Celtic Isles

★★★☆☆
  • 7 Polley Rd

    Westford, MA 01886

    Map & Directions
  • 978-392-9600

About Celtic Isles

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Celtic Isles

224 Littleton Rd Westford, MA

3.0 2
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After doing some research, and multiple recommindations from past customers, my son and I visited Celtic Isles. Terri, the owner or co-owner, was very helpful and full of interesting stories about kilts and explained all the formalites and what they meant. We had no idea what it would like for a 17 year old to wear a kilt, but my son was very to proud to show off his Scottish background and wanted to impress our relatives from Nova Scotia.
So here is where things only get better.
After getting approval from the school to wear the kilt, administration changed their mind. This was very diffulcult to fight because we really do love our school and our principal is top notch. After a long discussion with the school, we knew this might be in my son's best interest not to wear it.
After speaking to Terri and telling him the story he without any hesitation explained that he is not open on Friday, but if anything changes, here is my personal number and I will even drive the kilt out to you.
So, yeah long story..........but this is why I give Celtic Isles an A+

2
★★★★★

After doing some research, and multiple recommindations from past customers, my son and I visited Celtic Isles. Terri, the owner or co-owner, was very helpful and full of interesting stories about kilts and explained all the formalites and what they meant. We had no idea what it would like for a 17 year old to wear a kilt, but my son was very to proud to show off his Scottish background and wanted to impress our relatives from Nova Scotia.
So here is where things only get better.
After getting approval from the school to wear the kilt, administration changed their mind. This was very diffulcult to fight because we really do love our school and our principal is top notch. After a long discussion with the school, we knew this might be in my son's best interest not to wear it.
After speaking to Terri and telling him the story he without any hesitation explained that he is not open on Friday, but if anything changes, here is my personal number and I will even drive the kilt out to you.
So, yeah long story..........but this is why I give Celtic Isles an A+

.

At the time of the fitting the service woman was cordial, however numerous details regarding the rental were misleading. During the fitting the servicewoman took sizes for shoes and shirts. However on the morning of the wedding we (groom and groomsmen) opened the packages and realized that the shoes and shirts which were supposed to be included were missing. As a result we had to take a last minute trip to numerous stores in order to have a shirt and shoes for the wedding. Because of this we were at least 15 minutes late to the wedding.

When we returned the kilt rentals not only were we not reimbursed but we were charged an additional $25 per person for not putting three items into a ziplock bag included, although all items were returned in the garment bags. We were all very displeased with the result of this rental and would suggest that people look elsewhere to rent kilts.

0
★☆☆☆☆

At the time of the fitting the service woman was cordial, however numerous details regarding the rental were misleading. During the fitting the servicewoman took sizes for shoes and shirts. However on the morning of the wedding we (groom and groomsmen) opened the packages and realized that the shoes and shirts which were supposed to be included were missing. As a result we had to take a last minute trip to numerous stores in order to have a shirt and shoes for the wedding. Because of this we were at least 15 minutes late to the wedding.

When we returned the kilt rentals not only were we not reimbursed but we were charged an additional $25 per person for not putting three items into a ziplock bag included, although all items were returned in the garment bags. We were all very displeased with the result of this rental and would suggest that people look elsewhere to rent kilts.

Pros: kilts fit, easy to get to

Cons: customer service was horrible, overcharged and mislead in what the services would be

 

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