Monster Movers

★★★★☆
  • 120 Shrewsbury St

    Boylston, MA 01505

    Map & Directions
  • 508-751-6769

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3.5 18
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This review cannot express how thankful we were to have used Monster Movers for our move. We have moved several times over the last dozen years some within the same state and a few out of state. We paid over 10k for our last move 2 years ago from Maine to Texas with Allied Van Lines and that was our priciest move yet and the worst of all. numerous damages (too many to list) terrible customer service, and we had to wait almost a month to recived our goods. We have had a few decent movers as far as quality of work, but they also charged us additional which left a bitter taste in our mouths. This last move was a big one and we tossed around the idea of doing it ourselves with rental trucks, but none of the rental truck companies ie Budget, Uhaul, Ryder, or Penske offered a truck large enought o accomodate our goods, 15,000 lbs. give or take. Plus we did not want to do any packing which is the main reason we've hired moving companies all along. My husbands co-worker gave us Monster Movers number becuase they had nmoved him from Rhode Island to Texas several months back and we called them for an estimate. We spoke with Michael who was very warm and knew everything there was to know and left us with no questions. We came up with a date and he came up with a price including the packing and we booked them. When the move date came, Ian, Craig and Tom came and we can't stress enough how terrific and hard working these guys are. From the pick up time there were 3 days until unload. We have just finished unpacking our last few boxes and were amazed that there were no damages at all. We obviously move alot and will be moving again within the next few years and hope that Ian and his guys are available, but if not, we are sure all their movers are great. Thanks for the hard work.

5
★★★★★

This review cannot express how thankful we were to have used Monster Movers for our move. We have moved several times over the last dozen years some within the same state and a few out of state. We paid over 10k for our last move 2 years ago from Maine to Texas with Allied Van Lines and that was our priciest move yet and the worst of all. numerous damages (too many to list) terrible customer service, and we had to wait almost a month to recived our goods. We have had a few decent movers as far as quality of work, but they also charged us additional which left a bitter taste in our mouths. This last move was a big one and we tossed around the idea of doing it ourselves with rental trucks, but none of the rental truck companies ie Budget, Uhaul, Ryder, or Penske offered a truck large enought o accomodate our goods, 15,000 lbs. give or take. Plus we did not want to do any packing which is the main reason we've hired moving companies all along. My husbands co-worker gave us Monster Movers number becuase they had nmoved him from Rhode Island to Texas several months back and we called them for an estimate. We spoke with Michael who was very warm and knew everything there was to know and left us with no questions. We came up with a date and he came up with a price including the packing and we booked them. When the move date came, Ian, Craig and Tom came and we can't stress enough how terrific and hard working these guys are. From the pick up time there were 3 days until unload. We have just finished unpacking our last few boxes and were amazed that there were no damages at all. We obviously move alot and will be moving again within the next few years and hope that Ian and his guys are available, but if not, we are sure all their movers are great. Thanks for the hard work.

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.

I found these guys as they were highly recommended, and they definitely lived up to the great reviews. They came a few minutes early, were so fast and efficient (even though we used hourly - a lot of movers would draw it out), so the move ended up being way more economical than I had expected. Great movers - we will definitely use them again if we move in Boston

5
★★★★★

I found these guys as they were highly recommended, and they definitely lived up to the great reviews. They came a few minutes early, were so fast and efficient (even though we used hourly - a lot of movers would draw it out), so the move ended up being way more economical than I had expected. Great movers - we will definitely use them again if we move in Boston

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When I was choosing my mover, I had three local relocation companies give me an in-home estimate. Usually, I go with the middle bid. In this case, I was impressed by Monster Movers and decided to give them a try. They were the least espensive choice. The movers were great. They didn't charge me travel time to my house and they didn't take the normal "mover" breaks. They were fast - and an overall great crew. I will definately be recommending these guys to my friends who are moving in a month.

5
★★★★★

When I was choosing my mover, I had three local relocation companies give me an in-home estimate. Usually, I go with the middle bid. In this case, I was impressed by Monster Movers and decided to give them a try. They were the least espensive choice. The movers were great. They didn't charge me travel time to my house and they didn't take the normal "mover" breaks. They were fast - and an overall great crew. I will definately be recommending these guys to my friends who are moving in a month.

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.

After many moves and using many movers from all over Massachusetts, I have to say this company is one of the best in the MA area. I have not one complaint about anything. From the first phone call to the guys leaving the job everything was handled professionally and economically. I had other moving companies from my area telling me I needed a 52 foot truck to move 20 miles!! Sure at over $200/hour they would've wanted me to do this. Monster Movers brought a 26 foot truck and took three trips with my stuff. It was $126/ hour and they were done in 12 hours. I was extremely impressed and am happy to refer them.

5
★★★★★

After many moves and using many movers from all over Massachusetts, I have to say this company is one of the best in the MA area. I have not one complaint about anything. From the first phone call to the guys leaving the job everything was handled professionally and economically. I had other moving companies from my area telling me I needed a 52 foot truck to move 20 miles!! Sure at over $200/hour they would've wanted me to do this. Monster Movers brought a 26 foot truck and took three trips with my stuff. It was $126/ hour and they were done in 12 hours. I was extremely impressed and am happy to refer them.

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The crew was great. We had Mike, Paul, Scott, and Jim. They came on time. They got everything out of the house by our walk-thru time, and didn't complain. We had to load the trucks one day and wait til the next day to offload because of our closing. The fee to do this was about $100 I think which was about $500 less than another estimate we got. Overall, nothing was damaged and we were really happy!

5
★★★★★

The crew was great. We had Mike, Paul, Scott, and Jim. They came on time. They got everything out of the house by our walk-thru time, and didn't complain. We had to load the trucks one day and wait til the next day to offload because of our closing. The fee to do this was about $100 I think which was about $500 less than another estimate we got. Overall, nothing was damaged and we were really happy!

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For the first move, they came out to my house, did an inventory, showed up on time, didn't break anything, and actually charged a little LESS than they quoted.

So when I moved again, I called them again.

TOTAL DISASTER! They showed up late. They sent the wrong size truck and inexperienced workers, and the move ended up taking TWO DAYS.

They showed up late both days, they gouged the walls, broke pieces of molding off walls and doorways, and broke so many things that a month later we're still finding stuff that's broken. Furniture and appliances that are cracked, lamps that were broken, one comforter looked like they drove the truck over it and cost $50 to get cleaned, etc. They didn't attach my heavy, solid oak dining room table top to the pedestal base and they didn't keep the hardware with the table when they took it apart, soI don't know where the harware is, so I guess I'm going to have to call a carpenter to reattach the table at my own expense.

And when I complained to the office, they tried to blame me! I was totally prepared for the move, but they sent the wrong truck, the wrong crew, and ended up taking two days, none of which was my fault. Unbelieveable!

Good customer service would have dictated a substantial reduction in the bill to compensate me for the unprofessional, unprepared, bad attitude I experienced with this company, but all they did was take $50 off of an $1100 bill for the extra travel time for the extra day they had to take to move us because they sent the wrong size truck.

I will never use them again!

0
★☆☆☆☆

For the first move, they came out to my house, did an inventory, showed up on time, didn't break anything, and actually charged a little LESS than they quoted.

So when I moved again, I called them again.

TOTAL DISASTER! They showed up late. They sent the wrong size truck and inexperienced workers, and the move ended up taking TWO DAYS.

They showed up late both days, they gouged the walls, broke pieces of molding off walls and doorways, and broke so many things that a month later we're still finding stuff that's broken. Furniture and appliances that are cracked, lamps that were broken, one comforter looked like they drove the truck over it and cost $50 to get cleaned, etc. They didn't attach my heavy, solid oak dining room table top to the pedestal base and they didn't keep the hardware with the table when they took it apart, soI don't know where the harware is, so I guess I'm going to have to call a carpenter to reattach the table at my own expense.

And when I complained to the office, they tried to blame me! I was totally prepared for the move, but they sent the wrong truck, the wrong crew, and ended up taking two days, none of which was my fault. Unbelieveable!

Good customer service would have dictated a substantial reduction in the bill to compensate me for the unprofessional, unprepared, bad attitude I experienced with this company, but all they did was take $50 off of an $1100 bill for the extra travel time for the extra day they had to take to move us because they sent the wrong size truck.

I will never use them again!

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I had a few estimates for a large move. I used another local mover about a year ago who was awful. I decided to give Monster Movers a try because Bill (my estimator) was so honest. On the move day - it went perfectly. They guys were really light-hearted which made it easy and actually fun on the day of the move. My kids were there and they would give them "jobs" - it was really a great experience. Definately Highly Recommended

2
★★★★★

I had a few estimates for a large move. I used another local mover about a year ago who was awful. I decided to give Monster Movers a try because Bill (my estimator) was so honest. On the move day - it went perfectly. They guys were really light-hearted which made it easy and actually fun on the day of the move. My kids were there and they would give them "jobs" - it was really a great experience. Definately Highly Recommended

Pros: Great Job, No Damage, Hight Quality - Good Price

Cons: Seems too good to be true

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If your only concern is cost, you may give them a try. But if service and quality matter to you, stay away from them. If you do not want to be called moron, stay away or never have any disagreement with them.

0
★☆☆☆☆

If your only concern is cost, you may give them a try. But if service and quality matter to you, stay away from them. If you do not want to be called moron, stay away or never have any disagreement with them.

Pros: the "promises" before sign contract and maybe price

Cons: quality, service and you may be called moron

.

I am the owner of another moving company in the area. It makes me sick that people make false accusations against moving companies for no good reason, probably the fact that they don't have the money to pay the bill at the end, or they are unorganized and the house is a pig pen so it takes 3 hours longer than it should have taken, or they are still packing on the scheduled move date. That is not our fault as business owners. AND AS FAR AS SAYING THAT THEY HAVE AN F AS A RATING, THAT JUST ISNT TRUE, IT'S LISTED AS A (B RATING), THATS B, NOT F. Some people are just morons and bill apparently is one of these morons, look it up the site is WWW.BBB.***

2
★★★★★

I am the owner of another moving company in the area. It makes me sick that people make false accusations against moving companies for no good reason, probably the fact that they don't have the money to pay the bill at the end, or they are unorganized and the house is a pig pen so it takes 3 hours longer than it should have taken, or they are still packing on the scheduled move date. That is not our fault as business owners. AND AS FAR AS SAYING THAT THEY HAVE AN F AS A RATING, THAT JUST ISNT TRUE, IT'S LISTED AS A (B RATING), THATS B, NOT F. Some people are just morons and bill apparently is one of these morons, look it up the site is WWW.BBB.***

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Low estimate to get your business then hand you a MUCH larger bill. The estimate they first gave me was reasonable but when the move finished the bill came in at $170 more then the high end of the estimate. I gave them a detailed list of every item to be moved from point A to point B. They will lowball the estimate to get the job. I had to talk to soemone from the "office" when I was upset that the bill was just WAY over the estimate and that person on the phone was rude and impolite. He did not even care that the estimate was over more then 90%!! I pretty much paid double over the estimate. Stay away from this company

They say they have an address in Marlborough where I lived which is a LIE because they come from Worcester and tack on a $75 travel fee. This is another ploy to make you think the travel expense will be little to none.
I had the same amount of stuff moved 2 months before PLUS about 35 boxes and the bill was cheaper. Do yourself a favor and hire someoen else. I wish I read the reviews before I hired them but I had to move quickly :-(.

0
★☆☆☆☆

Low estimate to get your business then hand you a MUCH larger bill. The estimate they first gave me was reasonable but when the move finished the bill came in at $170 more then the high end of the estimate. I gave them a detailed list of every item to be moved from point A to point B. They will lowball the estimate to get the job. I had to talk to soemone from the "office" when I was upset that the bill was just WAY over the estimate and that person on the phone was rude and impolite. He did not even care that the estimate was over more then 90%!! I pretty much paid double over the estimate. Stay away from this company

They say they have an address in Marlborough where I lived which is a LIE because they come from Worcester and tack on a $75 travel fee. This is another ploy to make you think the travel expense will be little to none.
I had the same amount of stuff moved 2 months before PLUS about 35 boxes and the bill was cheaper. Do yourself a favor and hire someoen else. I wish I read the reviews before I hired them but I had to move quickly :-(.

Pros: The guys moving the stuff were good

Cons: The office/estimate people will ROB you

.

Don't go to these guys. They broke a window moving furniture and I didn't realize it, but found out from the landlord the next day. Least they could've done is own up to it.

1
★★☆☆☆

Don't go to these guys. They broke a window moving furniture and I didn't realize it, but found out from the landlord the next day. Least they could've done is own up to it.

Pros: efficient

Cons: dishonest

.

Absolute great crew - I don't normally comment on business's but Monster Movers gave me such a great service and a low price - highly recommended and used

5
★★★★★

Absolute great crew - I don't normally comment on business's but Monster Movers gave me such a great service and a low price - highly recommended and used

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I really liked the movers they loaded two trucks and delivered one hour away - no damage! I have a lot of antiques and nothing was scratched.

2
★★★★★

I really liked the movers they loaded two trucks and delivered one hour away - no damage! I have a lot of antiques and nothing was scratched.

Pros: very funny and professional

Cons: did not have shovel for a snowy day

.

Hired them in 2004, spent years trying to settle damage claim, state Attorney General's office, eventually small claims court where I won, but still have not been paid. Loser company, Google there is a consistent pattern here...

0
★☆☆☆☆

Hired them in 2004, spent years trying to settle damage claim, state Attorney General's office, eventually small claims court where I won, but still have not been paid. Loser company, Google there is a consistent pattern here...

.

Very professional and helpful. We had trouble with our closing and Monster Movers worked with us to make this stressful time a breeze. Very knowledgeable about the relocation process and a reasonable price. Highly recommended!!

2
★★★★★

Very professional and helpful. We had trouble with our closing and Monster Movers worked with us to make this stressful time a breeze. Very knowledgeable about the relocation process and a reasonable price. Highly recommended!!

Pros: Worked with our schedule.

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This business has a F rating, check out their rating at Better-Business-Bureaus.

You probably do not want to hire them.

0
★☆☆☆☆

This business has a F rating, check out their rating at Better-Business-Bureaus.

You probably do not want to hire them.

.

that's all i have to say!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!

0
★☆☆☆☆

that's all i have to say!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!

.

Happy to say I chose Monster for a local Shrewsbury to Lexington move and was a little scared because the price was $500 less that another local mover (marks) - good service will recommend thanks

2
★★★★★

Happy to say I chose Monster for a local Shrewsbury to Lexington move and was a little scared because the price was $500 less that another local mover (marks) - good service will recommend thanks

Pros: Overall great - excellent service and price

Cons: Had to schedule early because and they were booked on my original move date

More about Monster Movers

Monster Movers invites customers to compare us with any interstate or local moving companies in Massachusetts. Monster Movers is a family-owned company that provides full-service moving and packing, storage and relocation for customers in Massachusetts to destinations anywhere on the East Coast. Our movers are thoroughly trained, timely and efficient, and everybody at Monster Movers will work to make sure that your moving process is completely hassle-free.

 

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