Coolidge Looking Good

★★★☆☆
  • 746 Massachusetts Ave

    Cambridge, MA 02139

    Map & Directions
  • 617-354-8808

About Coolidge Looking Good

Personal Services

Personal Services
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3.0 5
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Completely Unreliable! \r
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I brought in a pair of dress pants that had been torn and asked if they could be repaired. I paid a $14 deposit and was assured that I could pick them up the following Monday. This was perfect for me because I

3
★★★★★

Completely Unreliable! \r
\r
I brought in a pair of dress pants that had been torn and asked if they could be repaired. I paid a $14 deposit and was assured that I could pick them up the following Monday. This was perfect for me because I

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I decided to try this dry cleaner's after finding they had better hours than my more local cleaner's. I brought in 5 garments (3 to be dry-cleaned, one to have a button sewn back on, one to remove stains.)

When I got home and unwrapped my clothes, the button immediately fell off my coat. My pants still had a stain (smaller, but a very visible stain), and who knows if the other 3 items were even dry-cleaned based on the state of the previous two garments. You can't tell.

All of this for $25 -- they were far more expensive than my local cleaners, whom I will now surely find a way to visit based on Coolidge's (non-existent?) service. I don't recommend them at all -- seems they just put my clothes back on hangers and wrapped them in plastic without doing any work on the garments whatsoever.

1
★★☆☆☆

I decided to try this dry cleaner's after finding they had better hours than my more local cleaner's. I brought in 5 garments (3 to be dry-cleaned, one to have a button sewn back on, one to remove stains.)

When I got home and unwrapped my clothes, the button immediately fell off my coat. My pants still had a stain (smaller, but a very visible stain), and who knows if the other 3 items were even dry-cleaned based on the state of the previous two garments. You can't tell.

All of this for $25 -- they were far more expensive than my local cleaners, whom I will now surely find a way to visit based on Coolidge's (non-existent?) service. I don't recommend them at all -- seems they just put my clothes back on hangers and wrapped them in plastic without doing any work on the garments whatsoever.

Pros: Good Location

Cons: Didn't dry-clean or mend my garments at all, expensive

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Great customer service - everyone is very friendly. They offer same day service if I drop my clothes off by 10am. I find the service to be second to none. They do an excellent job of spotting. Great communication

2
★★★★★

Great customer service - everyone is very friendly. They offer same day service if I drop my clothes off by 10am. I find the service to be second to none. They do an excellent job of spotting. Great communication

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When I moved to Central Square I assumed I'd be a frequent customer of CLG. However, they ruined the first thing I brought them and refused to take any responsibility for the damage (a massive bleach spot on the front of a sweater), telling me "they'd go out of business" if they compensated every customer whose clothes they damaged. That says it all, I think.

0
★☆☆☆☆

When I moved to Central Square I assumed I'd be a frequent customer of CLG. However, they ruined the first thing I brought them and refused to take any responsibility for the damage (a massive bleach spot on the front of a sweater), telling me "they'd go out of business" if they compensated every customer whose clothes they damaged. That says it all, I think.

Pros: they're in a great neighborhood

Cons: they seem nonplussed about ruining their customers' clothing

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These guys are the only dry cleaner around Central Square, which is probably the only reason they're still in business. I lose buttons at least once a month, and sometimes have to come back with the same shirt more than once to get them to replace the buttons. A couple of times, they've swapped my clothes with someone else's, or haven't gotten them back on time.

0
★☆☆☆☆

These guys are the only dry cleaner around Central Square, which is probably the only reason they're still in business. I lose buttons at least once a month, and sometimes have to come back with the same shirt more than once to get them to replace the buttons. A couple of times, they've swapped my clothes with someone else's, or haven't gotten them back on time.

Pros: only option in area

Cons: expensive, spotty, missing buttons

 

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