Paul's Auto Body

★★☆☆☆
  • 44 Charles St

    Waltham, MA 02453

    Map & Directions
  • 781-893-8543

About Paul's Auto Body

Hours
Mon-Fri 8am-5pm

Automotive

Automotive
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I have had body work done by them, and they have done a good job.

I bought a used 1996 Toyota from them for about $3600, and they told me "it hadn't been driven much". It turns out it had had an accident. But the worst part was, after I had driven it for about a year, it needed so much work (front end running gear, brakes, ball joints, etc etc etc, that the dealer wanted $10,000 to get it so it could pass inspection. My local mechanic would have done that work for $5000. But why throw $5000 in good money after $3600 in bad money?

So, don't buy a car from them!

0
★☆☆☆☆

I have had body work done by them, and they have done a good job.

I bought a used 1996 Toyota from them for about $3600, and they told me "it hadn't been driven much". It turns out it had had an accident. But the worst part was, after I had driven it for about a year, it needed so much work (front end running gear, brakes, ball joints, etc etc etc, that the dealer wanted $10,000 to get it so it could pass inspection. My local mechanic would have done that work for $5000. But why throw $5000 in good money after $3600 in bad money?

So, don't buy a car from them!

Pros: Repair: OK

Cons: DO NOT BUY A CAR FROM THEM

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I brought my car here to get fixed after an accident (commerce insured). I asked them to take care of the engine and the bumper damage. They took care of the bumper damage, but barely looked at the engine damage, then told me that the insurance would not cover it (I had to insist that they call the appraiser). If they had been more on the ball about my car, I could have called the insurance company to deal with this myself. Also, DO NOT RENT FROM THEM!!!! I got a car that ran horribly and had tons of body damage. They then pointed out one of like 8 dents and said it was not there before I rented it. It felt to me as though they were trying to strong arm me to give them a few hundred dollars.

In conclusion, for the work they did do for me, they did an awesome job, but they were slow and did not address all the issues. They are Commerce insured which is a plus, just do not rent a car from their "Available Car Rental."

1
★★☆☆☆

I brought my car here to get fixed after an accident (commerce insured). I asked them to take care of the engine and the bumper damage. They took care of the bumper damage, but barely looked at the engine damage, then told me that the insurance would not cover it (I had to insist that they call the appraiser). If they had been more on the ball about my car, I could have called the insurance company to deal with this myself. Also, DO NOT RENT FROM THEM!!!! I got a car that ran horribly and had tons of body damage. They then pointed out one of like 8 dents and said it was not there before I rented it. It felt to me as though they were trying to strong arm me to give them a few hundred dollars.

In conclusion, for the work they did do for me, they did an awesome job, but they were slow and did not address all the issues. They are Commerce insured which is a plus, just do not rent a car from their "Available Car Rental."

Pros: Good work for the jobs they actually do.

Cons: Slow, they give you the run around, and sketchy car rental service.

 

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