Alexis Bridal

★★★★★
  • 413 Chandler St

    Worcester, MA 01602

    Map & Directions
  • 508-791-0412

About Alexis Bridal

Categories
Hours
M-F 10-8, Sat 10-6, Sun. 12-6

Shopping

Shopping
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All these sudden 'new' reviews of excellent are from people all over the U.S. AND not in keeping with the multitude of BAD reviews for many years from people that actually visited her shop. Sounds a bit fishy and unethical.

3
★★★★★

All these sudden 'new' reviews of excellent are from people all over the U.S. AND not in keeping with the multitude of BAD reviews for many years from people that actually visited her shop. Sounds a bit fishy and unethical.

.

This place is amazing and the little ladies here are great very helpful and really nice they found me everything I need and everything I needed for my daughter as well.

3
★★★★★

This place is amazing and the little ladies here are great very helpful and really nice they found me everything I need and everything I needed for my daughter as well.

.

I found my wedding dress at this shop. I looked a variety of places, knew more or less what I wanted and tried on several before I found my dress. It was VERY simple, beach wedding so light material, not a lot of beading, etc but it was

3
★★★★★

I found my wedding dress at this shop. I looked a variety of places, knew more or less what I wanted and tried on several before I found my dress. It was VERY simple, beach wedding so light material, not a lot of beading, etc but it was

.

I came here and the service was great and very helpful the prices were amazing and very helpful.

3
★★★★★

I came here and the service was great and very helpful the prices were amazing and very helpful.

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Great place to come and get a beautiful dress for such an important event in your life. The women that worked here were so sweet and very helpful! Thank you for a great and memorable experience.

3
★★★★★

Great place to come and get a beautiful dress for such an important event in your life. The women that worked here were so sweet and very helpful! Thank you for a great and memorable experience.

.

I came here and it was amazing how helpful Ellen was she helped me pick out the most beautiful dress ever and then altered it to my body to perfection. I am the happiest bride ever!

3
★★★★★

I came here and it was amazing how helpful Ellen was she helped me pick out the most beautiful dress ever and then altered it to my body to perfection. I am the happiest bride ever!

.

This woman is awful!!! And yes I mean YOU HELEN!

You were BSing us the entire time! I ordered my dress in August of 2011 and Helen told me Nov Dec and my grandmother put a payment down of $500...I called in December "Oh no It will be here

3
★★★★★

This woman is awful!!! And yes I mean YOU HELEN!

You were BSing us the entire time! I ordered my dress in August of 2011 and Helen told me Nov Dec and my grandmother put a payment down of $500...I called in December "Oh no It will be here

.

Helen, the shop's owner, is soulless, unethical, and rotten inside.

She ruined my sister's wedding dress by the most terrible seamstress job ever. She has never had any professional training, is pushy, lying, and sneaky. She tried to

3
★★★★★

Helen, the shop's owner, is soulless, unethical, and rotten inside.

She ruined my sister's wedding dress by the most terrible seamstress job ever. She has never had any professional training, is pushy, lying, and sneaky. She tried to

.

The worst bridal experience I have ever had. Please save yourself from being tricked by Helen (shop owner's) lies and and her lamenting. The whole time you try on dresses and do alterations she complains how her life is so hard and you are

3
★★★★★

The worst bridal experience I have ever had. Please save yourself from being tricked by Helen (shop owner's) lies and and her lamenting. The whole time you try on dresses and do alterations she complains how her life is so hard and you are

.

I'm not one to write bad reviews but after my experience with this place I have to.

My wife purchased her dress from Helen. First visit was great. She found her perfect dress at a decent price and it went smooth.
She had her dress fitted and came in to see it and it was too long and needed some adjustment. She told my wife that she wanted to adjust the sleeves so she could dance. She told her several times that we were not going to dance and to leave them as they were. When we came back the dress was too short and the sleeves were adjusted so she could dance and one side was poofy and the chest was bigger. When I spoke to Helen she instantly became confrontational and immediatly said she wouldn't give any money back before I mentioned anything about money. She said that my wife probably was looking down while she pinned the dress and that it was her fault it was too short. She hung up on me and hasn't answered since. We ended up buying another dress and had it shipped overnight to get it the day before the wedding.
I must say that it was one of the worst customer service experiences I've ever encountered in an industry that genarally bends over backwards to make the bride happy. We are out $600 and all we have to show for it is a hacked dress that will end up being turned into dust cloths.

BRIDES BEWARE!! GO ELSEWARE!!!

1
★☆☆☆☆

I'm not one to write bad reviews but after my experience with this place I have to.

My wife purchased her dress from Helen. First visit was great. She found her perfect dress at a decent price and it went smooth.
She had her dress fitted and came in to see it and it was too long and needed some adjustment. She told my wife that she wanted to adjust the sleeves so she could dance. She told her several times that we were not going to dance and to leave them as they were. When we came back the dress was too short and the sleeves were adjusted so she could dance and one side was poofy and the chest was bigger. When I spoke to Helen she instantly became confrontational and immediatly said she wouldn't give any money back before I mentioned anything about money. She said that my wife probably was looking down while she pinned the dress and that it was her fault it was too short. She hung up on me and hasn't answered since. We ended up buying another dress and had it shipped overnight to get it the day before the wedding.
I must say that it was one of the worst customer service experiences I've ever encountered in an industry that genarally bends over backwards to make the bride happy. We are out $600 and all we have to show for it is a hacked dress that will end up being turned into dust cloths.

BRIDES BEWARE!! GO ELSEWARE!!!

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