Ocean Carpet Care

★★★★☆
  • 16 Mansfield Rd

    Middleton, MA 01949

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Personal Services

Personal Services
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STAY AWAY FROM OCEAN CARPET! Steve and his company, Ocean Carpet, are completely unreliable and a sham. I can't say I wasn't warned though....he received several poor reviews due to his unreliability and inability to come through on his word. After speaking with him however, I decided to give him a chance. He seemed knowledgeable and conscientious and I took him at his word. He canceled on me day after day for a whole week, with a different excuse each time --equipment failure, truck problem, child care issues, family wake, and so on --rescheduling repeatedly, with some big story, promising to come the next day Needless to say, I wasted a full week planning around this unprofessional, inconsiderate, unreliable guy who claims to have a business. On the last day which he absolutely promised to come do the job, he never showed, never even bothered to call, and wouldn't pick up his phone alll day...after I had again taken time off of work to be at the house. He is a shameless liar. Be warned. He talks a big talk, but he's a sham and yes, I'm a jackass for not going elsewhere at the first sign instead of being strung along. AVOID HIM AT ALL COSTS. Something shady is going on for sure. Do not waste your time and energy on this guy....it will end in frustration, and I'm just sorry I put my faith in him...what a nightmare, although I shudder to think what would happen if he actually does show up. Maybe I'm lucky he never came. Oh, and he suggested I could leave him alone to do the job and he could just lock up the house when he finished. God help the person who agrees to that.!) Spare yourself the aggravation. This guy is bad news.

1
★☆☆☆☆

STAY AWAY FROM OCEAN CARPET! Steve and his company, Ocean Carpet, are completely unreliable and a sham. I can't say I wasn't warned though....he received several poor reviews due to his unreliability and inability to come through on his word. After speaking with him however, I decided to give him a chance. He seemed knowledgeable and conscientious and I took him at his word. He canceled on me day after day for a whole week, with a different excuse each time --equipment failure, truck problem, child care issues, family wake, and so on --rescheduling repeatedly, with some big story, promising to come the next day Needless to say, I wasted a full week planning around this unprofessional, inconsiderate, unreliable guy who claims to have a business. On the last day which he absolutely promised to come do the job, he never showed, never even bothered to call, and wouldn't pick up his phone alll day...after I had again taken time off of work to be at the house. He is a shameless liar. Be warned. He talks a big talk, but he's a sham and yes, I'm a jackass for not going elsewhere at the first sign instead of being strung along. AVOID HIM AT ALL COSTS. Something shady is going on for sure. Do not waste your time and energy on this guy....it will end in frustration, and I'm just sorry I put my faith in him...what a nightmare, although I shudder to think what would happen if he actually does show up. Maybe I'm lucky he never came. Oh, and he suggested I could leave him alone to do the job and he could just lock up the house when he finished. God help the person who agrees to that.!) Spare yourself the aggravation. This guy is bad news.

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Stay away from Ocean Carpet. Steve came to the house and took our area rug to clean. The next week when he was supposed to return it, he called to say he was in Pittsburgh because of a family emergency and could he return it another time. I said of course and he called to say he'd come by when it wasn't convenient for me so he said he'd call back and never has. My husband called him a couple times and he won't return our calls. I even paid him in advance!! Do no use him-you may never see your rug again!!!!

1
★☆☆☆☆

Stay away from Ocean Carpet. Steve came to the house and took our area rug to clean. The next week when he was supposed to return it, he called to say he was in Pittsburgh because of a family emergency and could he return it another time. I said of course and he called to say he'd come by when it wasn't convenient for me so he said he'd call back and never has. My husband called him a couple times and he won't return our calls. I even paid him in advance!! Do no use him-you may never see your rug again!!!!

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Steve was supposed to clean my carpet Friday. Got a call from him, someone called in sick, wanted to reschedule to Monday. Monday comes, and he's a no show. He doesn't answer phone, it goes to voice mail. He doesn't return calls. Not dependable. After taking the time from work to be home, and cleaning the room so the rug was clean, it was a total waste of my time. It's Tuesday evening and he hasn't even tried to contact me. Avoid. Unreliable and undependable.

1
★☆☆☆☆

Steve was supposed to clean my carpet Friday. Got a call from him, someone called in sick, wanted to reschedule to Monday. Monday comes, and he's a no show. He doesn't answer phone, it goes to voice mail. He doesn't return calls. Not dependable. After taking the time from work to be home, and cleaning the room so the rug was clean, it was a total waste of my time. It's Tuesday evening and he hasn't even tried to contact me. Avoid. Unreliable and undependable.

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was out of town when my basement was flooded and Steve did a great job getting the water out, leaving me with a clean basement when i got home. He was very communicative, thorough and trustworthy. Hopefully I don't need to use him again, but I would if we had flooding issues again!

2
★★★★☆

was out of town when my basement was flooded and Steve did a great job getting the water out, leaving me with a clean basement when i got home. He was very communicative, thorough and trustworthy. Hopefully I don't need to use him again, but I would if we had flooding issues again!

on Service Magic

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Very professional, prompt, gave full explaination of proceedure. Great experience. Highly recommend them to anyone.

2
★★★★★

Very professional, prompt, gave full explaination of proceedure. Great experience. Highly recommend them to anyone.

on Service Magic

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Steve finished the job that the other contractor failed to do. He is a fair and honest business man. I highly recommend using him for carpet and duct cleaning.

2
★★★★★

Steve finished the job that the other contractor failed to do. He is a fair and honest business man. I highly recommend using him for carpet and duct cleaning.

on Service Magic

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Very polite and professional. If there's a future problem I was told he would be happy to come back. Good clean fast work. I would recommend them to friends.

2
★★★★★

Very polite and professional. If there's a future problem I was told he would be happy to come back. Good clean fast work. I would recommend them to friends.

on Service Magic

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Prompt, courteous, very professional and nice people to deal with. I will have them back again.

2
★★★★★

Prompt, courteous, very professional and nice people to deal with. I will have them back again.

on Service Magic

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One of the most professional companies I have ever done business with.
On time and they completely explained the cleaning process so even this lay person could understand. I will be using this company for all the services they provide. The saying you get what you pay for is totally true..

2
★★★★★

One of the most professional companies I have ever done business with.
On time and they completely explained the cleaning process so even this lay person could understand. I will be using this company for all the services they provide. The saying you get what you pay for is totally true..

on Service Magic

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Initially the worker disputed what I had worked out with the owner for pricing but we settled it ok. I hired because they said what they used, H2Orange, kills fleas, and noone else could claim that.

2
★★★★★

Initially the worker disputed what I had worked out with the owner for pricing but we settled it ok. I hired because they said what they used, H2Orange, kills fleas, and noone else could claim that.

on Service Magic

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Ocean Carpet did a wonderful job. They arrived on time, and the young gentleman, Bento, was very thorough. He was friendly, helpful and professional. My carpets look terrific, and the condo has a fresh scent vs. Harsh chemical smell. I highly recommend Ocean Carpet and will certainly use them again. A++

2
★★★★★

Ocean Carpet did a wonderful job. They arrived on time, and the young gentleman, Bento, was very thorough. He was friendly, helpful and professional. My carpets look terrific, and the condo has a fresh scent vs. Harsh chemical smell. I highly recommend Ocean Carpet and will certainly use them again. A++

on Service Magic

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They did a great! Carpets look great!

2
★★★★★

They did a great! Carpets look great!

on Service Magic

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They showed up the next day as stated. They were fair in pricing also they insured.

2
★★★★★

They showed up the next day as stated. They were fair in pricing also they insured.

on Service Magic

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Ocean Carpet is great. Very competive pricing with excellent honest service. Top Rating Given. Very Good experience. We are Planning on having annual cleanings done by Ocean Carpet in the future.

2
★★★★★

Ocean Carpet is great. Very competive pricing with excellent honest service. Top Rating Given. Very Good experience. We are Planning on having annual cleanings done by Ocean Carpet in the future.

on Service Magic

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