Very happy with this company. My house is clean, the cleaner came on time, was friendly, did a great job, price was good. I'll use again
I just wanted to send a special thank you for the wonderful service. You have done an outstanding job! I appreciate all the hard work and cheerful attitude! I feel so fortunate to have found a cleaning service that I can count on! Thank you again.
A job well done, efficient and reliable, great company to work with.
The help I have received from Fernando and Andrea Cleaners is exemplary. I have used their service for the years and I couldn'tt do without them.
Thank you! They did such a great job, my house hasn't been this clean in months! I definitely want to become one of your regular clients.
I am very pleased with the work they do.They always do a through job and are always so friendly, I would not hesitate to recommend them.
""Good service, friendly and helpful with advice. Each time you come out you do an excellent job-so I can't say a specific experience. Your spot cleaner in a can is very good for fix-its between complete cleanings
Very good. I like it when my carpets are not wet for hours. Always happy, with kids you always need a little extra something in between cleaning and the spot remover I get always does the job.
""Great! Customer service was terrific. They did a great job. I'm very pleased with the results.
Very well satisfied. I don't like to pay mileage, nor do my friends, so the sharing is good. Help with the heavy furniture is great, I am not able to lift.
Great! Very courteous workers. We have very lighted colored carpet and our dog had an accident with some dark chocolate so we had a huge chocolate spot you removed excellent!
Excellent! Got dog stains out. The kindness of cleaner-did a rug at no extra charge.
It is not made so wet. Workers are very friendly and they are on time.
Courteous, prompt, good job. Always accommodate us when we need a rental done, like yesterday!
""Excellent! I'd recommend to my friends.
Excellent , that's why I'm always recommending you to my friends. One time I had to have you come back on a stain, there was no problem with that and he did a great job. One of your best assets is your personnel. They've all been friendly and very efficient.
MaidPro is reliable and professional. Cindy is always on time and does a great job. Our place looks wonderful after she is done! Thanks MaidPro!
I'm very happy with the service I receive from MaidPro. The first time they came I had some conerns but when I let them know, they immediately sent someone back out to fix the hiccup. The woman they sent then was so good that I asked to keep her as my regular cleaner and they let me. Irma is great! \r
Cleaners did not speak good English, did not understand my request for cleaning. One was hard worker, the other one spent 20% of her time on phone or watching the other one work. Local customer service was nice. Owner Rick was hands down the biggest jerk in business. He was patronizing and got personal. When told one maid wasnt working hard, he asked, verbatim: ""What... are they not running up and down the stairs for you? Are they not jumping up and down for you?"" and that was the tip of the iceberg as he challenged every detail I reported about them. I was more than willing to pay extra for more work, but I kicked them out due to their slow pace and principle. No one should give a penny to this crass wanna-be business man. A character is judged on how they respond when things are not going well, not when everything is perfect.
Pros: Friendly local customer service operator
Cons: Owner Rick is a pompous troll
I started using MaidPro recently and so far I really like their service. My apartment is always spotless when I come home, which is really nice. Definitely good customer service, good prices, and nice staff. The manager was extra helpful because I was a little nervous about having strangers in my house but as it turns out they have insurance and stuff so that's good. I've heard horror stories about other cleaners but I guess that only happens if you hire random people, so I'm happy I am going through a legit company now. Anyways, I called them after my realtor recommended them and I couldn't be happier, so I def recommend these guys :)
Pros: Clean house, puppy safe products, really easy
Cons: none I can think of
I dont know why I didnt sign up for this sooner. I didnt grow up poor or anything, but my mother would never have considered paying someone else to clean for her, so I had never experienced house cleaners before. I wish I had heard about this sooner because cleaning stinks, pun intended, and frankly my times too important to waste on it. I work alllll daaaay looooooong, and as far as Im concerned Its so I can afford things like this. My friend Wendy set me up with maidpro a few months ago, she was also very pleased with her service, so Im very comfortable recommending the service here. I cant go back to cleaning my own kitchen. Im such a mess when I cook. Ive been trying to eat healthier and is it me or does organic food just stick to the oven top and not want to come off? Anyway I feel Im getting a little off topic here. Bye guys!
Pros: lovin this new house smell
Cons: maidpro wont move in with me :)
My wife and I went through a number of cleaners before we heard about MaidPro from a friend. Everything she said about MaidPro was true! Our cleaner is super nice, and we have no problem leaving her alone in our house which is something that has always made me nervous before. Not anymore, we couldn't feel safer or happier with our service. She is always on time, smiling, and very friendly. The cleaning level is fantastic as well. She cleans all those spots you wouldn't bother with even if you were doing the cleaning yourself. The bathrooms and kitchen are spotless which is great because these are the big problem areas in our home, especially the kitchen because we try to cook a lot. It's also really nice because my wife has allergies so having all the dust cleaned out is great. Having used them for a few months now I can say that MaidPro is indispensable.
Pros: easy, reliable, trustworthy, very friendly
I love MaidPro!!! They have always been super nice. The house cleaning is perfect and the price very affordable. I expect all this though. It's the little things, like having my bed made, the decorative origami toilet paper when my bathrooms cleaned, the little checklist they leave after each clean so I see exactly what was done, the follow up calls, i could go on and on. I love that I can leave my keys with them, and my cc number, and I just come home and my home is spotless and even smells clean. Best of all is that they're completely insured so I don't have to worry (I'm a worrier), because it is a treat for myself, so I love that everything is taken care of and I don't have to think about it. Keep it up MaidPro 5/5!!
Pros: Super clean house, Inexpensive, Fully insured.
Cons: So awesome I regret not getting them sooner?
After moving from Quincy to Somerville, I decided to try out a cleaning service. I was tired of spending hours every week cleaning. Enter MaidPro. I can't even tell you how much time has been saved since I started using them. There is nothing better than coming home to clean, fresh, home. When I called for my estimate I learned that they offer weekly, bi-weekly, or monthly service. Bi-weekly fit into my budget the best, so that is what I chose. That frequency is actually really perfect for me. I have 2 cats as well, and MaidPro has no problem vaccuming my couch and other furniture of pet hair. And, on my own, I was never able to get my stove as clean as they do. I still have to do some touch ups in between cleanings, but overall the stress of constant upkeep has been lifted. They also have great customer service. One cleaning a couple of things were missed, and I immediately called the manager to let him know. He was extremely nice and offered a re-clean, but I just asked that it be attended to next time. I have not have an issue since then. I have pretty much consistently had the same cleaner, except for one or two times when she was unavailable. The cleaning staff that replaced her on those days did just as good a job. I am very happy with my MaidPro service and don't know what I would do without them!
Pros: save tons of time, reliable, great customer service and quality
Cons: need to do touch ups in between cleanings
This review is for the location in Parker Colorado. I guess each office is individually owned. Since there isn't an entry for the one in Parker, I'll log that against their corporate office.\r
I was a customer for over a year. One day they said they couldn't get the key box to open on my front door so they were unable to clean that day. I came home that night and tried to open the key box. It work without a problem. Later I find out that they changed me $50. After talking with a lady at the office, she told me that is was because they were locked out of the house. THE WERE NOT LOCKED OUT OF THE HOUSE. THEY WERE NOT SMART ENOUGH TO OPERATE THE KEY BOX. SO NOW I HAVE TO PAY $50 FOR THEIR INCOMPETENCE? No way. I fired them on the spot. They didn't seem to care. Sounds like the have a customer service issue. I'd stay away form them.
Pros: Started out good.
Cons: Doesn't care about retaining customers. Unable to work a simple lock box.
I had MaidPro come out to my apartment after I moved into my apartment in September because the previous tenants didn't bother cleaning up before they left. I was very impressed by how well the cleaners did, not to mention managing to clean areas I didn't expect them to (because we were still unpacked in a few rooms).\r
Don't be mistaken by their name though - they may have maid in their name but they really only clean surfaces and won't tidy things up. I didn't know this until after the cleaning, we didn't really need that kind of thing. Like I said, they even cleaned the floors in the room that we (my roommates and I) hadn't unpacked yet. They wiped down countertops, the sink, practically everything in the bathroom (including the unidentifiable marks on the bathroom door!), mopped the floors, got rid of the dust bunnies caused by the carpet piece in one of the bedrooms.\r
It was a nice feeling to come home to a clean apartment. After surveying the place looking to see what they had done, I even found myself with a smile on my face (I'm not the kind of person who cleans unless someone is coming over). And I was happy with the little things - the maidpro sticker on the toilet paper (even cutely folded!), sparkling kitchen sink, even finding out that my roommate's boyfriend was warmly greeted by the cleaners when he stopped by midday.\r
The person on the phone suggested I get recurring service instead of a single cleaning, and I think I'll take him up on it. The few times I've used a cleaner I've usually accepted that they would miss things and not deeply clean certain things (like the bathtub) but maidpro, as far as I can tell, was refreshingly different.\r
If you're looking for a nice service to make things clean and shiny (but don't have a problem with tidiness), maidpro is an excellent choice.
Pros: clean surfaces everywhere, little touches like the folded toilet paper
Cons: they won't pick up after you
awful ""service"" - did not even use the checklist they brag about - ""forgot"" to clean under tables and do the sink; blamed it on cleaner's language issues; wily management and business practices; disrespectful of my time and home; did not even show up for second cleaning within the 4 hour time window they insisted on. one star is one too many.
They say it's the little things in life, and this is one of those little things that makes life more enjoyable. MaidPro cleans my house every other week. Sometimes I forget that they're coming and when I return home from a busy day at work the first thing I notice is my place smells...clean. I enter the foyer and my place looks...clean. I walk into the kitchen and my place feels...clean. The sheets are changed, the trash is gone, the toilet paper roll even has one of those stickers they use at hotels. I must say, I don't make a lot of money, but I do have a good amount of stress in my life, and this little luxury that I can afford makes me very, very happy. The service is consitent, and the piece of mind in knowing that the cleaners are insured is well worth an extra few bucks over other service providers. And best of all, I haven't had to lift a finger to do more than a spot clean in months!
Pros: Insured, trained and no need to be home while they clean
Cons: A bit pricier than non-insured cleaners
The level of cleaning was poor. I constantly need to call to report the poor job. The manager was nice about it and did have it redone. Even with the ""redone"" the cleaning is still poor. After each redone, there is still dirt on the floor and marks that clearly proves no clearning was done or done sloppily. Would definitely not recommend this to anyone. I am not a picky person, but it drives me crazy after paying $100, my indoor slippers still turns gray with dirt walking around my apartment right after the cleaning is done!
Pros: Manager is Nice
Cons: Poor Cleaning, Expensive
We have a small 2BR and the cost was $120, which i found steep - but sometimes you want a good clean. What we got was dust bunnys on the hardwood floor and a ring around the toilet and bathtub! i could not be more disappointed