Abell's One Hour Heating & Ac

★★★☆☆

Home Construction & Remodeling

Home Construction & Remodeling
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Abell's One Hour Heating and Air Conditioning

35 Shadwell Rd Scituate, MA

3.4 5
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This company is the worst ever. As in other reviews i have read its the same thing. They came to my house in early 2013 and replaced a part for the AC which I found on the internet for 250.00. Abell's or Paul Revere charged me 785.00 plus

3
★★★★★

This company is the worst ever. As in other reviews i have read its the same thing. They came to my house in early 2013 and replaced a part for the AC which I found on the internet for 250.00. Abell's or Paul Revere charged me 785.00 plus

.

This place is a JOKE!!! The first thing is the way they answer the phone. They actually say.....
""It's a wonderful day at Abell's One Hour Heating and Air Conditioning,thank you for calling, this is Kathy, how can we may you smile?"" Seriously? How cheesy. I called for service, having NEVER using this Company before. I had a No-Heat call on my Forced hot air system. It was 23 degrees out, with a windchill of 9 degrees. I wanted someone out ASAP, and..... as it states in their ad's and on the Vans, It clearly states, they will be there in an Hour. I was told it would be later in the day, with a 2 hour window. The guy I dealt with (Skip) refused to come any earlier. I called him on this One Hour that is clearly painted on the Vans. He then said ""For an additkonal fee, we can guarantee an hour"" I cancelled before I booked an apt. He was so rude, and tried to claim that a no heat is ""No Emergency"". THis company is nothing but Scam Artists. NEVER use them!!!!

0
★☆☆☆☆

This place is a JOKE!!! The first thing is the way they answer the phone. They actually say.....
""It's a wonderful day at Abell's One Hour Heating and Air Conditioning,thank you for calling, this is Kathy, how can we may you smile?"" Seriously? How cheesy. I called for service, having NEVER using this Company before. I had a No-Heat call on my Forced hot air system. It was 23 degrees out, with a windchill of 9 degrees. I wanted someone out ASAP, and..... as it states in their ad's and on the Vans, It clearly states, they will be there in an Hour. I was told it would be later in the day, with a 2 hour window. The guy I dealt with (Skip) refused to come any earlier. I called him on this One Hour that is clearly painted on the Vans. He then said ""For an additkonal fee, we can guarantee an hour"" I cancelled before I booked an apt. He was so rude, and tried to claim that a no heat is ""No Emergency"". THis company is nothing but Scam Artists. NEVER use them!!!!

.

I have used these folk's numerous times and have nothing but great service and fantastic experience... Very professional, on time and know what they are doing.... Very highly recommended...

2
★★★★★

I have used these folk's numerous times and have nothing but great service and fantastic experience... Very professional, on time and know what they are doing.... Very highly recommended...

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My experience with this company have been very good. Initially I contacted them when my 6 year old boiler failed on the coldest night of the year. The technician was very professional and thorough. I did sign up for the service contract, which compared favorable to the one that the gas company was marketing, and my boiler has been working without fail thanks to the annual cleaning and tune up.

2
★★★★☆

My experience with this company have been very good. Initially I contacted them when my 6 year old boiler failed on the coldest night of the year. The technician was very professional and thorough. I did sign up for the service contract, which compared favorable to the one that the gas company was marketing, and my boiler has been working without fail thanks to the annual cleaning and tune up.

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I don't know what the other reviewer is talking about!!! I would never have used this company, had I known about their reputation beforehand. Beware of the additional charges after a quote, and the hard sell to sign up for their service contract. They look hard for anyway they can to charge additionally after giving a quote. READ THE CONTRACT CAREFULLY, THEY ARE SLY. Trying to get satisfaction from the owner is non-existent, he is extremely rude.

0
★☆☆☆☆

I don't know what the other reviewer is talking about!!! I would never have used this company, had I known about their reputation beforehand. Beware of the additional charges after a quote, and the hard sell to sign up for their service contract. They look hard for anyway they can to charge additionally after giving a quote. READ THE CONTRACT CAREFULLY, THEY ARE SLY. Trying to get satisfaction from the owner is non-existent, he is extremely rude.

Cons: Price gouging, Unprofessional

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