Ziggymart

★★☆☆☆

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Lousy business,placed My order 1 year ago,no reply,no response from this ripoff company

1
★☆☆☆☆

Lousy business,placed My order 1 year ago,no reply,no response from this ripoff company

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Placed an order on 7/6/11 for some cigarette tubes and a few types of tobacco. They promptly took my money but made no effort to contact me for over a month. After numerous unanswered phone calls and emails all they could tell me was they had my order and were taking care of it. After more pestering I found out everything I had ordered was on back-order but a COMPLETE order would be shipped in about a week. Ten days later I emailed them again and was told the tubes were in but they were still waiting for the tobacco. After a couple more unanswered emails I finally got a response that said I would have my order in seven business days or receive a complete refund. After the seven days I had neither but was told the tobacco was in and my order would ship the next day, 9/1/11. It did, but when I got the package I found out that they had not shipped what I ordered. I got three of the seven items I ordered, the other four items were substitutions I was never told about. I emailed them about it but have heard nothing.

Stay away from ziggymart at all costs. They run a very dishonest business and have the worst customer service I have ever heard of. Two months to fill a back-order is one thing but waiting that long and still not getting what I ordered is outrageous. Their phone is never answered and the voice mail is always full. They broke two shipping deadlines and made no effort to inform me of the substitutions or possible options for replacement items.

DO NOT ORDER FROM ZIGGYMART.COM

1
★☆☆☆☆

Placed an order on 7/6/11 for some cigarette tubes and a few types of tobacco. They promptly took my money but made no effort to contact me for over a month. After numerous unanswered phone calls and emails all they could tell me was they had my order and were taking care of it. After more pestering I found out everything I had ordered was on back-order but a COMPLETE order would be shipped in about a week. Ten days later I emailed them again and was told the tubes were in but they were still waiting for the tobacco. After a couple more unanswered emails I finally got a response that said I would have my order in seven business days or receive a complete refund. After the seven days I had neither but was told the tobacco was in and my order would ship the next day, 9/1/11. It did, but when I got the package I found out that they had not shipped what I ordered. I got three of the seven items I ordered, the other four items were substitutions I was never told about. I emailed them about it but have heard nothing.

Stay away from ziggymart at all costs. They run a very dishonest business and have the worst customer service I have ever heard of. Two months to fill a back-order is one thing but waiting that long and still not getting what I ordered is outrageous. Their phone is never answered and the voice mail is always full. They broke two shipping deadlines and made no effort to inform me of the substitutions or possible options for replacement items.

DO NOT ORDER FROM ZIGGYMART.COM

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I am unhappy with this store at this time. I ordered an item, and the wrong item was sent. So far all I have been told is that they did not have stock of the item I ordered and so they sent another.

2
★★☆☆☆

I am unhappy with this store at this time. I ordered an item, and the wrong item was sent. So far all I have been told is that they did not have stock of the item I ordered and so they sent another.

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Ziggymart offers a lot of unusual products. I always enjoy looking at their selection and they have quite a variety of tobacco pipes, electric cigarette making machines, rolling papers, cigars, gourmet coffees and so much more! They have a bargain bin on their site and they sometimes discount the items at unbelievable prices. Ziggymart always surprizes me in one way or another. Sometimes they offer free shipping, or they put free goodies in my parcels. I remember they had stores in Worcester, MA back in the 1990's. They were very cool to visit. Great shopping experience with music and lots of funky stuff to browse through. I had never before been in a store with such atmosphere and color! Maybe someday they will open another store, or better yet franchise the operation. Whoever is running this business is a marketing genius. Definitely worth checking out!!!!

2
★★★★★

Ziggymart offers a lot of unusual products. I always enjoy looking at their selection and they have quite a variety of tobacco pipes, electric cigarette making machines, rolling papers, cigars, gourmet coffees and so much more! They have a bargain bin on their site and they sometimes discount the items at unbelievable prices. Ziggymart always surprizes me in one way or another. Sometimes they offer free shipping, or they put free goodies in my parcels. I remember they had stores in Worcester, MA back in the 1990's. They were very cool to visit. Great shopping experience with music and lots of funky stuff to browse through. I had never before been in a store with such atmosphere and color! Maybe someday they will open another store, or better yet franchise the operation. Whoever is running this business is a marketing genius. Definitely worth checking out!!!!

Pros: Excellent quality goods, very reliable, trustworthy, good honest business people

Cons: Ziggymart sometimes backorders items

 

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