Superior Tire

★★☆☆☆
  • 36 Massachusetts Ave

    Arlington, MA 02474

    Map & Directions
  • 781-643-9023

Automotive

Automotive
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I have brought business to them for many years. I have had to bring my car back after a repair on numerous occasions! After my last failed experience with them I have renamed this company "Inferior Automotive"! There is nothing "Superior" here.....

1
★☆☆☆☆

I have brought business to them for many years. I have had to bring my car back after a repair on numerous occasions! After my last failed experience with them I have renamed this company "Inferior Automotive"! There is nothing "Superior" here.....

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I am one of the owner's of Superior Auto Center and I was the person who took the flat tire out of you wife's car to check it out. I had her wait for it while I put it in a tub of water to see if there were any visible leaks, but I couldn't find anything. I told her I would have to take it apart to see why the tire had went flat. She told me she was going to leave and to call her with an estimate. I took it apart and saw that the tire was run flat and needed to be replaced. I purposely removed the valve stem during this process to prepare it for a new tire (we always use new valve stems). When we called your wife to explain this she said she had only driven the car out of the driveway with the tire being flat. This may have caused the damage on the inside wall of the tire. There obviously was a problem with the tire because your wife would have never brought it here if it wasn't flat. The price that we quoted your wife was on the tire that we had in stock at that time. We have competitive prices, and dont try to "swindle" our customers. It's unfortunate that you chose to write a negative review before calling us and trying to resolve your issue. We have been in business for over 20 years and take pride in having solid, trusting relationships with our customers.

5
★★★★★

I am one of the owner's of Superior Auto Center and I was the person who took the flat tire out of you wife's car to check it out. I had her wait for it while I put it in a tub of water to see if there were any visible leaks, but I couldn't find anything. I told her I would have to take it apart to see why the tire had went flat. She told me she was going to leave and to call her with an estimate. I took it apart and saw that the tire was run flat and needed to be replaced. I purposely removed the valve stem during this process to prepare it for a new tire (we always use new valve stems). When we called your wife to explain this she said she had only driven the car out of the driveway with the tire being flat. This may have caused the damage on the inside wall of the tire. There obviously was a problem with the tire because your wife would have never brought it here if it wasn't flat. The price that we quoted your wife was on the tire that we had in stock at that time. We have competitive prices, and dont try to "swindle" our customers. It's unfortunate that you chose to write a negative review before calling us and trying to resolve your issue. We have been in business for over 20 years and take pride in having solid, trusting relationships with our customers.

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Stay clear of these swindlers. My wife went to get a puncture repaired. Nothing wrong with the tire only needed a new valve. Thr guy inflated the wheel and said "can't see anything wrong....leave it with me....." an hour later he was trying to sell her a tire for $135......said the tire had interior damage and that old chestnut side wall damage, when obviously it didn't!no thanks! when we got the tire back the valve was missing. Not only did the try swindle us with a tire we could find on the same street (mass ave.) for $40 less, but they actually damaged our tire. Avoid these scam artists.

1
★☆☆☆☆

Stay clear of these swindlers. My wife went to get a puncture repaired. Nothing wrong with the tire only needed a new valve. Thr guy inflated the wheel and said "can't see anything wrong....leave it with me....." an hour later he was trying to sell her a tire for $135......said the tire had interior damage and that old chestnut side wall damage, when obviously it didn't!no thanks! when we got the tire back the valve was missing. Not only did the try swindle us with a tire we could find on the same street (mass ave.) for $40 less, but they actually damaged our tire. Avoid these scam artists.

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.

Stay clear of these swindlers. My wife went to get a puncture repaired. Nothing wrong with the tire only needed a new valve. The guy inflated the wheel and said "can't see anything wrong....leave it with me....." an hour later he was trying to sell her a tire for $135......said the tire had interior damage and that old chestnut side wall damage, when obviously it didn't!no thanks! when we got the tire back the valve was missing. Not only did the try swindle us with a tire we could find on the same street (mass ave.) for $40 less, but they actually damaged our tire. Avoid these scam artists.

0
★☆☆☆☆

Stay clear of these swindlers. My wife went to get a puncture repaired. Nothing wrong with the tire only needed a new valve. The guy inflated the wheel and said "can't see anything wrong....leave it with me....." an hour later he was trying to sell her a tire for $135......said the tire had interior damage and that old chestnut side wall damage, when obviously it didn't!no thanks! when we got the tire back the valve was missing. Not only did the try swindle us with a tire we could find on the same street (mass ave.) for $40 less, but they actually damaged our tire. Avoid these scam artists.

Pros: None

Cons: devious people in here

 

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