McClaren Heating & AC Inc

★☆☆☆☆
  • 22 Industrial Blvd C

    Hanson, MA 02341

    Map & Directions
  • 781-447-0136

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Just over two years ago we spent over $12,000 on a top of the line Buderus furnace and water heater with McClaren. Two years later I noticed water weeping from a pipe coming out of the furnace, with the pipe and fitting covered in rust. Called McClaren they sent a technician who tightened the pipe, however that did not resolve the issue. We asked the technician to speak to Mr. McClaren, as obviously this was due to the pipe not being installed correctly. Mr. McClaren stated that we were beyond the one year installation so they would not help at all with cost in repairing the shoddy work. We needed to order $360 dollars in parts from Buderus and hire a plumber to do the work. On top of the $126 service call from McClaren we are now out over $800.
Very disappointing that they would not stand behind their work. Based on the condition of the pipe it had been rusting for some time. We also left a message with our sales rep at McClaren for assistance however he never called us back.

1
★☆☆☆☆

Just over two years ago we spent over $12,000 on a top of the line Buderus furnace and water heater with McClaren. Two years later I noticed water weeping from a pipe coming out of the furnace, with the pipe and fitting covered in rust. Called McClaren they sent a technician who tightened the pipe, however that did not resolve the issue. We asked the technician to speak to Mr. McClaren, as obviously this was due to the pipe not being installed correctly. Mr. McClaren stated that we were beyond the one year installation so they would not help at all with cost in repairing the shoddy work. We needed to order $360 dollars in parts from Buderus and hire a plumber to do the work. On top of the $126 service call from McClaren we are now out over $800.
Very disappointing that they would not stand behind their work. Based on the condition of the pipe it had been rusting for some time. We also left a message with our sales rep at McClaren for assistance however he never called us back.

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