Kelly Honda

★★★★★

About Kelly Honda

Categories
  • Auto Dealers
  • Custom Car Dealers
  • New Car Dealers
  • Used Car Dealers
  • Honda
  • Honda
  • Honda
  • Honda
  • Honda
  • Honda
  • Honda
  • Honda
  • Honda
  • Honda
Details
  • Honda
  • Honda
Hours
M-Th 8am-8pm, F-Sa 8am-6pm, Su 11:30am-5pm
Year Established
  • 1996
Payment Options
  • American Express
  • Discover
  • Visa
  • Cash
  • Financing
  • MasterCard
  • Check
Brands
  • Honda
Languages
  • English
  • Spanish
Kelly Honda Staff

Kelly Honda Staff

Meet our team at Kelly Honda in Lynn, Massachusetts. You've got questions? We've got answers. Contact our team at Kelly Honda today and let us answer your questions!
    5 64
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    Write a Review
    .

    Some time ago I took my 2006 Honda Pilot into Kelly Honda to have a scraping sound from both rear and front wheels checked out; a young mechanic and myself, I was asked to join to point out the problem, took a ride in the car. The sound

    1
    ★★☆☆☆

    Some time ago I took my 2006 Honda Pilot into Kelly Honda to have a scraping sound from both rear and front wheels checked out; a young mechanic and myself, I was asked to join to point out the problem, took a ride in the car. The sound

    .

    My husband and I had a wonderful experience with everyone we dealt with at this dealership. Everyone was friendly, made sure we understood all the paperwork. Our only complaint was that when we picked up our new vehicle, the inspection

    2
    ★★★★★

    My husband and I had a wonderful experience with everyone we dealt with at this dealership. Everyone was friendly, made sure we understood all the paperwork. Our only complaint was that when we picked up our new vehicle, the inspection

    .

    With my old car, the dealership (which was not convenient to where I lived or worked) did oil changes by appointment only. It became such a pain in the ass that I started going to a local Valvoline instead (the one on Western Ave in Lynn:

    2
    ★★★★★

    With my old car, the dealership (which was not convenient to where I lived or worked) did oil changes by appointment only. It became such a pain in the ass that I started going to a local Valvoline instead (the one on Western Ave in Lynn:

    .

    I have now bought two cars from Kelly Honda (2004 and 2010). Great overall experience and knowable sales staff both times. One both occasions price was lower than other Honda dealerships. The only issue I had is I had to wait a long time

    2
    ★★★★★

    I have now bought two cars from Kelly Honda (2004 and 2010). Great overall experience and knowable sales staff both times. One both occasions price was lower than other Honda dealerships. The only issue I had is I had to wait a long time

    .

    I went to Kelly after a horrible experience at Honda Gallery. Not only did Kelly give me more for my trade, I got an extremely beautiful car for a great deal. Dennis and Michael were extremely professional, quick and efficient. I had done

    2
    ★★★★★

    I went to Kelly after a horrible experience at Honda Gallery. Not only did Kelly give me more for my trade, I got an extremely beautiful car for a great deal. Dennis and Michael were extremely professional, quick and efficient. I had done

    .

    Bought a car here in 08, and was pleasantly surprised by the team's professionalism. No high pressure, upselling, or shenanigans. Made the whole process simple - I had totaled my last vehicle and they even lent a loaner for a couple days

    2
    ★★★★★

    Bought a car here in 08, and was pleasantly surprised by the team's professionalism. No high pressure, upselling, or shenanigans. Made the whole process simple - I had totaled my last vehicle and they even lent a loaner for a couple days

    .

    It's excellent service here at kelly honda they do a great job and they made me feel very comfortable.

    2
    ★★★★★

    It's excellent service here at kelly honda they do a great job and they made me feel very comfortable.

    .

    Over all experience was excellent. Assad was excellent, very professional and customer focused.

    2
    ★★★★★

    Over all experience was excellent. Assad was excellent, very professional and customer focused.

    .

    Julie,Walter,Sergey, Paul P,Joe T and Ariel are the best!

    2
    ★★★★★

    Julie,Walter,Sergey, Paul P,Joe T and Ariel are the best!

    .

    Julie,Walter,Sergey, Paul P,Joe T and Ariel are the best!

    2
    ★★★★★

    Julie,Walter,Sergey, Paul P,Joe T and Ariel are the best!

    .

    fast friendly efficient

    2
    ★★★★★

    fast friendly efficient

    .

    I had a terrific experience with my service at Kelly Honda. Everyone I interacted with made the experience very easy, simple and pleasant. I definitely felt looked after and will be going back to Kelly Honda for all of my future service!

    2
    ★★★★★

    I had a terrific experience with my service at Kelly Honda. Everyone I interacted with made the experience very easy, simple and pleasant. I definitely felt looked after and will be going back to Kelly Honda for all of my future service!

    .

    I have been pleasantly pleased with any and all service I have received from the service dept.

    2
    ★★★★★

    I have been pleasantly pleased with any and all service I have received from the service dept.

    .

    I am pleased to say that I found your your sales and follow up service courteous and professional.

    2
    ★★★★★

    I am pleased to say that I found your your sales and follow up service courteous and professional.

    .

    Very Pleasant and you made me feel important.

    2
    ★★★★★

    Very Pleasant and you made me feel important.

    .

    Very good. Polite staff, clean showroom.

    2
    ★★★★★

    Very good. Polite staff, clean showroom.

    .

    We have always considered your service department as the best in the area.

    2
    ★★★★★

    We have always considered your service department as the best in the area.

    .

    Overall sevrice is experience is positive

    2
    ★★★★★

    Overall sevrice is experience is positive

    .

    I am pleased to say that I found your your sales and follow up service courteous and professional.

    2
    ★★★★★

    I am pleased to say that I found your your sales and follow up service courteous and professional.

    .

    they were very good

    2
    ★★★★★

    they were very good

    .

    I am pleased to say that I found your your sales and follow up service courteous and professional. George Sprague is a tremendous asset to your company

    2
    ★★★★★

    I am pleased to say that I found your your sales and follow up service courteous and professional. George Sprague is a tremendous asset to your company

    .

    don't put many miles on a car, so i haven't even been in for an oil change yet. Will need to address the poor fuel mileage when i do come in. but they were great

    2
    ★★★★★

    don't put many miles on a car, so i haven't even been in for an oil change yet. Will need to address the poor fuel mileage when i do come in. but they were great

    .

    Don't put many miles on a car, so i haven't even been in for an oil change yet. But I'm sure when I do it will be good service!!!

    2
    ★★★★★

    Don't put many miles on a car, so i haven't even been in for an oil change yet. But I'm sure when I do it will be good service!!!

    .

    i have over 24,000 miles and had my service done when it suppose to be done and my tires were never rotated

    2
    ★★★★★

    i have over 24,000 miles and had my service done when it suppose to be done and my tires were never rotated

    .

    Went relatively smooth with the exception the salesperson was not aware of the Honda Accord lease special that was advertised on the radio (103.3FM) the prior Saturday. She confirmed the deal and all else was successful.\r

    2
    ★★★★★

    Went relatively smooth with the exception the salesperson was not aware of the Honda Accord lease special that was advertised on the radio (103.3FM) the prior Saturday. She confirmed the deal and all else was successful.\r

    .

    Very good..a little slow getting the vehicle initially..vehicle prep was running behind but everything else was great...polite staff clean showroom.

    2
    ★★★★★

    Very good..a little slow getting the vehicle initially..vehicle prep was running behind but everything else was great...polite staff clean showroom.

    .

    Went relatively smooth . She confirmed the deal and all else was successful

    2
    ★★★★★

    Went relatively smooth . She confirmed the deal and all else was successful

    .

    purely efficient. no hassles.

    2
    ★★★★★

    purely efficient. no hassles.

    .

    Very good. Polite staff, clean showroom.

    2
    ★★★★★

    Very good. Polite staff, clean showroom.

    .

    Very professional and eager to answer our question.I have sent two friends to your dealership.

    2
    ★★★★★

    Very professional and eager to answer our question.I have sent two friends to your dealership.

    .

    Joe Richard was terrific! Professional but not pushy. I would absolutely get my next vehicle at Kelly Honda.

    2
    ★★★★★

    Joe Richard was terrific! Professional but not pushy. I would absolutely get my next vehicle at Kelly Honda.

    .

    My salesman was awesome. Absolutely no pressure. Sales manager was friendly and thorough. It was an excellent experience

    2
    ★★★★★

    My salesman was awesome. Absolutely no pressure. Sales manager was friendly and thorough. It was an excellent experience

    .

    I mad an appointment and spoke directly to the General Manager. He was great and made me a satisfied customer.

    2
    ★★★★★

    I mad an appointment and spoke directly to the General Manager. He was great and made me a satisfied customer.

    .

    Even though my experience with Kelly Honda's service department has been limited, they have far and away exceeded my expectations. They have been flexible, efficient, and considerate. And that, in turn, has made the car ownership experience that much better.

    2
    ★★★★★

    Even though my experience with Kelly Honda's service department has been limited, they have far and away exceeded my expectations. They have been flexible, efficient, and considerate. And that, in turn, has made the car ownership experience that much better.

    .

    Don Williams, the salesman my mom and I were speaking with, was fantastic. Everything went well with him, he was very personalable and easy going. I recommend everyone to who is going to purchase a Honda at Kelly to see Don Williams, great guy to speak with.

    2
    ★★★★★

    Don Williams, the salesman my mom and I were speaking with, was fantastic. Everything went well with him, he was very personalable and easy going. I recommend everyone to who is going to purchase a Honda at Kelly to see Don Williams, great guy to speak with.

    .

    I recently purchased a Honda Fit. The only salesman I worked with was Assad Melki and he was excellent.

    2
    ★★★★★

    I recently purchased a Honda Fit. The only salesman I worked with was Assad Melki and he was excellent.

    .

    We bought our used Pilot this past summer and had a good experience with the Kelly Honda. It wasn't the typical used-car buying experience I've been used to and was dreading. Very laid-back experience without the pressure. The sales people there are very nice and helpful. Even the follow-up was good.

    2
    ★★★★★

    We bought our used Pilot this past summer and had a good experience with the Kelly Honda. It wasn't the typical used-car buying experience I've been used to and was dreading. Very laid-back experience without the pressure. The sales people there are very nice and helpful. Even the follow-up was good.

    .

    My new Civic is a *great* little car, and it has required very little service. A recall notice in the mail. Evidently, some wire that runs from the electric motor behind the rear seat to the gas motor up front had some risk of catching fire if a lot of weight was placed on it. Well, I seldom have rear seat passengers, so I wasn't too concerned. I intended to take care of it, but I wasn't in a rush. Weeks went by, and I still hadn't done it. So the dealership called me to make an appointment (and by doing so earned *major* points with this procrastinator!). I thanked them for proactively calling me and made the appointment. Then, the morning of the appointment, something came up, and I realized I wouldn't make it in time. So I called the service department to reschedule. Again, they said, don't sweat it. Bring it in today when you can. Which I did. They told me to expect it to take an hour or so, and that's about how long it took. Obviously, since it was a recall, there was no charge.

    2
    ★★★★★

    My new Civic is a *great* little car, and it has required very little service. A recall notice in the mail. Evidently, some wire that runs from the electric motor behind the rear seat to the gas motor up front had some risk of catching fire if a lot of weight was placed on it. Well, I seldom have rear seat passengers, so I wasn't too concerned. I intended to take care of it, but I wasn't in a rush. Weeks went by, and I still hadn't done it. So the dealership called me to make an appointment (and by doing so earned *major* points with this procrastinator!). I thanked them for proactively calling me and made the appointment. Then, the morning of the appointment, something came up, and I realized I wouldn't make it in time. So I called the service department to reschedule. Again, they said, don't sweat it. Bring it in today when you can. Which I did. They told me to expect it to take an hour or so, and that's about how long it took. Obviously, since it was a recall, there was no charge.

    .

    So when my new car needed an oil change, I called Kelly Honda to make an appointment. But they said don't bother: just bring it in when it's good for you. Which I did. They took the car right away, and I had it back in about 15 minutes. Then they told me that the first oil change is on the house.

    2
    ★★★★★

    So when my new car needed an oil change, I called Kelly Honda to make an appointment. But they said don't bother: just bring it in when it's good for you. Which I did. They took the car right away, and I had it back in about 15 minutes. Then they told me that the first oil change is on the house.

    .

    I did get the car I wanted for the price I wanted but the managerial staff was extremely condecending and rude

    1
    ★★☆☆☆

    I did get the car I wanted for the price I wanted but the managerial staff was extremely condecending and rude

    .

    We bought our used Pilot this past summer and had a good experience with the Kelly Honda. It wasn't the typical used-car buying experience I've been used to and was dreading. Very laid-back experience without the pressure. The sales people there are very nice and helpful. Even the follow-up was good.

    4
    ★★★★☆

    We bought our used Pilot this past summer and had a good experience with the Kelly Honda. It wasn't the typical used-car buying experience I've been used to and was dreading. Very laid-back experience without the pressure. The sales people there are very nice and helpful. Even the follow-up was good.

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    .

    Why did Kelly have to move to a garbage dump? The place literally smells when you walk outside of rancid garbage & as such, I'd never buy a car from them due to fear of that smell getting in my car. However, there service is OK. I had a very good experience with an oil change there, it was fast & painless.

    However, I called about getting my TPMS light reset & at first they said free, which was awesome but I wasn't convinced the Service Advisor knew what I was talking about. I called Gallery & they also said free but the SA questioned himself, put me on hold & came back with $103!! Called Kelly & spoke with someone else who told me $107, I wish they had checked the first time. They lose a star for this, the smell, & moving further away from me.

    4
    ★★★★☆

    Why did Kelly have to move to a garbage dump? The place literally smells when you walk outside of rancid garbage & as such, I'd never buy a car from them due to fear of that smell getting in my car. However, there service is OK. I had a very good experience with an oil change there, it was fast & painless.

    However, I called about getting my TPMS light reset & at first they said free, which was awesome but I wasn't convinced the Service Advisor knew what I was talking about. I called Gallery & they also said free but the SA questioned himself, put me on hold & came back with $103!! Called Kelly & spoke with someone else who told me $107, I wish they had checked the first time. They lose a star for this, the smell, & moving further away from me.

    Was this review helpful to you?
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    Review Partner
    .

    My husband and I had a wonderful experience with everyone we dealt with at this dealership. Everyone was friendly, made sure we understood all the paperwork. Our only complaint was that when we picked up our new vehicle, the inspection

    5
    ★★★★★

    My husband and I had a wonderful experience with everyone we dealt with at this dealership. Everyone was friendly, made sure we understood all the paperwork. Our only complaint was that when we picked up our new vehicle, the inspection

    .

    With my old car, the dealership (which was not convenient to where I lived or worked) did oil changes by appointment only. It became such a pain in the ass that I started going to a local Valvoline instead (the one on Western Ave in Lynn:

    5
    ★★★★★

    With my old car, the dealership (which was not convenient to where I lived or worked) did oil changes by appointment only. It became such a pain in the ass that I started going to a local Valvoline instead (the one on Western Ave in Lynn:

    .

    I have now bought two cars from Kelly Honda (2004 and 2010). Great overall experience and knowable sales staff both times. One both occasions price was lower than other Honda dealerships. The only issue I had is I had to wait a long time

    5
    ★★★★★

    I have now bought two cars from Kelly Honda (2004 and 2010). Great overall experience and knowable sales staff both times. One both occasions price was lower than other Honda dealerships. The only issue I had is I had to wait a long time

    .

    I went to Kelly after a horrible experience at Honda Gallery. Not only did Kelly give me more for my trade, I got an extremely beautiful car for a great deal. Dennis and Michael were extremely professional, quick and efficient. I had done

    5
    ★★★★★

    I went to Kelly after a horrible experience at Honda Gallery. Not only did Kelly give me more for my trade, I got an extremely beautiful car for a great deal. Dennis and Michael were extremely professional, quick and efficient. I had done

    .

    Bought a car here in 08, and was pleasantly surprised by the team's professionalism. No high pressure, upselling, or shenanigans. Made the whole process simple - I had totaled my last vehicle and they even lent a loaner for a couple days

    5
    ★★★★★

    Bought a car here in 08, and was pleasantly surprised by the team's professionalism. No high pressure, upselling, or shenanigans. Made the whole process simple - I had totaled my last vehicle and they even lent a loaner for a couple days

    .

    It's excellent service here at kelly honda they do a great job and they made me feel very comfortable.

    5
    ★★★★★

    It's excellent service here at kelly honda they do a great job and they made me feel very comfortable.

    .

    Over all experience was excellent. Assad was excellent, very professional and customer focused.

    5
    ★★★★★

    Over all experience was excellent. Assad was excellent, very professional and customer focused.

    .

    Julie,Walter,Sergey, Paul P,Joe T and Ariel are the best!

    5
    ★★★★★

    Julie,Walter,Sergey, Paul P,Joe T and Ariel are the best!

    .

    Julie,Walter,Sergey, Paul P,Joe T and Ariel are the best!

    5
    ★★★★★

    Julie,Walter,Sergey, Paul P,Joe T and Ariel are the best!

    .

    fast friendly efficient

    5
    ★★★★★

    fast friendly efficient

    .

    I had a terrific experience with my service at Kelly Honda. Everyone I interacted with made the experience very easy, simple and pleasant. I definitely felt looked after and will be going back to Kelly Honda for all of my future service!

    5
    ★★★★★

    I had a terrific experience with my service at Kelly Honda. Everyone I interacted with made the experience very easy, simple and pleasant. I definitely felt looked after and will be going back to Kelly Honda for all of my future service!

    .

    I have been pleasantly pleased with any and all service I have received from the service dept.

    5
    ★★★★★

    I have been pleasantly pleased with any and all service I have received from the service dept.

    .

    I am pleased to say that I found your your sales and follow up service courteous and professional.

    5
    ★★★★★

    I am pleased to say that I found your your sales and follow up service courteous and professional.

    .

    Very Pleasant and you made me feel important.

    5
    ★★★★★

    Very Pleasant and you made me feel important.

    .

    Very good. Polite staff, clean showroom.

    5
    ★★★★★

    Very good. Polite staff, clean showroom.

    .

    We have always considered your service department as the best in the area.

    5
    ★★★★★

    We have always considered your service department as the best in the area.

    .

    Overall service is experience is positive

    5
    ★★★★★

    Overall service is experience is positive

    .

    I am pleased to say that I found your your sales and follow up service courteous and professional.

    5
    ★★★★★

    I am pleased to say that I found your your sales and follow up service courteous and professional.

    .

    they were very good

    5
    ★★★★★

    they were very good

    .

    I am pleased to say that I found your your sales and follow up service courteous and professional. George Sprague is a tremendous asset to your company

    5
    ★★★★★

    I am pleased to say that I found your your sales and follow up service courteous and professional. George Sprague is a tremendous asset to your company

    .

    but they were great don't put many miles on a car, so i haven't even been in for an oil change yet. Will need to address the poor fuel mileage when i do come in.

    5
    ★★★★★

    but they were great don't put many miles on a car, so i haven't even been in for an oil change yet. Will need to address the poor fuel mileage when i do come in.

    .

    Went relatively smooth. She confirmed the deal and all else was successful

    5
    ★★★★★

    Went relatively smooth. She confirmed the deal and all else was successful

    Message from Kelly Honda

    Kelly Honda has been a part of the Kelly Automotive Group for 20+ years, offering quality Honda products and services to local Lynn, MA consumers. Browse our large Honda inventory online today or stop by our dealership on the Lynnway in Lynn, MA.

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