful, although it is impossible to get ahold of them.

Cons: Over priced. Exceptionally poor customer service. Rude. Never available. Did not inform me of changes to the property (i.e. tearing down my garage/covered parking).

 

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