Charley's Eating & Drinking

★★★★☆
  • 199 Boylston St (The Mall at Chestnut Hill)

    Chestnut Hill, MA 02467

    Map & Directions
  • 617-964-1200

About Charley's Eating & Drinking

Hours
Mon. - Thu., Sun. 11am - 11pm;Fri. - Sat. 11am - 12pm

Food

Food
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.

we used to enjoy this restaurant after shopping at chestnuthill mall.
but not any more
we had dinner last week but their dish was so bad and
not fresh vegitable. steak was looks like re-heated cooking.
steak it was like a fast food

3
★★★★★

we used to enjoy this restaurant after shopping at chestnuthill mall.
but not any more
we had dinner last week but their dish was so bad and
not fresh vegitable. steak was looks like re-heated cooking.
steak it was like a fast food

.

This is one of those can't-go-wrong kind of places. The food is your typical American fare (burgers, standard chicken), but it is well-made.

3
★★★☆☆

This is one of those can't-go-wrong kind of places. The food is your typical American fare (burgers, standard chicken), but it is well-made.

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.

I usually go around Boston area but last Tuesday I ended up with my girlfriend at Charley's restaurant in Chestnut Hill. We had an amazing time we loved the cobb salad and the mushroom hamburger. Our waitress Raechelle was very nice and very pretty too.

2
★★★★★

I usually go around Boston area but last Tuesday I ended up with my girlfriend at Charley's restaurant in Chestnut Hill. We had an amazing time we loved the cobb salad and the mushroom hamburger. Our waitress Raechelle was very nice and very pretty too.

Cons: none

.

Any time I go to charleys the staff and the managers bend over backwards to meet our every request.

2
★★★★★

Any time I go to charleys the staff and the managers bend over backwards to meet our every request.

.

Ordered the Honey Mustard Chicken Salad for take out. Got it home a found an entire rubbber glove in the salad. Spoiled my meal. Careless service. Makes you wonder what else is in there that you can't see.

0
★☆☆☆☆

Ordered the Honey Mustard Chicken Salad for take out. Got it home a found an entire rubbber glove in the salad. Spoiled my meal. Careless service. Makes you wonder what else is in there that you can't see.

.

If you want hearty American food, plain but wholesome, go to Charley's. It is located in the Chestnut Hill Mall so it's the perfect place to go after your shopping. The staff is charming and the service is quick.

3
★★★☆☆

If you want hearty American food, plain but wholesome, go to Charley's. It is located in the Chestnut Hill Mall so it's the perfect place to go after your shopping. The staff is charming and the service is quick.

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.

I've been to Charlie's oh probably at least 50 to 60 times and the food and service have always been above average. They always ask you to cut into your steak or hamburger to make sure it is to your liking before you eat it. They always check to make sure you're enjoying your dinner and I have personally witnessed them bending over backward to make sure something was made right to a patron who was being completely unreasonable. If you leave there unhappy it's your own fault.

2
★★★★☆

I've been to Charlie's oh probably at least 50 to 60 times and the food and service have always been above average. They always ask you to cut into your steak or hamburger to make sure it is to your liking before you eat it. They always check to make sure you're enjoying your dinner and I have personally witnessed them bending over backward to make sure something was made right to a patron who was being completely unreasonable. If you leave there unhappy it's your own fault.

.

Five years ago, Charley's was pretty decent. Now it's really gone in the tank it seems. My last two trips to this Chesnut location have been very poor. A few months ago, my steak was overdone and virtually inedible and service was slow. The second time, my chicken pot pie was way off and service was entirely incompetent. I'm pretty sure it was our server's first time working in that type of role. Note that the Boston location seems a little more reliable.

1
★★☆☆☆

Five years ago, Charley's was pretty decent. Now it's really gone in the tank it seems. My last two trips to this Chesnut location have been very poor. A few months ago, my steak was overdone and virtually inedible and service was slow. The second time, my chicken pot pie was way off and service was entirely incompetent. I'm pretty sure it was our server's first time working in that type of role. Note that the Boston location seems a little more reliable.

.

I went to Charley's with a friend who had been there before and liked it. I ordered the french dip, and thought it was odd that it came with grilled onions or cheese, and then after a few bites realized that the "onions" were really LARGE chunks of warm beef fat, literally, half the "meat" was fat. So I left the sandwich and ate the fries, which were decent. If I hadn't been there on my friend's recommendation, I would have definitely sent it back. It was by far the worst thing I'd ever been served in a restaurant. So if you do have to eat there, do NOT order the french dip.

0
★☆☆☆☆

I went to Charley's with a friend who had been there before and liked it. I ordered the french dip, and thought it was odd that it came with grilled onions or cheese, and then after a few bites realized that the "onions" were really LARGE chunks of warm beef fat, literally, half the "meat" was fat. So I left the sandwich and ate the fries, which were decent. If I hadn't been there on my friend's recommendation, I would have definitely sent it back. It was by far the worst thing I'd ever been served in a restaurant. So if you do have to eat there, do NOT order the french dip.

Pros: good beer on tap, decent service

.

The fries are unbelievable! They are what real American (not french) fries should taste like.

2
★★★★★

The fries are unbelievable! They are what real American (not french) fries should taste like.

Editorial from

If fast food is too low-brow and the Mall at Chestnut Hill's fancier eateries too high, Charley's Saloon (which also has a Back Bay location) is the place to grab a burger and a brew between shopping spurts. Stick to the basics and you and…

 

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